I placed my order Sunday 24, while purchasing on Divinity Clergy WearWebsite did not offered any options for Shipping and I did not see anything saying that this shirts were custom madeIt was Monday so I decided to check on status of my order, it had “Awaiting fulfillment” I proceeded to call Divinity Clergy Wear [redacted] no respond I left my name, cell#Tuesday no returned call from Divinity, I emailed Divinity and let them know I had called and wanted to know what was going on with my orderI called again but it took me to voice mail and could not leave message because box fullWednesday, I get email from someone [redacted] name Jordan R [redacted] telling me about shirts not ready because they are custom cut and will take 7-business days and then you will get an email letting you knowAll I want is my money back in business day in my account and to have this company investigated by Revdex.comWould like to see this company shut down and reimburse those who have been victims of such ridiculous people who dare to do such things as this(2) Banded Collar Clergy Shirts for $– Total $USD Shipping $USD Grand Total: $USD
I ordered from their website “Divinityclergywear “I never received my order tried to contact for a refund and I was told that I would receive one in three daysI never received my refund or my order and they have not contacted me back or made it rightI lost $and it makes me angry that people take advantage of people
On Monday, 02-29-2016, I placed an online order for a shirt with Divinity Clergy Wear (order #:***) The shirt, a Two-Tone Faded Stripe Dress Shirt & Tie Set was supposed to be in stock & available for shippingThe next day or so, I logged into their website to check the status of the orderThe status showed "Awaiting Fulfillment"On 03-03-15, days after placing the order, I contacted Divinity Clergy Wear and was informed that the shirt was not availableI then requested a credit to my credit card that they had already charged payment against on02/29/I was told that I would be credited $and that it would take about 3-business days to processOn 03-25-2016, I contacted Divinity Clergy Wear concerning my credit and was told that there was a problem with the previous credit request & it looked as if it hadn't gone throughThe customer service person that I spoke with on this occasion said that she would re-process the credit request and that it should
I am from New ZealandI made an order with DCW on the 8th of November Now its December 28th and I have not heard from DCWI tried ringing them many times and had no responseI got through to customer service and she told me that my order was packed and ready for shipping but I have not paid for shipping costI asked how much will cost me to ship it ti New Zealand and she said she will have to talk with her supperior and let me knowI left her my mobile number and she said she will call me backUp to now I have not received any call from her, I called many more times and had no replyPlease I want my money back or send me my orderIt so frustrating and if this company is a scam can someone do something about it or take this web site down as they are using God's name in vain
I ordered a clergy robe from this website on October 12, 2017, and it said that they ship within 1-daysOne and a half weeks after I ordered it (October 23), I called because it still hadn't arrivedHe assured me that they would send it that day, and it would arrive on Thursday (Oct26)It did not arrive! the following Monday (Oct30), he assured me they would ship it that day, and send me a tracking number, and that it would come on Wednesday (Nov 1)They didn't! I called the next day, Tuesday, and he said he would ship it that day! Then I received an email with a tracking number that did not work! I still have not received it (Today is Wednesday, Nov 1), I called again today, and he said he promises he shipped it yesterday, and he would call me right backHe still has not called me back, and I have called him times since with no answerI am so stressed because I was given the job to order this robe for the church for an ordination on Saturday! It was $of the church's
On March 8, 2016, I placed an order with this company Divinity Clergy Wear, after seeing the advertising on facebook
The order came, everything but the shoesHowever, my complaint is I called them to see if I could exchange a suit I ordered that is a little smaller than I needI called and emailed them on March 14, No responseEmailed again on 3/16/To see if I can get exchanged
I ordered two clergy shirts, one black one purple When I received my order there was one black and one green which they call pool I was not looking in a catalog so I knew nothing about the color pool I have tried at least times to call and left messages My wife has also called and emailed themNeither one of us have received a response According to their return policy you need a code in order to return any item We are still waiting
I ordered a robe and two collar shirts from this company lat year April It's now almost one year later and none of my ordered item received I've called and left message after message, no one replies to your or pick up the phone They are liars and thieves It's a pathetic shame for them to pose as ministerial clergy and treat the clergy this way DON'T WASTE YOUR MONEY AND TIME WITH THIS COMPANY IT'S A FRAUDULENT BUSINESS
