Westco Security Systems Inc Reviews (2)
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Westco Security Systems Inc Rating
Address: 215 Chesterfield Industrial Blvd, Chesterfield, Missouri, United States, 63005-1201
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Complaint: ***
I am rejecting this response because:
Mr *** Is trying to force me to pay for something that I do not need and cannot use. I will recommend that the new home owners be aware of how he treats his old customers and that they find a new vender to care for their home's systems. Decisions like this clearly indicate that he is not running the business very well and is not to be trusted
Sincerely,
*** ***
Dr. [redacted] contacted our office to cancel his alarm monitoring. The alarm monitoring is based upon an annual commitment (the signed document is attached) and renews each year. We told Dr. [redacted] we would not hold him to the agreement, however, since our current...
billing period was already paid and to go into effect, we offered to refund $25.00 in addition to releasing him of the yearly renewal agreement. We also offered to credit the full $75.00 towards the alarm monitoring of his new home. Neither offer was satisfactory to Dr. [redacted] and he told our accounting person that he would take this up with the Revdex.com. Hence, we are offering the same resolution to release Dr. [redacted] from the agreement's full period and provide a partial refund from the current period of $25.00 or credit $75.00 to apply if we monitor his current alarm system. Please let us know if any additional information is required.Thank you.