Wild West Living Reviews (4)
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Wild West Living Rating
Address: 725 Valley St, Colorado Springs, Colorado, United States, 80915-3721
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Worst internet purchase experience of my life! These people are down right dishonest! Paid handsomely for ceiling fan and purchased remote ($89) and wall switch ($39) separatelyNeither the switch or remote was sent and they refuse to reimburse me for themThey also charged me $for the 60" fan blades which they don't even makeThey sent 52" blades and would never refund my $ There is no Customer ServiceThey refuse to answer the phone calls and now have stopped answering emails to get this situation resolvedSTAY AWAY from this company and STAY AWAY from [redacted] owned by the same guy, Mark ***
I ordered a chair from Wild West's unfinished furniture affiliate, and through no fault of theirs, Fed-X lost the chair Mark at Wild West went over and above to look into the situation, and when the chair could not be located, he replaced it for me The quality of the chair is better than we expected We are very pleased with the friendly service and quick resolution of what could have been a nightmare
DO NOT BUY FROM THEM!!
This business is dishonest, has unethical business practices, and has the worst customer service I have ever experienced.
I purchased two lamps on 04/09/2016, and when I received them, not only were they defective, they looked absolutely nothing like the advertised photo. They looked like completely different lamps.
I contacted the business about the issue, and they were immediately rude and told me that I am wrong and that they look as pictured. In later emails they later admitted that they never open boxes from manufactures and do not actually know what the items actually look like.
Upon showing pictures of what I received and the damages, the business allowed me to return the items several complaining emails later.
I am disappointed and frustrated at the lack of service and how rude they are. You should have integrity and strive to make situations right with customers, not be rude and dishonest around every corner.
Worst internet purchase experience of my life! These people are down right dishonest!
Paid handsomely for ceiling fan and purchased remote ($89) and wall switch ($39) separately. Neither the switch or remote was sent and they refuse to reimburse me for them. They also charged me $40 for the 60" fan blades which they don't even make. They sent 52" blades and would never refund my $40.
There is no Customer Service. They refuse to answer the phone calls and now have stopped answering emails to get this situation resolved. STAY AWAY from this company and STAY AWAY from [redacted] owned by the same guy, Mark [redacted].