I ordered mens suits from Divinty Clergy Wear on March 23rd I have received only suitsof the suits are incorrectFirst I ordered double breastedand button suitsI received double breasted suits I ordered double breasted suitsI received button suits that I never ordered....I have tried to get an answer from the company about the other suits...The only thing we are getting is the run aroundWe were told that compensation will be givingWill refund dollars
I would like to resolve this matter
Thank you
On June 20th after 5pm I ordered a clergy robe from this company, the next morning I did not receive email confirmation so I called to verify they received my order only to find out they did not have the robe I wanted even though they website stated it was available The lady I spoke with stated her name was Tasia We spoke on June 21, @ 10:55am, she told me the robe I wanted was not available and that she would cancel the order and process a refund She stated it would take business days for the refund to process I waited the days and called back on June 25th @ 11:am and she stated that she apologized, but her manager had not completed the refund but she would get it taken care of that day On June 26th @ 1:23pm I called again, she answered gave me the same information, still nothing The last time we spoke which was June 27th @ 10:26am she was apologetic and stated she would give the manager a message to call me This issue has not been resolved and I still have t
I have been a customer of Divinity Clergy Wear for some years now I have purchased clerical shirts and suits alike
On 17th Jul 2015, I purchased suits for $on sale, size LongThe sizes were wrongWhen I sought to return them for credit, my request was never processedAfter months, I gave the suits to charity - having not received authorization to return them
On March 2016, I $89.89, size RegularAgain, the size was wrong, and I received authorization to return the suitAfter paying the $postage to return it, I was credited only $
On March, 2016, I paid for another suit (size Long) and paid expedited shipping = ($+ $shipping=$119.89) in order to receive the suit by March
On March, 2016, I received a call from another Divinity customer in Dry Creek, Texas, who had my suit and all of my contact and account informationHe claimed that his inquiries were being similarly ignored
As of this date, March, 2016, my
I ordered a suit February 4, it's March 6, I have not received it yetI left about messages on their voice, and online know one has respondedUntil one February 18, they answered called me by name like they knew of me, we shipped itThen said it takes 5-business daysI said well I ordered on February 4, So I said okayWell I still haven't received it yet and now they will not answer their phone during their business hoursNow I ordered a suit in January it took three weeks to comeNow nothing and I have paid for shipping total for suit and shipping that has came off my card is $
I ordered clergy stole with embroidered crosses in white/black on Jun 2016; funds were removed from my checking account in the amount of $US for the item plus shipping and handlingI have not received my item in 7-business days as orderedI have called over ten times leaving messages on their answering machine, I have sent over emails to them, and have written them a letterI have not received a response from customer service concerning my queries regarding my order
I ordered two clergy shirts from this company They were both sent timely After trying them on, I discovered that one fit fine and the other was about sizes too small Both were labeled with the size I ordered but were obviously NOT the size labeled I immediately contacted the company asking that the one that was too small be replaced with the correct one or that I be credited for the incorrect shirt and allowed to send back After nearly one month I have not heard anything from the company No reply, no email, no phone call, nothing The shirt is still hanging on my closet ready to be returned Their website says "Effective February 17, ALL SALES ARE FINAL - THERE ARE NO REFUNDSYOU MAY EXCHANGE FOR STORE CREDIT ONLYTHANK YOU " and "there is a 20% re-stocking fee and then the remaining balance will available as store credit onlySorry no exceptions" Why should I have to pay for something that isn't my fault? They sent the wrong shirt; they should replace it o
This company is ripping people off They’re sizes for robes are not conventional sizes or up to standard with the clothing industry I had to send the robe back twice that I ordered from them Each time I talked to someone there about my size I wear a men’s size Each time I received a robe about 3-times my size What makes matters worse, they didnt have a size tag on the robe at all When I complain to them they seemIt to care Then if you’re not satisfied with any of their products, you don’t get a refund They only give store credit I’m sending the robe back for the last time and I’ll never do business with Divinity Clergy Wear again Pastor Brown
I placed my order Sunday 24, while purchasing on Divinity Clergy WearWebsite did not offered any options for Shipping and I did not see anything saying that this shirts were custom madeIt was Monday so I decided to check on status of my order, it had “Awaiting fulfillment” I proceeded to call Divinity Clergy Wear *** no respond I left my name, cell#Tuesday no returned call from Divinity, I emailed Divinity and let them know I had called and wanted to know what was going on with my orderI called again but it took me to voice mail and could not leave message because box fullWednesday, I get email from someone *** name Jordan R*** telling me about shirts not ready because they are custom cut and will take 7-business days and then you will get an email letting you knowAll I want is my money back in business day in my account and to have this company investigated by Revdex.comWould like to see this company shut down and reimburse those who have been victims of such ridiculous people who dare to do such things as this(2) Banded Collar Clergy Shirts for $– Total $USD Shipping $USD Grand Total: $USD
