W.C. Canniff & Sons

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Jennelle paving came out the next day and recoated the driveway and did a very nice job problem taken care of [redacted]

I will call Mr [redacted] to set up a time to go back and look at the driveway

We did the job just like the customer describedHowever only bag of asphalt which we had with us was promised at the timeCracks were filled and the drive was sealedAbout days later the customer called wanting a refund because the cracks filler was noticeable A after we sealed the driveI went to look at the job the man was cursing and tthreatenedI will be glad to send someone to re fill the cracks without him at home.concerned for my employees safetyI will be glad to do it myselfIf the customer agrees to not be thereWe are a fair company with a good reputation for quality of work.we will gladly go over the cracks again it simply sank in which sometimes happensThanks Jay jennelle

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

This customer was irate over her plastic drain being broken she called I came outShe wanted paid for the drain and a refund on the cracks fillingAt this time the first round of cracks fill had be done The plan was to fill them once again as temps grew colder and the cracks opened upAll work on the cracks have be ccompletedWe went back and we over cracks multiple timesThe job was completed just her husband and engineer suggested over timeHer husband later told me they had a party and his drunk friends must have hit the pipeI then told the customer I would not pay for the pipe, which was cracked very small on the endAnd all the cracks filling was completeTo keep this customer from complain to you and all over social media as she said she would do if I didn't giver some money backI will rr visit the drive and refill cracks again as need since they may have opened wider due to colder ground tempsAgain we want happy customers