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Wendo Furniture Inc

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Review: I purchased a J&M, Domain series, solid wood queen size bed room set in java from Wendo Furniture, including 1 queen size bed, 2 night stands, 1 dresser with mirror, and 1 5 drawer chest, on Oct [redacted] 2013. On Oct ** 2013, Wendo Furniture sent a minivan to drop off a set of [redacted], compressed wood, queen size bed room set on the side walk in a rush, and hurried away. We opened all the boxes and noticed it's the wrong set. We called [redacted] at Wendo furniture right away, took pictures and emailed to Wendo Furniture at [redacted]. Soon after, we received a phone call from [redacted] at Wendo furniture admitting their delivery person has delivered the wrong set and they are willing to order another set of J&M, domain series, solid wood queen size bed room set from Wendo Furniture, including 1 queen size bed, 2 night stands, 1 dresser with mirror, and 1 5 drawer chest for us, they'll also send delivery persons to pick up the [redacted], compressed wood queen size bed room set when the J&M set arrives. 3 days later, we received a phone call from [redacted] from Wendo Furniture, notifying us that J&M domain series is discontinued, they are willing to pick up the [redacted] bed room set, and issue us a full refund, but their delivery schedule is packed and she does not know when they'll be able to pick up the [redacted] bed room set. 1 week later, after numerous phone call to Wendo furniture, after they keep on delaying the pick up date, we rented a [redacted] truck, carefully packed the [redacted] bedroom set, and delivered it to Wendo Furniture, but [redacted] at Wendo furniture refuse to give us a refund, and denied that she ever agreed to take back the [redacted] bed room set and issue a refund for it. I asked to see their copy of my sale order and discovered a forged acceptance signature for delivery. That's when they kicked me out of their store and threatened to call the police if I enter their store again. After further research, I've also discovered that Wendo Furniture has no Department of Consumer Affairs license.Desired Settlement: return the [redacted] bedroom set to Wendo furniture for a full refund.

Consumer

Response:

At this time, I have not been contacted by Wendo Furniture Inc regarding complaint ID [redacted].

Sincerely,

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Description: FURNITURE-RETAIL

Address: 36-09 Main Street, Suite CU7, Flushing, New York, United States, 11354

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