Wholesale Auto Group

Review: I PURCHASED A USED TRUCK FROM WHOLESALE AUTO GROUP IN KENNER, LA ON JULY 30 2013 AND AFTER 52 DAYS SINCE THE TRANSACTION WAS SIGNED THE DEALER DANNY ALONZO JR/SR CALLED ME TO INFORM ME THAT DURING THE TRANSACTION HIS SALESMAN "[redacted]" MADE A COSTLY MISTAKE ON THE VEHICLE SALES TAX FOR THE VEHICLE I PURCHASED FROM THEM AND I NEEDED TO COME IN WITH AN ADDITIONAL $1500.00 IN ORDER TO REGISTER THE VEHICLE. [redacted] FURTHER EXPLAINED THAT I WAS INITIALLY GIVEN A TAX CREDIT FOR MY TRADE IN THAT I WAS NOT ENTITLED TO BECAUSE THE CAR I TRADED IN WAS NEVER REGISTERED IN THE STATE OF LOUISIANA. IT WAS EVIDENT AT THE TIME OF THIS TRANSACTION THAT THE VEHICLE I TRADED IN WAS REGISTERED, TITLED, AND FINANCED IN THE STATE OF VIRGINIA. ALL INFORMATION PERTINENT TO THIS VEHICLE HAD TO BE FURNISHED AT THE TIME OF TRADE-IN AND IT WAS HENCE A DEALERSHIP WHO SELLS CARS SHOULD KNOW THE STATE SALES TAX LAWS OR HAVE ACCESS TO THE INFORMATION WHEN THERE IS ANY AMBIGUITY. AFTER CONSULTING WITH THE BANK LOAN MANAGER [redacted] OF JEFFERSON FINANCIAL CREDIT UNION LOCATED IN METAIRIE, LA WHO APPROVED THIS LOAN SHE INFORMED ME THAT THIS WAS A PROBLEM BETWEEN THER DEALER AND I. I WAS TRULLY STUNNED AFTER LEARNING THIS ESPECIALLY THAT THE LIEN HOLDER HAD NO INTEREST IN MEDIATING THIS ERROR. CURRENTLY THE DEALER RETAINS THE TITLE AND ALL APPLICABLE DOCUMENTS FOR REGISTERING THE VEHICLE AND MY TEMPORARY REGISTRATION EXPIRES ON SEPTEMBER 30, 2013. IT IS TOTALLY USELESS FOR ME TO CONTINUE TO DEAL DIRECTLY WITH THE DEALER AS THE TENSION WILL LIKELY BE CONFRONTATIONAL SINCE THE DEALER FEELS AS HE STATED TO ME ON THE PHONE "I'VE BEEN PAID FOR THE SALE AND IF YOU DON'T PAY THE SALES TAX I DON'T CARE THAT'S YOUR PROBLEM" WHICH ABRUPTLY ENDED OUR CALL. THIS DEALERSHIP PRACTICE EXTREMELY SHOTTY PRACTICES AND IF I WOULD HAVE DONE A LITTLE RESEARCH I WOULD NOT HAVE DONE BUSINESS WITH THEM.Desired Settlement: I WOULD LIKE TO HAVE THE DEALERSHIP REQUIRED TO POSSESS THE STATE REGULATORY GUIDANCE ON LOUISIANA VEHICLE SALES TAX SPECIFICALLY WHEN IT APPLIES TO VEHICLES PURCHASED, REGISTERED AND TITLED IN ANOTHER STATE AND PRESENTED FOR TRADE-IN IN THE STATE OF LOUISIANA.

Business

Response:

I spoke with you earlier regarding Mr. [redacted]. We first gave him tax credit when he traded his Lexus that was registered in VI. When we went to register the truck he bought from us my lady at the DMV said he would not get tax credit. We didn't collect it from him at the time of sale so I informed him it need to be paid and it was not something that Wholesale Auto Group owed. Fast forward a few days and now my lady is saying that he will get tax credit. We have got the title from his trade back from my floorplan company and got it to the dmv to switch it to a La. title and she has his number so he can go finish the process.