Dear Ms [redacted] , Please find the attached documents- 1) Front of "As Is/No Warranty" document with complainant's signature 2) Rear of "As Is/No Warranty" document with complainant's signature 3) Page of complainant's contract stating "INSURANCE YOU MUST HAVE ON THE VEHICLE...less a maximum deductible of $500."4) Insurance from [redacted] with INADEQUATE coverage 5) pages of locations of complainant's vehicle dated 6-2-to 6-14-As you may see, Mr [redacted] signed an "As Is/No Warranty" document at the time of purchase He never said anything to me about mechanical issues with the car even though I am not accountable for them As you may see from the last documents, this so called "lemon" car was in Tennessee and Georgia After I repossessed it, I had to have new brakes and rotors on the car so I doubt the validity of his statementOur insurance requirements are listed in the contact as you may note Notice of insurance cancellation effective 5-29-was actually received 6-8- However, customer was at my office on 6-4-and stated he hit a puppy with the car I documented this and took photos as additional proof He wanted to pay for the repairs personally After receiving the insurance cancellation, I used multiple methods of contacting customer When I heard back from him, I told him the problem and he obtained INADEQUATE coverage on a subsequent date I responded via email the insurance was not acceptable After numerous contacts and his apparent disregard and default on his contract, I repossessed the car on 6-14-in [redacted] , SC at [redacted] Customer didn't understand he owed a repossession fee and an insurance deductible for the damages He subsequently picked up his personal belongingsPlease let me know if I may provide additional documentation I try to work with my customers any way possible but insurance is the law Customer was without insurance coverage from 5-29-until 6-9-at which time the coverage obtained was inadequate per our contractSincerely, [redacted] Leroy Auto Sales LLC, [redacted] Dr, [redacted] , SC
Please see the attached files -
*** 001.jpg shows where Ms*** had cars she owed taxes on therefore the SC DMV suspended her license It also shows where Ms*** asserts she paid "out well over 200.00", but the amounts are listed in the next files*** *** 001.jpg shows the Cadillac Ms*** is complaining about She purchased it via contract on 10/25/ The taxes were due 2/22/ Ms*** has known about these taxes since February and subsequently purchased another vehicle from us without mentioning this issue I would had informed her of her rights and told her what she needed to do at that time to avoid a problem such as this Amount paid = $ 10/14/***001.jpg shows the second vehicle Ms*** purchased from us These taxes were also due on 6/2/but paid delinquent Amount paid - $ 10/14/***001.jpg shows a third vehicle Ms*** acquired with taxes due 6-21- These taxes were also paid delinquently.
Since we are representing our information "is a truthful account", I feel it is necessary to point out the complaint has not done so The entire basis of her complaint is based on her lack of due diligence, not ours In her statement to Revdex.com she was not truthful Additionally, due to her failure to attend to her business these problems have compounded resulting in DMV enforcementI feel like I have more than justified our position I would appreciate this file being closed as answered and certainly unjustified on the complantant's part
Dear Ms. [redacted],
Please find the attached documents-
1) Front of "As Is/No Warranty" document with complainant's signature
2) Rear of "As Is/No Warranty" document with complainant's signature
3) Page of complainant's contract stating "INSURANCE YOU MUST HAVE ON THE...
VEHICLE...less a maximum deductible of $500."4) Insurance from [redacted] with INADEQUATE coverage
5) 3 pages of locations of complainant's vehicle dated 6-2-15 to 6-14-15
As you may see, Mr. [redacted] signed an "As Is/No Warranty" document at the time of purchase. He never said anything to me about mechanical issues with the car even though I am not accountable for them. As you may see from the last 3 documents, this so called "lemon" car was in Tennessee and Georgia. After I repossessed it, I had to have new brakes and rotors on the car so I doubt the validity of his statement.
Our insurance requirements are listed in the contact as you may note. Notice of insurance cancellation effective 5-29-15 was actually received 6-8-15. However, customer was at my office on 6-4-15 and stated he hit a puppy with the car. I documented this and took photos as additional proof. He wanted to pay for the repairs personally. After receiving the insurance cancellation, I used multiple methods of contacting customer. When I heard back from him, I told him the problem and he obtained INADEQUATE coverage on a subsequent date. I responded via email the insurance was not acceptable. After numerous contacts and his apparent disregard and default on his contract, I repossessed the car on 6-14-15 in [redacted], SC at [redacted].
Customer didn't understand he owed a repossession fee and an insurance deductible for the damages. He subsequently picked up his personal belongings.
Please let me know if I may provide additional documentation. I try to work with my customers any way possible but insurance is the law. Customer was without insurance coverage from 5-29-15 until 6-9-15 at which time the coverage obtained was inadequate per our contract.
