Weidner Property Management

We left the premises on March 16th for apartment *** at ***. The electric company did not close our account as they were suppose to. We found that we were being charged from April to September for the electricity bill. I reached out on multiple occasions to the management office at the location, as the electric company stated that the apartment must reach out to them to take over the balance that was left due to not being cut off. We are now sent to collections for a bill of 165.24 that doesn't belong to us and that the management team at this location stated they would take care of.

Due to the carelessness and negligence of *** in Anchorage, AK my personal financial property was damaged. Upon learning of their fault, management at *** did absolutely nothing to correct it. Now 7 months have passed and nothing has changed. I've been living with a large balance being reported as a high impact negative rating on my report.

On one occasion they presented me with a payment plan contract. The stipulation with the contract is that I would remain out of collections. They never had my account pulled from collections! I was told they did remove it so I signed the contract. The contract I'm entered into with them is null and void and they won't recognize that either. It is frustrating to be tricked and then be held accountable all the while the company just watches.

The ***, as all companies do with similar powers, must show a reasonable duty of care to their clients because they have the power to cause real lasting effects through their credit reporting practices. In my case they abused their power with wreck-less regard and did nothing to fix it once they accepted fault. I have time and again tried to get them to see this is not fair and needs to be addressed. Their response displayed no accountability. This type of "financial bullying" can not be accepted and companies need to start being held accountable.

It is my hope that some sort of checks and balances still exist in our society. I never used Revdex.com, but when it comes to these sort of things your the place to start. I'm excited to see if this makes a positive impact!

Been complaining for years about the racket upstairs. NOTHING is ever done. I have complained by Email and in person and still NOTHING is ever done. All day, all night something ( A very heavy thing / person) above us is jumping around so hard the dishes rattle in the cupboards, pictures shake on the walls, stuff on the counter rattles, even the ceiling bows at times from all the heavy jumping around. It's been so bad the people below us complained thinking it was us. It's loud to them and they are not even getting the brunt of this racket. Management knows who / what apt the problem is coming from but I have yet to see anything done. Simply by the fact it continues to this day, which is what prompted this review.
I've tried calling to report the racket but in the close to 8 years we have lived here, I have NEVER had somebody answer the phone at the office. You have about a 50 / 50 chance of the front office even being open when you need it. I gave up trying to call or go to the main office.
Note: This site wont allow me to leave the Zero star rating this place deserves.

BEWARE OF THIS CARELESS MANAGEMENT COMPANY!! Since moving in to *** at Main I have had multiple issue with ants in my apartment. I have put in a total of 8 work orders and the exterminators have came and the issue is still happening (I have pictures and videos). Most recently when I came home from traveling for a few weeks, there were ants all over bed. I reached out to the office for the 9th time, but this time to give my 30 day notice to vacate. I let the office know that since my lease is ending in April, the 30 day notice will end my lease in March (30 days prior to my lease expiration). The manager Kristina said that she would reach out to corporate for approval and let me know by Tuesday. Tuesday arrives and she did not call me, the leasing agent Anna reached out to me and she let me know that since I haven't entered any work-orders recently corporate did not approve for me to be let out of my lease sooner without penalty. I asked that she provide Weidner's corporate office information. I reached out to corporate and the woman that I spoke with told me the same thing, that I have to stay/pay until the end of my lease. I let her know that it is against the law for me to live in this infested apartment and since I have let them know about ants in my apartment multiple times and this has not been rectified, I have the right to be let out of my lease without penalty and I will be contacting my attorney. At this point her whole tone changed and she offered to "get more information" and reach out to within 2 business days. She did not call back and had the property manager reach out to me. Once again the property manager let me know that corporate did not approve. These are inhabitable living conditions, I even have an ant bite on me. Quite frankly this is against the law to force me to stay in this infested apartment.

