Westar Plumbing Services

Customer was quoted a price of $hr plus $for snaking the lineOnce on site technician was able to push clogged toilet down the lineLine was cleared at the timeSince customer had mentioned to technician septic had not been pumped since he lived there they wanted to make sure tank was not full and customer would not have any other problemsThey tried to check line and get taken care of as soon as possible that is why they started to dig up where they thought was the tankSince this was on a Friday they wanted to make sure customer would not have any other problems over the weekendTank was not where they believed it wasTechnician dug by palm trees where there was currently a break in the lineOnce dug up line was able to drain where break wasWhen customer was told price he was currently looking at he did not ask technician to stop looking for tank Technician was going to come back and fill holes that were dug at no other cost to customer Customer was not charged for camera as a discountWestar was only trying to take care of the customer to prevent any other problemsIf you have any other questions please let me knowThank you

Customer was quoted a price of $75 hr plus $40 for snaking the line. Once on site technician was able to push clogged toilet down the line. Line was cleared at the time. Since customer had mentioned to technician septic had not been pumped since he lived there they wanted to make sure tank was not...

full and customer would not have any other problems. They tried to check line and get taken care of as soon as possible that is why they started to dig up where they thought was the tank. Since this was on a Friday they wanted to make sure customer would not have any other problems over the weekend. Tank was not where they believed it was. Technician dug by palm trees where there was currently a break in the line. Once dug up line was able to drain where break was. When customer was told price he was currently looking at he did not ask technician to stop looking for tank.  Technician was going to come back and fill holes that were dug at no other cost to customer.  Customer was not charged for camera as a discount. Westar was only trying to take care of the customer to prevent any other problems. If you have any other questions please let me know. Thank you

Customer was quoted a price of $75 hr plus $40 for snaking the line. Once on site technician was able to push clogged toilet down the line. Line was cleared at the time. Since customer had mentioned to technician septic had not been pumped since he lived there they wanted to make sure tank was not...

full and customer would not have any other problems. They tried to check line and get taken care of as soon as possible that is why they started to dig up where they thought was the tank. Since this was on a Friday they wanted to make sure customer would not have any other problems over the weekend. Tank was not where they believed it was. Technician dug by palm trees where there was currently a break in the line. Once dug up line was able to drain where break was. When customer was told price he was currently looking at he did not ask technician to stop looking for tank.  Technician was going to come back and fill holes that were dug at no other cost to customer.  Customer was not charged for camera as a discount. Westar was only trying to take care of the customer to prevent any other problems. If you have any other questions please let me know. Thank you