WCM West - Consumer Mediation

After a weeklong search for help dealing with sales people, some of them reminding me of used car salesmen; I went with West Consumer MediationI had a lawsuit filed against me and they were the only firm that didn’t want my first born to get startedNot only were they sensible in cost, they were upfront and honest about the possible outcome of my case and they didn’t use a bunch of terminology and double talk when explaining the process Like most people, I am busy with work; kids and home stuff-I really didn’t have a lot of extra timeThey made staying in-touch and up to date with them very simpleI was able to make calls on the go, email and even text! There were a few exceptions, where documents were needed My mediator was Jesse, from beginning to endIn the beginning I was more then a bit nervous about my situation but he always took time to reassure me that we were making progress and to be patient Even when I became a bit anxious about what was going on, as may case took about three months to settle; and I feared going to court and getting a judgment, he assured me again that a settlement would be reached and just to be patientWell, he did get it settled with a fair reduction and no judgment! They have made my new year much brighter

West Consumer Mediation – They truly restored my peace of mindI am a single mother of two, who recently had been sued for a credit card that I stopped paying on, as result of a lay-offDebt collectors who wanted me to pay an amount that I could not afford called me at all hours of the dayI tried to let them know that I was willing to make payments but cant do what they are askingThe answer was always the same; ‘well your being sued and once we have judgment we will have to garnish your pay’I was truly at my wicks end and afraid that if they got a judgment they would take my pay and maybe cause me to lose my jobI called West consumer Mediation and spoke to a mediator named *** He took the time to listen to my situation and helped ease my fearsHe answered every question and concern I had and even gave me a realistic picture of the outcome – other companies told me things that he said, were just not possible, like getting it removed from my credit report after paying or only having to pay 30%-40%He let me know that there was no such unicorn but the outcome would be fair and manageableThey were able to help me answer the lawsuit and settle my debt for less then what they were asking and with payments I could realistically affordThey truly restored my peace of mind and I will recommend their services to anyone who is faced with this type of problem

We had a pretty complicated case, two lawsuits and three in serious default David went above and beyond the expectations of my husband and IWe were right at the cut-off of bankruptcy, which we really didn’t want anyways, and were badly in need of help
David was pleasant and very easy to talk toHe looked at our situation and laid out a plan to settle them in terms we could understand and achieveHe was straight to the point- No b.s., which seemed to be the standard of other companies we spoke withI digress, but one company S&A wanted a hundred dollars a month, but couldn’t articulate a plan of action-just spoke in generalities
It took about six months to resolve it all, but we are now entering the holidays, and with a huge burden off our families’ shoulders-Our two young daughters will enjoy a very Merry Christmas!
There's a reason why they are highly ratedI will definitely be recommending them in the future to people who would need this serviceMy husband and I are forever grateful to David and the staff at West Consumer Mediation
Happy Holidays!

West Consumer Mediation truly relieved us of the stress of dealing with debt collectorsThey placed them on notice, and dealt with them directlyWe had one point of contact the entire timeAn agent would call if things were needed, but if we had questions we had one go-to-personOur coordinator was ***, who was generous with his time, and took the time to explain all processes with practical outcomesAfter taking the time to understand our goals and financial capabilities, he laid out a plan that we could follow*** updated us when settlements were reachable for us and executed on each one upon our approval –We handled our own money-We were able to settle all debts for far less then originally anticipatedWe are on our way to financial recovery and we have West Consumer Mediation to thank for thatI highly recommend these folks to anyone serious about strengthening their credit

West Consumer Mediation is the real deal!
I had never been in financial trouble nor have I ever been suedBut after losing my job and having to budget with just my wife’s income, I found myself being sued by a very nasty collection agency called portfolio recovery
After getting the run-around from other “debt-settlement” companies that wanted a crazy amount of money, I ran across these folks
They were exceptionally helpful and upfront - taking the time to explain to Kayla and me their program and fully answering our questions - and the cost was a fraction of everyone else
They started on my case right away and helped my family avoid furthered damage to my credit and avoid a judgmentThey negotiated payments we could afford and even reduced the balanceWe are sincerely grateful of the service and care of our mediation manager who was respectful, responsive and reliable
- Thank you Jesse, We will absolutely recommend you and your company to all who need help
Michael & Kayla

Nothing short of Fantastic!
I have been battling cancer for a year and a half. I had to take leave from work to undergo surgery & chemotherapy. Through it all, I was always exhausted and in physical pain. On top of that, I would get calls from various bill collectors from portfolio recovery, who always read the same script and would never listen to my hardship-then they sued me.
Even though I had returned to work, my financial condition was in the tank, and time was running out. They wanted money that I just didn’t have. At this point I was very depressed. A friend and co-worker, who had gone through a similar experience, put me in touch with West Consumer Mediation.
I spoke with Michael B[redacted], who explained the process of mediation and how they could stop the nasty calls avoid a judgment and get me a fair and manageable deal – after all, I was willing to pay, but not the amount they were demanding every month. He took the time to completely understand my financial situation and my goals.
Michael got started the same day, and I was so relieved. In just a couple of months we settled with payments that I could afford knocking off over a thousand dollars!
Thanks to my co-worker, and my new friends at West Consumer Mediation I am on the road to a better financial and physical well-being.

