Upon moving out of Terrance Hills Apartments in April 2018, the apartment complex charged unreasonable and excessive fees to my account and failed to provide a security deposit accounting statementIn addition, management made claims of fees and charges which has resulted in my account going into collections of $Although all notices were provided and apartment was cleaned upon the move, management persistently makes claims such as painting and trash removal fees resulting in $Upon an attempt to resolve the issue management representative Abel *** declined to send a security deposit accounting statement and did agree to refund $deposit; however failed to provide refundRepresentative Maria *** declined and refused to issue property manager's name and contact information and provided poor customer service, unable to resolve matter with Terrance Hills Apartment Complex and suspect scamming and taking advantage of lowered SES individuals in progress
Prod
Upon moving out of Terrance Hills Apartments in April 2018, the apartment complex charged unreasonable and excessive fees to my account and failed to provide a security deposit accounting statementIn addition, management made claims of fees and charges which has resulted in my account going into collections of $Although all notices were provided and apartment was cleaned upon the move, management persistently makes claims such as painting and trash removal fees resulting in $Upon an attempt to resolve the issue management representative Abel *** declined to send a security deposit accounting statement and did agree to refund $deposit; however failed to provide refundRepresentative Maria *** declined and refused to issue property manager's name and contact information and provided poor customer service, unable to resolve matter with Terrance Hills Apartment Complex and suspect scamming and taking advantage of lowered SES individuals in progress
Prod