I am writing in response to the recent complaint that was filed against my business, She Spies Private Eye, Incby *** ***. By way of background, I think it is important to set the factual record straight so
that everyone understands where things stand. Ms*** hired She Spies Private Eye, Incfor the sole purpose of running a license plate to determine the owner of the vehicle. My firm charges $for this service. Upon providing the information to Ms***, she denied knowing that individual, and began a rather lengthy conversation with one of the investigators that works for the company. At no time, either before, during or after, was any promise made by any individual from She Spies Private Eye, Incto Ms*** that the police would investigate. Rather, Ms*** was advised that she could provide the information to police if she so desired. Further, during a conversation between Ms*** and one of my investigators, Ms*** made several statements which raised various red flags. Based upon those statements, it was determined that further services would not be provided. The only fee charged to Ms*** was the $for the license plate service which was provided. Per Ms***’s instructions, the credit card number that was used for the transaction was shre**ed, along with several other documents that day, so returning the shre**ed paperwork is not practicable. We do shred all sensitive information, including credit card information, on a routine basis, and properly dispose of the shre**ed paperwork to ensure client anonymity and comply with the requisite laws concerning the safe handling of credit card information. Given the red flags that Ms***’s conversations and electronic communications raised, including the tone of her emails both before and after we refused to provide a**itional services, it is not feasible for my company to provide her any a**itional services. Furthermore, the fact that Ms*** was only charged for the service that was provided, does not comport with Ms***’s characterization of the business relationship. For Ms*** to refer to She Spies Private Eye, Incas “thieves” when the service was provided at the cost quoted is inappropriate, and given her complaint could provide grounds for a civil case based upon the tarnishing of She Spies Private Eye, Inc.’s reputation. (THIS IS FROM MY ATTORNEY) Should the Revdex.com decide that Ms***’s unfounded complaint deserves additional attention, I highly suggest that you ask Ms*** for the emails that she sent to She Spies Private Eye, Inc., emails that I do not feel comfortable disclosing without her permission. I think that after reading the emails, you will realize that Ms***’s complaint is not based upon any facts
I am writing in response to the recent complaint that was filed against my business, She Spies Private Eye, Incby *** ***. By way of background, I think it is important to set the factual record straight so
that everyone understands where things stand. Ms*** hired She Spies Private Eye, Incfor the sole purpose of running a license plate to determine the owner of the vehicle. My firm charges $for this service. Upon providing the information to Ms***, she denied knowing that individual, and began a rather lengthy conversation with one of the investigators that works for the company. At no time, either before, during or after, was any promise made by any individual from She Spies Private Eye, Incto Ms*** that the police would investigate. Rather, Ms*** was advised that she could provide the information to police if she so desired. Further, during a conversation between Ms*** and one of my investigators, Ms*** made several statements which raised various red flags. Based upon those statements, it was determined that further services would not be provided. The only fee charged to Ms*** was the $for the license plate service which was provided. Per Ms***’s instructions, the credit card number that was used for the transaction was shre**ed, along with several other documents that day, so returning the shre**ed paperwork is not practicable. We do shred all sensitive information, including credit card information, on a routine basis, and properly dispose of the shre**ed paperwork to ensure client anonymity and comply with the requisite laws concerning the safe handling of credit card information. Given the red flags that Ms***’s conversations and electronic communications raised, including the tone of her emails both before and after we refused to provide a**itional services, it is not feasible for my company to provide her any a**itional services. Furthermore, the fact that Ms*** was only charged for the service that was provided, does not comport with Ms***’s characterization of the business relationship. For Ms*** to refer to She Spies Private Eye, Incas “thieves” when the service was provided at the cost quoted is inappropriate, and given her complaint could provide grounds for a civil case based upon the tarnishing of She Spies Private Eye, Inc.’s reputation. (THIS IS FROM MY ATTORNEY) Should the Revdex.com decide that Ms***’s unfounded complaint deserves additional attention, I highly suggest that you ask Ms*** for the emails that she sent to She Spies Private Eye, Inc., emails that I do not feel comfortable disclosing without her permission. I think that after reading the emails, you will realize that Ms***’s complaint is not based upon any facts