This review is for future residents looking to move in. I would like to preface this by saying the staff are nice and they have a bunch of events- more than any of the properties we ever lived in.
However, the way this company operates was below par. We noticed especially because we have been with so much wonderful compassionate property management companies before.
1) The company charged us for replacing a glass stop stove that has a few white cloudy marks. Happy to share photos if anyone wants. In all of the other apartments we lived at, this was considered wear and tear. Also, it works perfectly and is not unpleasant to look at. After many attempts at trying to resolve this issue privately, we were unsuccessful. This review is to warn others that are going to be blindsided as we were. Not only replacing a perfectly functional stovetop is economically irresponsible, it is so environmentally unconscious. Apparently they are known to do this. One of my neighbors told me that when he had his move out inspection, the property manager came in straight to look at the stove top AND ONLY THE STOVE TOP as if he were expecting to replace it (very suspicious). I know a few people who have yet to write their reviews but have had the same experience as we did. Also, when I was moving out, there were a handful of others who moved out as well, if that should tell you something. When the property manager told us to replace it, we tried to disagree. He said that he also would feel the same if he were in our shoes but said that, that is just "how THIS company operates".
2) The apartment was initially unevenly painted from top to bottom. To us, we didn't mind it all that much because we hung pictures around the walls. After our move out inspection, they said they had to charge us to repaint the entire apartment. We thought it was strange because we didn't have any scratches or anything. BUT if that were the case, we said we would paint it ourselves. The property manager didn't like that idea but later said then he would charge us for a 5 gallon paint (so glad we didn't buy it from him because we spent a lot less by using a lot less paint than he said required). We repainted all the little marks that we saw, expecting them to do the rest because our lease says "minus wear and tear". In all of the apartment complexes we lived in, this was THE ONLY place that charged us for painting costs or had a ridiculous standard of "wear and tear.
3) In an effort to first settle this privately, I did email them. In the email, they said they try to be open and honest about the move out charges initially upon move in. I wonder why I never got that conversation about possible move out charges and what to expect.
If you are looking to rent this place, please please make sure to ask the property manager to discuss all of these with you, especially their standards of moveout, before you even sign your lease. They operate very differently than other properties that we lived in and you should be aware!

When vacating my unit, a walk down of the u it was performed with a complex representative. Cleanliness of the apartment was never brought up as an issue. On the contrary, I was praised for how clean the apartment was.
The unit was cleaned following and meeting all the requirements outlined in a complex provided move out guidelines.
During the said walk down, the apartment complex representative stated she saw no reason not to receive a full refund of the deposit.
Three weeks later I received my security deposit back with a deduct of 200 dollars for cleaning fees. Upon request for clarification, the apartment complex management sent me a so called proof of cleaning charges that only reads "move out cleaning" with no detail as to why or what required additional cleaning. The cleaning allegedly took place over three weeks after I vacated the unit.

Close maintenance request an don’t do the work. Carpet has been in my apartment for the 7 and a half years I have lived there an the years the last tenant was there. Carpets have been flooded in on from neighbors apart twice and the laundry room three times. Pulled carpet an mold was on it. “Cleaned” and laid back down. Same maintenance request has been on going since August for a door. Put in work orders for stove sparking an stove top not working an no outcome. Management is rude. No timely property up keep on snow, lawn or lighting.

I have been living here a few months and this place seemed ok at first. It being a new apartment complex I expected everything to work. But my new place needed carpet repair, sliding door to outside balcony was broken, washing machine leaking, almost all security gates have issues, I over pay for a secured parking spot where the security gate is broken and instead of fixing it, they put a speed bump in and my car along with other sports cars have the bottom of their vehicles ruined. I wouldn't recommend this place. I love Woodinville, but will not stay here in the future.

To whom it may concern,

My apologies for the delay in filing a complaint, only recently did I learn I could file a complaint through Revdex.com.

I had just transferred locations within US Army Corps of Engineers. After living at ***, I filed my notice to vacate, paid the associated lease breakage fees, and turned over the apartment at the end of January 2019.

Lions Gate had kindly provided a list of things to do and clean before turning over the apartment back to them. They mentioned cleaning the bathroom as well as cleaning the carpet.

I paid for a carpet cleaning rental, as is common practice, and cleaned the carpet. I also spent time cleaning and bleaching the bathroom. When the deposit was returned, I noticed that $50 was withheld for the bathroom cleaning and $80 for the carpet cleaning.

I have photos of the sufficiently cleaned bathroom and carpet, as well as receipts for the carpet cleaner

It should be clear that $130 are withheld incorrectly as the work had already been done as required. Any work done after was at the expense of the landlord, as I had fulfilled my obligations under the lease.