Sincerely,
[redacted]
Leroy Auto Sales LLC, [redacted] Dr, [redacted], SC 29626
Dear Ms [redacted] , Please find the attached documents- 1) Front of "As Is/No Warranty" document with complainant's signature 2) Rear of "As Is/No Warranty" document with complainant's signature 3) Page of complainant's contract stating "INSURANCE YOU MUST HAVE ON THE VEHICLE...less a maximum deductible of $500."4) Insurance from [redacted] with INADEQUATE coverage 5) pages of locations of complainant's vehicle dated 6-2-to 6-14-As you may see, Mr [redacted] signed an "As Is/No Warranty" document at the time of purchase He never said anything to me about mechanical issues with the car even though I am not accountable for them As you may see from the last documents, this so called "lemon" car was in Tennessee and Georgia After I repossessed it, I had to have new brakes and rotors on the car so I doubt the validity of his statementOur insurance requirements are listed in the contact as you may note Notice of insurance cancellation effective 5-29-was actually received 6-8- However, customer was at my office on 6-4-and stated he hit a puppy with the car I documented this and took photos as additional proof He wanted to pay for the repairs personally After receiving the insurance cancellation, I used multiple methods of contacting customer When I heard back from him, I told him the problem and he obtained INADEQUATE coverage on a subsequent date I responded via email the insurance was not acceptable After numerous contacts and his apparent disregard and default on his contract, I repossessed the car on 6-14-in [redacted] , SC at [redacted] Customer didn't understand he owed a repossession fee and an insurance deductible for the damages He subsequently picked up his personal belongingsPlease let me know if I may provide additional documentation I try to work with my customers any way possible but insurance is the law Customer was without insurance coverage from 5-29-until 6-9-at which time the coverage obtained was inadequate per our contractSincerely, [redacted] Leroy Auto Sales LLC, [redacted] Dr, [redacted] , SC
Please see the attached files -
*** 001.jpg shows where Ms*** had cars she owed taxes on therefore the SC DMV suspended her license It also shows where Ms*** asserts she paid "out well over 200.00", but the amounts are listed in the next files*** *** 001.jpg shows the Cadillac Ms*** is complaining about She purchased it via contract on 10/25/ The taxes were due 2/22/ Ms*** has known about these taxes since February and subsequently purchased another vehicle from us without mentioning this issue I would had informed her of her rights and told her what she needed to do at that time to avoid a problem such as this Amount paid = $ 10/14/***001.jpg shows the second vehicle Ms*** purchased from us These taxes were also due on 6/2/but paid delinquent Amount paid - $ 10/14/***001.jpg shows a third vehicle Ms*** acquired with taxes due 6-21- These taxes were also paid delinquently.
Since we are representing our information "is a truthful account", I feel it is necessary to point out the complaint has not done so The entire basis of her complaint is based on her lack of due diligence, not ours In her statement to Revdex.com she was not truthful Additionally, due to her failure to attend to her business these problems have compounded resulting in DMV enforcementI feel like I have more than justified our position I would appreciate this file being closed as answered and certainly unjustified on the complantant's part
Dear Ms. [redacted],
Please find the attached documents-
1) Front of "As Is/No Warranty" document with complainant's signature
2) Rear of "As Is/No Warranty" document with complainant's signature
3) Page of complainant's contract stating "INSURANCE YOU MUST HAVE ON THE...
VEHICLE...less a maximum deductible of $500."4) Insurance from [redacted] with INADEQUATE coverage
5) 3 pages of locations of complainant's vehicle dated 6-2-15 to 6-14-15
As you may see, Mr. [redacted] signed an "As Is/No Warranty" document at the time of purchase. He never said anything to me about mechanical issues with the car even though I am not accountable for them. As you may see from the last 3 documents, this so called "lemon" car was in Tennessee and Georgia. After I repossessed it, I had to have new brakes and rotors on the car so I doubt the validity of his statement.
Our insurance requirements are listed in the contact as you may note. Notice of insurance cancellation effective 5-29-15 was actually received 6-8-15. However, customer was at my office on 6-4-15 and stated he hit a puppy with the car. I documented this and took photos as additional proof. He wanted to pay for the repairs personally. After receiving the insurance cancellation, I used multiple methods of contacting customer. When I heard back from him, I told him the problem and he obtained INADEQUATE coverage on a subsequent date. I responded via email the insurance was not acceptable. After numerous contacts and his apparent disregard and default on his contract, I repossessed the car on 6-14-15 in [redacted], SC at [redacted].
Customer didn't understand he owed a repossession fee and an insurance deductible for the damages. He subsequently picked up his personal belongings.
Please let me know if I may provide additional documentation. I try to work with my customers any way possible but insurance is the law. Customer was without insurance coverage from 5-29-15 until 6-9-15 at which time the coverage obtained was inadequate per our contract.
Sincerely,
[redacted]
Leroy Auto Sales LLC, [redacted] Dr, [redacted], SC 29626