A debt buyer for a credit card we had defaulted on several years ago sued my wife and me. Like so many others, we had fallen behind, due to the recession and loss of work.
We have begun to rebuild our finances, and the last thing we needed was this.
A friend, who had used their services before, recommended them to us. We gave them a call. Jesse, the mediation manager, fully explained the course of action, cost and a non-fairy-tale expected outcome. He took his time with us and answered all our questions completely. He was extremely thoughtful.
We gave them our authorization and they got started the same day-which was good, because we only had a week to answer.
In just a few short months, they were able to settle the lawsuit, with a healthy reduction, save us from judgment and set payments we could handle.
West Consumer Mediation absolutely is the real deal. I am grateful to my friend for the recommendation and I will recommend them to all who sincerely need this type of service.

After a weeklong search for help dealing with sales people, some of them reminding me of used car salesmen; I went with West Consumer Mediation. I had a lawsuit filed against me and they were the only firm that didn’t want my first born to get started. Not only were they sensible in cost, they were upfront and honest about the possible outcome of my case and they didn’t use a bunch of terminology and double talk when explaining the process.
Like most people, I am busy with work; kids and home stuff-I really didn’t have a lot of extra time. They made staying in-touch and up to date with them very simple. I was able to make calls on the go, email and even text! There were a few exceptions, where documents were needed.
My mediator was Jesse, from beginning to end. In the beginning I was more then a bit nervous about my situation but he always took time to reassure me that we were making progress and to be patient. Even when I became a bit anxious about what was going on, as may case took about three months to settle; and I feared going to court and getting a judgment, he assured me again that a settlement would be reached and just to be patient. Well, he did get it settled with a fair reduction and no judgment! They have made my new year much brighter.

A debt buyer for a credit card we had defaulted on several years ago sued my wife and me. Like so many others, we had fallen behind, due to the recession and loss of work.

We have begun to rebuild our finances, and the last thing we needed was this.

A friend, who had used their services before, recommended them to us. We gave them a call. Jesse, the mediation manager, fully explained the course of action, cost and a non-fairy-tale expected outcome. He took his time with us and answered all our questions completely. He was extremely thoughtful.

We gave them our authorization and they got started the same day-which was good, because we only had a week to answer.

In just a few short months, they were able to settle the lawsuit, with a healthy reduction, save us from judgment and set payments we could handle.

West Consumer Mediation absolutely is the real deal. I am grateful to my friend for the recommendation and I will recommend them to all who sincerely need this type of service.

West Consumer Mediation is the real deal!

I had never been in financial trouble nor have I ever been sued. But after losing my job and having to budget with just my wife’s income, I found myself being sued by a very nasty collection agency called portfolio recovery.

After getting the run-around from other “debt-settlement” companies that wanted a crazy amount of money, I ran across these folks.

They were exceptionally helpful and upfront - taking the time to explain to Kayla and me their program and fully answering our questions - and the cost was a fraction of everyone else.

They started on my case right away and helped my family avoid furthered damage to my credit and avoid a judgment. They negotiated payments we could afford and even reduced the balance. We are sincerely grateful of the service and care of our mediation manager who was respectful, responsive and reliable.

- Thank you Jesse, We will absolutely recommend you and your company to all who need help.

Michael & Kayla

West Consumer Mediation – They truly restored my peace of mind.
I am a single mother of two, who recently had been sued for a credit card that I stopped paying on, as result of a lay-off. Debt collectors who wanted me to pay an amount that I could not afford called me at all hours of the day. I tried to let them know that I was willing to make payments but cant do what they are asking. The answer was always the same; ‘well your being sued and once we have judgment we will have to garnish your pay’. I was truly at my wicks end and afraid that if they got a judgment they would take my pay and maybe cause me to lose my job.
I called West consumer Mediation and spoke to a mediator named [redacted] He took the time to listen to my situation and helped ease my fears. He answered every question and concern I had and even gave me a realistic picture of the outcome – other companies told me things that he said, were just not possible, like getting it removed from my credit report after paying or only having to pay 30%-40%. He let me know that there was no such unicorn but the outcome would be fair and manageable. They were able to help me answer the lawsuit and settle my debt for less then what they were asking and with payments I could realistically afford. They truly restored my peace of mind and I will recommend their services to anyone who is faced with this type of problem.

West Consumer Mediation truly relieved us of the stress of dealing with debt collectors. They placed them on notice, and dealt with them directly. We had one point of contact the entire time. An agent would call if things were needed, but if we had questions we had one go-to-person. Our coordinator was [redacted], who was generous with his time, and took the time to explain all processes with practical outcomes.
After taking the time to understand our goals and financial capabilities, he laid out a plan that we could follow. [redacted] updated us when settlements were reachable for us and executed on each one upon our approval –We handled our own money-. We were able to settle all debts for far less then originally anticipated. We are on our way to financial recovery and we have West Consumer Mediation to thank for that.
I highly recommend these folks to anyone serious about strengthening their credit.

After a weeklong search for help dealing with sales people, some of them reminding me of used car salesmen; I went with West Consumer Mediation. I had a lawsuit filed against me and they were the only firm that didn’t want my first born to get started. Not only were they sensible in cost, they were upfront and honest about the possible outcome of my case and they didn’t use a bunch of terminology and double talk when explaining the process.

Like most people, I am busy with work; kids and home stuff-I really didn’t have a lot of extra time. They made staying in-touch and up to date with them very simple. I was able to make calls on the go, email and even text! There were a few exceptions, where documents were needed.

My mediator was Jesse, from beginning to end. In the beginning I was more then a bit nervous about my situation but he always took time to reassure me that we were making progress and to be patient. Even when I became a bit anxious about what was going on, as may case took about three months to settle; and I feared going to court and getting a judgment, he assured me again that a settlement would be reached and just to be patient. Well, he did get it settled with a fair reduction and no judgment! They have made my new year much brighter.