Whitney National Bank of New Orleans

Review: In Fall of 2015, I received by mail an offer to open an account at Whitney Bank, 2421 St Claude Ave. The oversized postcard indicated that recipients who opened a new checking account and used the debit (card associated with this new account) five times before the end of the year, would be given a Visa gift card in the amount of $200. I opened a new account, and used the debit card the required times. In late January, I received a gift card from Whitney in the amount of $150, not the promised $200. I took the original offer to my Whitney Branch on St Claude avenue as was told there was nothing they could do about it, even though I showed them the very offer their bank had sent me (they photocopied it).

I think it's wrong that a banking institution such as this, does not honor it's own offer.

The postcard offer: wb.whitneybank.com/go200Desired Settlement: I would like Whitney Bank to issue me the additional $50 it promised in it's offer, as I have fulfilled my obligations of the offer, I would like them to do the same.

Consumer

Response:

At this time, my complaint, ID 11153909 regarding Whitney National Bank of New Orleans has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,