Weider History Group, Inc

August 25, 2014
To [redacted], Revdex.com,Thank you for the opportunity to respond to case ID [redacted].We have reviewed the customer's order information in our system and the complaint included with your correspondence. We then established contact with the customer via email to...

ensure the products he ordered did in fact arrive, and resolved this issue to his satisfaction.Your letter references a failed attempt to contact us via email. Please include the following email with our company information so that we may respond to future complaints in the most timely fashion possible.Again, thank you,Kind regards,
Brian K
Weider History Group

Review: Ordered some books throught this business and have not received. Was supposed to have an email confirming this. Contacted customer service several times and they have no knowledge of my order.Desired Settlement: Want my books or a full refund.

Business

Response:

August 25, 2014To [redacted], Revdex.com,Thank you for the opportunity to respond to case ID [redacted].We have reviewed the customer's order information in our system and the complaint included with your correspondence. We then established contact with the customer via email to ensure the products he ordered did in fact arrive, and resolved this issue to his satisfaction.Your letter references a failed attempt to contact us via email. Please include the following email with our company information so that we may respond to future complaints in the most timely fashion possible.Again, thank you,Kind regards,Brian KWeider History Group