Thank you

The property manager charged my husband and I almost $1000 for damages after living in a one bedroom apartment for 3 months (two of those months my spouse was deployed). We broke our lease early after the apartment manager refused to handle a very dangerous living situation that he enabled by refusing to trespass another residents guest who threatened to kill my husband and myself 3 times and 5 police reports later. The lease states nothing regarding a specific move-out fee, so Joshua charged me $700, on top of keeping my deposit AND charging me an additional $500 for carpet repair. I emailed Josh for a copy of the carpet repair receipt and he sent me a QUOTE FROM A DIFFERENT APARTMENT he got 20 MINUTES after I emailed about it ( almost 2 months after move it). I told him it was ridiculous that he didn’t have a legitimate receipt and that I didn’t feel comfortable paying for something that an inspector didn’t even look at. I emailed the REGIONAL DIRECTOR about this matter and he replied with calling me a completely different name while stating that he would get the file the next day and give me a call. It’s been three weeks and I have not heard a single thing. To top this all off, I recently received a collection notice for the balance due. I am livid because this was not only handled extremely poorly but also very shady on Ptarmigan Meadows staff but also Weidner Properties Senior Area Director.

They ripped me off for my seciurty deposit, charging frivolous charges and returning $182 out of $500.

During my year long lease at Ptarmigan Meadows managed by Weidner, Our landlord repeatedly broke our lease agreement, several Alaska state legislature laws, and the Landlord Tenant Act. He has repeatedly ignored me and told me that it was my fault when in fact even his colleagues and mangers stated it was his mistake. He is now with holding over paid rent money and refusing to give it back , or give me any information about our move out and inspection.

I have been living in my apartment for a year now and I have complained to management and maintenance about the smell of the water from the very first week I moved in. It’s in bearable and smells like sewer water. They bleach the tank and the smell comes back again. They promised to change the tank but that never happened either. I have emails of me asking them and them ignoring me. I had a dentist appointment where they extracted a tooth and it got Infected and the doctor told me whatever water I’m using to brush my teeth infected it. At this point I’m okay with them breaking my lease or a changed water tank if not I want to take action.

I had recently inquired on an apartment with Weidner Property Management, and this is my first time doing this on my own so I am very apprehensive with this whole process. I had found a possible unit that I wanted to call home but within the week of making the deposit I had a hard time reaching someone within the office to try and move into the unit, as well as make the rest of my deposit. Upon making the rest of my deposit I apparently had insufficient funds which is my fault but I was never called and notified and then charged an extra $50 for the missed deposit. When I decided for a different location I was then told that I had to pay "rent" for the time that I held the apartment. I understand that I showed intent on renting the apartment by making a deposit but I was told that I would be able to get my full refund if I were to change my mind and now thats not the case. I told the manager that I had tried calling and left voicemails but they blamed it on phones that were not working.

Alpine is the apartment where me and my wife first lived together. The place was exactly what we needed at the time. She goes to school at UAA so its only a 5 minute drive to campus taking Tudor. Going on FT. Richardson base when there is no traffic it goes between 10-15 minutes definitely way less if you to through Boniface gate. For the 1 bedroom it was awesome as the kitchen area and living room were open to each other and it allowed us to stay connected. The bedroom was separate so it helped keep the smell of cooking away if you wanted to. The heating in the building is centralized and boy it worked too well great for the winter. Definitely get an AC though installed or a good fan during the summer which they can assist you with as it can get hot during the day even with the windows open. Never had any problem with people stealing my laundry. Maintenance people are there asap if you have a major emergency like water, gas etc. When the earthquake happened in 2018 their office was open for extended hours for a couple weeks to sort out issues people had. Their facilities are dog friendly, and they have a gym in the main office that has 4 treadmills. They have a security team that roams the premises after 10pm. They’re also pretty quick to handle belligerent neighbors should you file a complaint against them. The neighbor infront of our apartment was good, however his son was loud and obnoxious at times. I didn’t file the complaint per say but they’re really loud so someone else probably did. Anyway they were offered warnings multiple times and eventually got an eviction notice. Besides that incident the neighbors are courteous and give you a sense of community should you be open to it and they also respect privacy if that is what you prefer. It’s literally midtown so walmart, fred myer, rei, food places, drinking spots, uaa and pretty much everything is at arms reach. When we were looking for places to live this was the only place where there was no crime nor gunshots in Anchorage as close as you can get to UAA and Base. Overall highly recommended.

