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Washington Collectors/Tri-Cities, Inc.

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Washington Collectors/Tri-Cities, Inc. Reviews (2)

they would not except a payment on my medical bill

I had two tickets in collections and the first one was adjudicated within 2 days. Washington collectors has already taken over two week simply processing an extensive amount of unnecessary paperwork. They say to expect 2-4 weeks processing time and while it's barely been two weeks I feel as though this business could operate better without the unnecessary paperwork. They've taken enough information to take out a loan or find employment. I'm not sure what they need all of it for seeing as I only have one ticket in collections from them. The only thing I've seen done with a quickness was when their system had a glitch and nearly charged me twice for my first payment. It seems their system is outdated and their buerocratic method is falling short of the industry standards as an employee at the Olympia DOL was surprised that it takes so long even they're well within their right to.
With the long processing time I've been keeping tabs on how processing is going and I've been ignored, misquoted by multiple employees and told to quit tracking the processing of my information which I do have a right to check on. At least once an employee of the business has told me if I keep calling every other day that I'm slowing down the process. With a 1% interest rate every month this processing time is just easy money for the agency. I'm not happy about it but I suppose I'll have to wait and see how much longer they keep my license from me.

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Description: Collection Agencies

Address: 510 N 20th Ave Ste D, Pasco, Washington, United States, 99301-5093

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