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Welmark Construction Reviews (3)

On 2/7/11, Welmark Construction was contracted by [redacted] to shovel snow off of her roof. She was quoted a price of $250 but was charged $325 with no explanation as to why she was given additional charges. The business also used her snow shovel without her consent, and returned the item broken. In the process of removing the snow, [redacted] states that the snow was dumped on her antique glass top patio table and that this item was broken from the impact of the snow. She contacted [redacted] who said he would be out to assess the damage, but has not been in contact since.Desired Settlement[redacted] states she would like to have her glass top for the patio table replaced and have the amount of $75 refunded to her, the difference between the quoted price and what she was actually chargedBusiness' Initial Response It has been over two years since we have heard from this customer. In accordance with our phone conversation with the customer, we were to go to her home and shovel of the roof. A price was quoted over the phone, but when our company got to the customers home she ask for more work to be completed therefore the increase in price. There was approximately four feet of snow in the customers yard and no table was in sight. The job was completed and we were paid in full. Six months later the customer called our office stating that her glass table had been broken from the snow shoveled off the roof. She stated that it had been covered with a tarp. Six months later? The possibility exists that from the table being covered the heat could have broken the glass. At the time of the call the customer was told that we were not responsible. The customer never called again and now two years later we are hearing her complaint from the Revdex.com. Being a company of high standards we are willing to refund the customer $325.00. Thank you.

Sided my office building - agreement was dated 10/12 - siding was completed but 3 exterior doors need painting. Have left 6 messages -no response.re[redacted] signed a contract on 10/15/12 Desired Settlementwish to have the painting completed asap.Business' Initial Response Good Morning, We agree that [redacted] contracted us on October 12, 2012 for siding and shutters. If [redacted] looks at the contract she will see that we were also contracted for ONE front door (not three) to paint her white fence and back wall. We also painted the stairs to her second floor and did not charge her. Due to the amount of humitity and rain this summer, [redacted] was told that in order for the front door to be painted properly it need to stay open all day and she needed to provide the paint. She wanted us to pick the paint and was never around to have the work done properly. We left a message the day the report came by fax to our office from the Revdex.com to schedule a time (August 16, 2013) and she has not returned our call. She also has NOT paid us in full.Welmark Construction is willing to come and paint the door with the customer supplying the paint and be paid in full at that time. If she would like us to paint the other two doors we will for an extra charge, again she must supply the paint. If a copy of the contract is needed we will supply it to the Revdex.com. [redacted] has the copy.Thank You.

Sided my office building - agreement was dated 10/12 - siding was completed but 3 exterior doors need painting. Have left 6 messages -no response.re[redacted] signed a contract on 10/15/12 Desired Settlementwish to have the painting completed asap.Business' Initial Response Good Morning, We agree that [redacted] contracted us on October 12, 2012 for siding and shutters. If [redacted] looks at the contract she will see that we were also contracted for ONE front door (not three) to paint her white fence and back wall. We also painted the stairs to her second floor and did not charge her. Due to the amount of humitity and rain this summer, [redacted] was told that in order for the front door to be painted properly it need to stay open all day and she needed to provide the paint. She wanted us to pick the paint and was never around to have the work done properly. We left a message the day the report came by fax to our office from the Revdex.com to schedule a time (August 16, 2013) and she has not returned our call. She also has NOT paid us in full.Welmark Construction is willing to come and paint the door with the customer supplying the paint and be paid in full at that time. If she would like us to paint the other two doors we will for an extra charge, again she must supply the paint. If a copy of the contract is needed we will supply it to the Revdex.com. [redacted] has the copy.Thank You.

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Description: Siding Contractors, Windows - Installation & Service, Gutters & Downspouts

Address: 2 Goodale St, West Boylston, Massachusetts, United States, 01583

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