I normally really like the service from this dealership, However with the recent problems with my [redacted] , I had to rely on them (I do not know how a car works per say....) However my car died in rush hour traffic recently (Friday at 4:15pm) in the downtown Ottawa core and when I called their service department to ask a question in a bit of a panic, I was transferred or times to voicemail, then on the 5th time (or so) I received the message that the office was closed -their emergency towing service was nice, but they indicated that the dealership service deptwas open till 8pmit was not - unable to arrange a loaner car on the weekend( [redacted] ) (they did though pick me up on Monday afternoon to take me to [redacted] - however I had to make arrangement with my employer to work from home that day) - unable to take or follow a message asking for a return callconcerning the status of your repair (told them to call my
I normally really like the service from this dealership, However with the recent problems with my [redacted] , I had to rely on them (I do not know how a car works per say....) However my car died in rush hour traffic recently (Friday at 4:15pm) in the downtown Ottawa core and when I called their service department to ask a question in a bit of a panic, I was transferred or times to voicemail, then on the 5th time (or so) I received the message that the office was closed -their emergency towing service was nice, but they indicated that the dealership service deptwas open till 8pmit was not - unable to arrange a loaner car on the weekend( [redacted] ) (they did though pick me up on Monday afternoon to take me to [redacted] - however I had to make arrangement with my employer to work from home that day) - unable to take or follow a message asking for a return callconcerning the status of your repair (told them to call my