Westland Motors LLC

Complaint: [redacted] I am rejecting this response because: The vehicle does have hail damage covering the hood and the top of the cabThe damage to the vehicle obviously was not reported on the car factsThe new ad posted on [redacted] after my complaint was filed now states that repairs were made to the cab, so, at least it's more truthful now which would have deterred me in the first placeWe also didn't have anything in writing stating that I agreed to a non-refundable depositSo their basing the "agreement" we had on "he said this"Where's the proof? Sincerely, [redacted] ***

See attached

Complaint: ***
I am rejecting this response because:The salesman is repeating what was said in the last letterNo new information is being stated.
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:The vehicle was advertised falsely.
Sincerely,
*** ***

The posted sign - Absolutely No refunds on Deposits

Complaint: [redacted]
I am rejecting this response because:
The vehicle does have hail damage covering the hood and the top of the cab. The damage to the vehicle obviously was not reported on the car facts. The new ad posted on [redacted] after my complaint was filed now states...

that repairs were made to the cab, so, at least it's more truthful now which would have deterred me in the first place. We also didn't have anything in writing stating that I agreed to a non-refundable deposit. So their basing the "agreement" we had on "he said this". Where's the proof?
Sincerely,
[redacted]

See attached.