Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I went back to original offer of unconditional money back guarantee if not satisfiedI was not satisfied with the product and did not want to waste my moneyI have spoken to customer service representative and have received a resolution of the problemI will return the clubs and she will return my money
Thank you for your assistanceYou are great! *** ***
Regards,
*** ***
In regards to Mr [redacted] complaint;
The amount of $166.00 was processed on 10/28/14. This can take 24-72 business hours to completely post back on the his card [redacted]).
The additional items, headcovers and golf balls, shipped on 10/30/14 via fed -ex and is due for...
delivery on 11/5/15.
Here is the fed-ex tracking number [redacted]
If the consumer still wishes to return any or all of the items, please contact
[redacted]
Customer Relations
800-574-9790 ext [redacted]
We apologize for the delay in issuing the $70.00+ tax refund for Mr [redacted].
The total refund in the amount of $75.60 was issued on 11/14/2014 to Visa Card (last four digits) [redacted] exp July/2014.
I can take 2-5 business days for this to reflect on the credit card.
If the consumer would like to...
speak directly to an individual at Warrior Custom Golf, he can contact me at ###-###-####.
[redacted]
Customer Relations.
I have spoken to the customer today, 11/4/14. He has been issued a Return Authorization number to send the product back for his Money Back Guarantee.
The remaining monies ($100.00) will be refunded to the consumer once the items are received at Warrior Custom Golf.
We stand behind our 45 day money back guarantee.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I went back to original offer of unconditional money back guarantee if not satisfiedI was not satisfied with the product and did not want to waste my moneyI have spoken to customer service representative and have received a resolution of the problemI will return the clubs and she will return my money
Thank you for your assistanceYou are great! *** ***
Regards,
*** ***
In regards to Mr [redacted] complaint;
The amount of $166.00 was processed on 10/28/14. This can take 24-72 business hours to completely post back on the his card [redacted]).
The additional items, headcovers and golf balls, shipped on 10/30/14 via fed -ex and is due for...
delivery on 11/5/15.
Here is the fed-ex tracking number [redacted]
If the consumer still wishes to return any or all of the items, please contact
[redacted]
Customer Relations
800-574-9790 ext [redacted]
We apologize for the delay in issuing the $70.00+ tax refund for Mr [redacted].
The total refund in the amount of $75.60 was issued on 11/14/2014 to Visa Card (last four digits) [redacted] exp July/2014.
I can take 2-5 business days for this to reflect on the credit card.
If the consumer would like to...
speak directly to an individual at Warrior Custom Golf, he can contact me at ###-###-####.
[redacted]
Customer Relations.
I have spoken to the customer today, 11/4/14. He has been issued a Return Authorization number to send the product back for his Money Back Guarantee.
The remaining monies ($100.00) will be refunded to the consumer once the items are received at Warrior Custom Golf.
We stand behind our 45 day money back guarantee.