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Wiczek's Top Notch Construction

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Reviews Wiczek's Top Notch Construction

Wiczek's Top Notch Construction Reviews (4)

We did do the roof for the complainant in May of 2011. In Fall of 2015 I received a call stating they noticed water coming in the house. I called the homeowner back to set an apt. to come check it out. With their busy schedule it was hard to find a time to come out and meet with them. We came over...

to inspect the roof based on the information we were given by the home owner over the phone as to where the leak was coming from. After inspection we could not see where the water was coming from. I did notice that the window above the area that the homeowner said was leaking, was very old. Due to my many years of experiance, I thought that the window could have been the problem, in addition the leak could have possibly been coming from the siding. I called the homeowner to explain what I found and recommended that they call a window company. The next call I received from the homeowner was that he was told by another construction company that they thought the leak was coming from the roof. At this point it is late fall/winter time. I told him I would send my guys out to take  another look. They meet with the homeowner to show them where the leak was coming from on the inside. They were told by the homeowner that one of small stains on the ceiling may have been there before we did the roof because he had not seem any water coming through that area. I explained again I didn't see anything wrong but to ensure the customer was happy I told him we would come out in the spring to rip out those shingles and replace them with new one's. It was too cold to do that as the shingles would not properly seal. So my guys temporarily caulked the walls and around the old window to try to prevent leakage through the winter. We told the homeowners we would be back in spring to rip out the shingles in the area in question just to ensure that it was not coming from the roof. In the spring 2016 we called the homeowner to let them know we would be there on Saturday. (May 7th or 14th) to do the repair. Letting the homeowner know that the crew had a lot on their schedule that day but it would most likely be around noon. They arrived a little after 2pm. They were there for over 2 hours. They ripped out the shingles above the area in question and reshingles that area, inspecting what was underneath. They did not find evidence that there was a problem. The area in the front of the house with the possibly old water spot on the ceiling was inspected but no evidence of water coming into the house. Assuming the small stain was from before we did the house we did not feel it necessary to tear it off. That area was caulked. The homeowner did state that he wanted pictures. I did take them, however with my crazy schedule forgot to send them to him. A week or two later I received the complaint from the Revdex.com and instantly remember I did not send him the pictures. I sent them to him right away. That part was my mistake. We did what we needed to do to ensure the leak is not coming from the roof. Hopefully the window issue is resolved as well with the caulk we used to seal it. I have called the homeowner, text, sent pictures, and left a voice mail and he is not responding. [redacted]'s Top Notch Construction takes pride in their workmanship. We have gone back to home's well past any given warrantee because I believe that is how you stay in business. I have thousands of satisfied customers. I don't like that the homeowner isn't happy. Our goal is to ensure 100% homeowner satisfaction.

A great company.they did everything they said they would and when they said they would do it. Tear off and new roof installed and clean up in 11 hours. [redacted] is easy to talk to and professional . Crew was great. They protected my landscape and left the yard spotless .I would rate them an A plus.

We just had our roof replaced by Wiczek's Top Notch Construction and are 100% satisfied with all aspects of their service. From the quote stage, to scheduling, installation, and post-install follow up, [redacted] and his crew were professional and courteous. We would definitely recommend them!

"Top Notch" is spot on. Highlights:
-Their estimate was very reasonable and they stuck to it.
-They showed up promptly and at the promised times.
-Keith [redacted] was very responsive--he returned every phone message promptly. He was well-informed and provided plenty of info, samples, etc.
-Roofing crew was tight, fast and good-natured.
-Soffit/fascia crew did fine.
-Gutter guy John [redacted] did an outstanding job.
We set our standards high for the job and Keith worked with us to make sure every detail was completed to our satisfaction. He provided excellent service and is a great project & people manager. Very positive experience.

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Description: Roofing Contractors, Siding Contractors, Soffit & Fascia, Contractors - Gutters, Chimney Builders & Repair, Roofing Contractors (NAICS: 238160)

Address: 4460 S 114th St, Greenfield, Wisconsin, United States, 53228-2531

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