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Water Smoke & Mold Removal Reviews (8)

Consumer states: This video is only for Water Smoke & Mold RemovalI am sending this in hopes to get this resolved without going to court

My company was contracted by Laughton Properties, IncWork was performed as per contractThe county in which she resides approved the workThis tenant has harassed Laughton Properties, the onsite property manager, the apartment owner and us Shehas not gotten what she wanted from the owner and property manager and now has us in her sites claiming we stole items from her apartment This tenant has claimed ever increasing seriousness of “theft” for which she has provided no proof, including the videoshe has stated she hasAt first the allegation was a worker looked through her checkbook and credit cardsShe later claimed something was “taken.” Then she referred to the allegations as “grand theft.” Now she is demanding compensation or she will take us to court We will be happy to address this issue once the tenant provides proof of theft, which she has failed to do in spite of repeated requests

Attached is the police report that was filed against the company for our stolen items as well as a time line of the video/audio surveillance of when the theft occurIf you need the video footage please let me know I can send it overA copy of surveillance has already been released to the Woodland Police DepartmentI have also attached a quote that I received for the replacement of my ring

The Woodland police conducted a lengthy and detailed investigation of the allegations by [redacted]. Myself and my employees, at the request of the Woodland PD, went to Woodland to be interviewed on our own time.  Nothing came about from those interviews.  The video sent to us was also submitted to the police department as part of the official incident report.  The official police report stated this about the video, "... the footage did not capture the subject take anything or place anything into his pocket.".  The final recommendations for the police report stated "There is insufficient evidence of probable cause to support criminal charges. Change internal case status to Inactive.".  The case is closed.  Please note, [redacted] made allegations against my company and employees to her property manager, Revdex.com, CSLB and my insurance company before the police investigation was completed.  I expect there to be no publication of this complaint and there is nothing to see or tell.

Here is the footage you requested. Please DO NOT allow other company to view footage, I have already offered and he refused. The next time the company owner can view the footage will be in court when the time comes if he refuses to take care of the situation. I have sent a demand letter for payment for replacement of what was stolen from me and [redacted] refused to handle this matter appropriately. If company has to be allowed to view footage please advise me in advance.thank you,[redacted]

My company was contracted by Laughton Properties, Inc. Work was performed as per contract. The county in which she resides approved the work. This tenant has harassed Laughton Properties, the onsite property manager, the apartment owner and us.  Shehas not gotten what she wanted...

from the owner and property manager and now has us in her sites claiming we stole items from her apartment.  This tenant has claimed ever increasing seriousness of “theft” for which she has provided no proof, including the videoshe has stated she has. At first the allegation was a worker looked through her checkbook and credit cards. She later claimed something was “taken.” Then she referred to the allegations as “grand theft.”  Now she is demanding compensation or she will take us to court.  We will be happy to address this issue once the tenant provides proof of theft, which she has failed to do in spite of repeated requests.

Consumer states: This video is only for Water Smoke & Mold Removal. I am sending this in hopes to get this resolved without going to court.

Review: The companies employee was contracted through my apartment management company. One of the employees we caught on surveillance going through our possessions, and stealing our items out of the house. My Tacori engagement ring, $80.00, and school credit card as well as the check book was stolen. Police report was filed, and evidence of footage was turned over to the police department.Desired Settlement: I want my Tacori ring back, and if not the replacement cost to have it custom made like the original one in which was taken from me by your employee is an estimated $3,860.00 plus tax. I also want my $80.00 back, $20.00 to pay the fee to replace my credit card, and my checks back.

Business

Response:

My company was contracted by Laughton Properties, Inc. Work was performed as per contract. The county in which she resides approved the work. This tenant has harassed Laughton Properties, the onsite property manager, the apartment owner and us. Shehas not gotten what she wanted from the owner and property manager and now has us in her sites claiming we stole items from her apartment. This tenant has claimed ever increasing seriousness of “theft” for which she has provided no proof, including the videoshe has stated she has. At first the allegation was a worker looked through her checkbook and credit cards. She later claimed something was “taken.” Then she referred to the allegations as “grand theft.” Now she is demanding compensation or she will take us to court. We will be happy to address this issue once the tenant provides proof of theft, which she has failed to do in spite of repeated requests.

Consumer

Response:

Attached is the police report that was filed against the company for our stolen items as well as a time line of the video/audio surveillance of when the theft occur. If you need the video footage please let me know I can send it over. A copy of surveillance has already been released to the Woodland Police Department. I have also attached a quote that I received for the replacement of my ring.

Consumer

Response:

Here is the footage you requested. Please DO NOT allow other company to view footage, I have already offered and he refused. The next time the company owner can view the footage will be in court when the time comes if he refuses to take care of the situation. I have sent a demand letter for payment for replacement of what was stolen from me and [redacted] refused to handle this matter appropriately. If company has to be allowed to view footage please advise me in advance.thank you,[redacted]

Consumer

Response:

Consumer states: This video is only for Water Smoke & Mold Removal. I am sending this in hopes to get this resolved without going to court.

Business

Response:

The Woodland police conducted a lengthy and detailed investigation of the allegations by [redacted]. Myself and my employees, at the request of the Woodland PD, went to Woodland to be interviewed on our own time. Nothing came about from those interviews. The video sent to us was also submitted to the police department as part of the official incident report. The official police report stated this about the video, "... the footage did not capture the subject take anything or place anything into his pocket.". The final recommendations for the police report stated "There is insufficient evidence of probable cause to support criminal charges. Change internal case status to Inactive.". The case is closed. Please note, [redacted] made allegations against my company and employees to her property manager, Revdex.com, CSLB and my insurance company before the police investigation was completed. I expect there to be no publication of this complaint and there is nothing to see or tell.

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Description: Mold & Mildew Remediation

Address: 8863 Greenback Lane #204, Orangevale, California, United States, 95662

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