When we moved in (April 1, 2018) the manager walked us through starting at the East side entrance. The manager stated that the bump will be fixed that is located right in front of the outside stair way. On December 3, 2018 my daughter slipped and fractured 4 bones in her foot and broke one bone on that bump. We went right to the ER that same hour and they did x-ray and CAT scan and found these fractions and broken bone. She had surgery the following Friday on her foot and now has a plate and a screw placed in to hold her arch bone in place to heal. She was put on a boot and has crutches and a scooter to help her get around. She still has more Orthopedics appointments and has follow up appointments scheduled with her doctor in the near future. Now we live on the 3rd floor in this building where there are no stairs is and my daughters and I have to walk up and down every day passing over this bump, which gets ice on it during the winter. Also at that time they had not put any sand/rocks on the driveway and it was very slippery. My kids are both full time UAA students and I have a full time job. Now my niece who lived next door to me slipped on the same spot in the beginning of the fall time on the same spot and ended up at ER too. Very Unsafe!

I have been communicating with the apartment managers back and forth. I was away at training for enlisting in the United States Air Force Active Duty servicemember. I did not receive any notice to give notice about my lease agreement. I have a lease that I was supposed to move out on June 8th, 2019. They have received my proper email notice that I have forewarned several times to, and they keep asking for the email for me to forward and I have several times and showed numerous screenshots and they still haven’t accepted it. As an active duty servicemember I cannot afford to pay rent full rent in June due to being ordered to come to Minot, ND. I can afford to pay the $280 or whatever it was for the 8 days of June I was required to pay. I gave proper written notice and I do not want to pay full rent for June. They do not email anyone with notice of lease’s ending, only paper copies on the door and I gave them all of my ordered showing I have been away at training (basic military training, and the I am training) with the dates and showing how unfair it is they are treating me. Please help me, I can not afford this and they just care about money and just won’t cut me some slack with their lack of noticing their residents abut leases expiring and not forgiving their active duty service members.

I'm a resident of Alpine apartment for more than 2 years. Through these 2 years I'm very surprisingly find out how unbelievably horrible the property management could be.
1. Last year I got a notice said I was not paying for the pet fee and our lease was terminated, we would be evacuate soon. It turned out to be someone forgot to charge us the initial pet fee (we were paying the monthly pet fee all the time). We understand that people make mistakes so that's OK.
2. Yesterday when we got home from a short trip we got a notice taped on the door said we did not pay the rent and we would be evacuated. Our rent is deducted automatically from my husband's payroll every month and it is paid on time. Guess what, someone messed up again.
3. This morning they put the yellow windshield block on my car and I had to take a cab and late for work. My parking permit is hanging in my car all the time, if someone cannot see it they have to see their eye doctor, or they just want to charge me the parking violation fee?
4. I'm not mentioning the details like the lobby smells like dog *** all the time, when the contractors painted the wall they triggered the false fire alarm twice, ect.
Conclusion: If you want to live longer (scientific research shows anger makes people die younger), please stay away from this apartment.

I have lived in several apartment buildings in Seattle and this was easily the worst that I've experienced. The community is generally friendly, but wholly unresponsive to any request (polite or otherwise) to keep noise down, and the amount of children present means being prepared for regular screaming in the courtyard (treated as a neighborhood park) from 8-8 most of the spring/summer. This was especially difficult as someone on the autism spectrum with audio sensitivities, but the management staff was beyond unhelpful and disrespectful, and largely focused on rebuking me for bringing the noise to their attention. Avoid Weidner Apartments in the future, they are far removed from their properties and care only about $$$.

I went to *** Apartment for a tour and the leasing manager stated that the unit available was not ready to tour so I toured the one bedroom mo*** instead. The leasing manager also stated that the layout of the mo*** would be exactly the same as the one bedroom that would be rented out. I really liked the way it looked and therefore decided to move forward with applying, which I was accepted immediately. The next step was to pay a $450 holding fee, which took the unit off the market. The holding fee was nonrefundable after 24 hours in which my friend and I did not think would be a problem as we liked what we saw in the mo*** and was expecting to get the same layout. Moving forward we payed the first month rent and signed the lease online. On move-in day, we saw the actual apartment for the first time, which was nothing like the mo***. The leasing manager never mentioned that the unit for rent was a wheelchair accessible apartment. We were very disappointed as there were a lot of cabinet space missing in both the kitchen and bathroom to accommodate the wheelchair. And not having cabinet space would have been a big factor in deciding to move forward with renting in the first place. After discussing with the leasing manager, the only option was to move to a more expensive unit or to terminate the lease. We decided to terminate the lease within the first 24 hours of signing. They refunded everything except the $450 holding fee. However, we did not plan on needing to refund the $450 because we were not expecting a handicapped unit, which they failed to mention.