[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Hi ***, Thank you for reaching out to the Revdex.com and also making our customer service team aware of this issue We see that you have successfully cancelled your membership and been refunded We have also received your product feedback and already sent it on to our team of developers
to help make the improvements you suggested We appreciate you taking the time to let us know why you cancelled We also extend our apologies that you did not receive an email notification prior to renewal We currently have an email scheduled to go out days prior to renewal and are looking into why you did not receive it We are sad to see you go but we truly appreciate your feedback If you have any questions or other concerns, please let our team know
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Hi ***, Thank you for reaching out to the Revdex.com and also making our customer service team aware of this issue We see that you have successfully cancelled your membership and been refunded We have also received your product feedback and already sent it on to our team of developers
to help make the improvements you suggested We appreciate you taking the time to let us know why you cancelled We also extend our apologies that you did not receive an email notification prior to renewal We currently have an email scheduled to go out days prior to renewal and are looking into why you did not receive it We are sad to see you go but we truly appreciate your feedback If you have any questions or other concerns, please let our team know