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Westside Family Medicine

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Reviews Westside Family Medicine

Westside Family Medicine Reviews (14)

Charlottezweb was recommended to me by a friendNow I know why Jason in tech support was awesomeHe was IMMEDIATELY available and INCREDIBLY helpfulAs a blogger, "upgrading" to website owner, I had issuesHe managed to troubleshoot some pretty sticky Blogger to WordPress blog post issues and was VERY patient over the course of hours and multiple support "tickets." He was tireless in finding a fix for the issues this novice experiencedI can't speak highly enough of his courteous, competent serviceAbove and beyond

I can't say enough good things about CharlottezwebI have hosted several sports forums and a couple others with [redacted] for many years He has gone out of his way to take care of all my issues and has helped me with technical aspects of my sites when others would laugh at you Just a top notch well run organization

I found Charlottezweb quite by accident about years ago when looking for a host for my forum I'd been frustrated with several sites that crashed regularly and promised "unlimited bandwidth" and excellent customer service but never delivered on either So when I found Charlottezweb, I was skeptical but definitely hopeful The fact that I've been with the company for the past seven years probably says it all Rather than offer grandiose promises of unlimited anything, Charlottezweb DELIVERS unlimited fabulous customer service and supporteven when inconvenient *** at Charlottezweb has never failed to solve a problem (99.9% of the time user error) and in a timely manner He goes above and beyond what I pay for to ensure I am not just a satisfied customer but rather a thrilled one I recommend this company unreservedly, and I think the dozen or so websites I host with his company attests to my continued happiness with them as a web host provider

We've been a customer of Charlottezweb for 6+ years and all experiences have been superb The web hosting service is exceptional ~ performance and speed is always great Should there be any problem whatsoever, customer suport and service exceeds all expectations! Charlottezweb has been a true pleasure to do business with and those words are hard to "say" in this day and time

I have used them for years. I have used many others as well, throughout - from the large national companies, to the small enterprise units.
Charlattezweb and [redacted] are by far the best and most trusted.

I've been a customer for several years. The customer service has been top notch as has the web service they provide. I had an issue today (caused by myself) and emailed Charlottezweb for support. I received a response and the problem was fixed in less than a half hour. This was on a Sunday no less. Can't ask for better than that.

I have used this company for several years and am still amazed at the quality of the customer service. None of my websites have ever "gone down," and the owner has responded almost immediately to all of my web-related questions, even when they weren't his responsibility. My account information and control boards are easily accessible. I frequently recommend this business to anyone looking for a reliable server.

After 9 years of consistently superior customer service and excellent web hosting service, I felt it appropriate to share my experience with CharlotteZweb, http://www.CharlotteZweb.com

This outstanding business model is built on clear communication, personal & professional integrity, dependability, and reliability. From my experience over 15 years of web hosting among 4 companies, my 9+ years of doing business with CharlotteZweb has been a genuine pleasure. Their high business standards are rare indeed in today's Internet hosting market.

Thanks CharlotteZweb for all these years of exceptional service.

If I have ever had any issues or questions I've received prompt replies, [redacted] has always been very helpful and patient. The price are more than fair and the services is top notch. It's nice being able to talk to someone who obviously cares!

Charlottezweb was recommended to me by a friend. Now I know why.
Jason in tech support was awesome. He was IMMEDIATELY available and INCREDIBLY helpful. As a blogger, "upgrading" to website owner, I had issues. He managed to troubleshoot some pretty sticky Blogger to WordPress blog post issues and was VERY patient over the course of hours and multiple support "tickets." He was tireless in finding a fix for the issues this novice experienced. I can't speak highly enough of his courteous, competent service. Above and beyond.

I can't say enough good things about Charlottezweb. I have hosted several sports forums and a couple others with [redacted] for many years.

He has gone out of his way to take care of all my issues and has helped me with technical aspects of my sites when others would laugh at you.

Just a top notch well run organization.

Revdex.com:At this time, I have not been contacted by Westside Family Medicine regarding complaint ID [redacted].Sincerely,[redacted]

Review: West Side Family Medical, has put my girlfriend through an ordeal. They have committed some of the worst practices, a clinic could possibly commit.

1. They have been obstructive when trying to pay the fair amount agreed by the billing manager

2. They have been extremely difficult to contact to resolve issues, there is no way to contact the billing department

3. They lied to my girlfriend about her insurance coverage, they took advance of her [redacted] origin and lack of knowledge of the American medical system

--

[redacted]Desired Settlement: The amount owed ($500) forgiven, considering the circumstances.

Consumer

Response:

At this time, I have not been contacted by Westside Family Medicine regarding complaint ID [redacted].Sincerely,[redacted]

Review: I lived in New York and used to go to this place for annual/health check ups. They have billed me for their own mistake and even though I have convinced the person answering the phone at least 3 times in one year they have failed to correct their billing errors. Now it seems they are reporting the bills to collection agency which is outrageous. Except for a $15 charge from 2011, I have told them how every other item on the bill is in error, the person on phone gets convinced, promises to fix it and then after few months I see the same bill.

I really like the doctor(one of the best) but all other auxillary services are really not upto the mark. I am being charged for repeated blood work - to begin with the repeat blood work was required because first time they took the blood, they forgot to label it properly, and then they called me and asked me to come again for blood work. Mistakes do happen, I do understand that and that's why I did not make a big issue out of it, but how is it fare to keep harassing a customer with a bill for that ?

Another item is $15 from 2011, seriously ? First of all I think I pay my bills all in time. I am willing to send my complete credit history for anyone to take a look. Secondly, why did the billing dept wake up after 3 years. Is it indicative of some issue with the billing system and not customers fault ?

Another item on the bill is because, I cxled my yearly health check up after reaching the clinic, as the doctor with whom I had a confirmed appointment was not available. They agreed its a mistake to charge me but they keep showing that charge on my bill.

This kind of system where I don't have any proof of what the representatives picking up the phone is really a huge wastage of everyone's time and also opens up the system for harassments of customer like me.

May I please request the "West Side Family Medicine to drop all these inaccurate charges on my bill".Desired Settlement: Please drop these repetitive bills and stop contacting. I have stopped going to this place because of this reason. I don't want to hear from you guys anymore. Really sorry that I will not be seeing that doctor ever unless he changes the practice group that has such loose billing system.

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Description: HEALTH MAINTENANCE ORGANIZATIONS

Address: 315 West 70th Street, New York, New York, United States, 10023

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