I purchased a black suit from Divinity Clergywear.comThe website is deceivingThe quality of the merchandise is of a much lower quality than advertised on their websiteWhen it arrived, I noticed that other than being very wrinkled and in poor condition, it was not black first of allIt was a nebulous shade of off-blackThen the pants are a different shade of off-black to the jacket
Reaching customer service was a nightmareI ended up returning the defective suit at my own expense and now that they have acknowledged receiving it, they are refusing to exchange or issue a refund for the defective merchandise and they are refusing to refund shipping even though they expressly said that they would refund the cost of shipping
As it stands now, they have the defective suit and they have my money
I bought a pack of suits and a shirt and tie set for my husband for a Father's Day present on June 3rd I paid with my credit card I and my husband have bee calling emailing this company many many times they kept having excuses as to why I haven't received my orderOn July th I spoke with a lady named Jordan and she said oh just wait a couple more days everyone has been gone on conferences, so I waited until 7/19/still no suits my husband and I have called and left numerous messages So on 7/19/we call spoke with sounded like the same lady but this time her name was Kayla and we asked for a refund she said ok they would refund my money Today still no refund 7/27/so I back spoke with sounds like the same lady who said they had no record about wanting a refund So I said I want my money refunded today 7/27/and she said ok, but I am tired of getting the run around from these people I think I have bee patient and fair enough I just want my money back
I ordered a suit on May 24th received wrong suit and not on time after paying express shipping
I then return the suit and I was told that I would not be charged for the shipping and the charge was never return to my credit card now it's been three months after calling them times after repeated lies still no suit so I have to call my credit card company to get my money backIt's July 17th
I placed an order with Divinity Clergy Wear on April 9th, Today is May 4th, 2016, and I have not received my merchandise yet I called them several times before they responded after several days The person I spoke with said it takes an average of -days for items to be delivered, and that I would receive my order by the end of the week That was a week ago!!! It has now been a total of days!!! I've submitted two on-line messages with their web site, and have gotten no response I am totally irritated and will be contacting my credit card company for a refund
I placed my order Sunday 24, while purchasing on Divinity Clergy WearWebsite did not offered any options for Shipping and I did not see anything saying that this shirts were custom madeIt was Monday so I decided to check on status of my order, it had “Awaiting fulfillment” I proceeded to call Divinity Clergy Wear [redacted] no respond I left my name, cell#Tuesday no returned call from Divinity, I emailed Divinity and let them know I had called and wanted to know what was going on with my orderI called again but it took me to voice mail and could not leave message because box fullWednesday, I get email from someone [redacted] name Jordan R [redacted] telling me about shirts not ready because they are custom cut and will take 7-business days and then you will get an email letting you knowAll I want is my money back in business day in my account and to have this company investigated by Revdex.comWould like to see this company shut down and reimburse those who have been victims of such ridiculous people who dare to do such things as this(2) Banded Collar Clergy Shirts for $– Total $USD Shipping $USD Grand Total: $USD
I ordered from their website “Divinityclergywear “I never received my order tried to contact for a refund and I was told that I would receive one in three daysI never received my refund or my order and they have not contacted me back or made it rightI lost $and it makes me angry that people take advantage of people
On Monday, 02-29-2016, I placed an online order for a shirt with Divinity Clergy Wear (order #:***) The shirt, a Two-Tone Faded Stripe Dress Shirt & Tie Set was supposed to be in stock & available for shippingThe next day or so, I logged into their website to check the status of the orderThe status showed "Awaiting Fulfillment"On 03-03-15, days after placing the order, I contacted Divinity Clergy Wear and was informed that the shirt was not availableI then requested a credit to my credit card that they had already charged payment against on02/29/I was told that I would be credited $and that it would take about 3-business days to processOn 03-25-2016, I contacted Divinity Clergy Wear concerning my credit and was told that there was a problem with the previous credit request & it looked as if it hadn't gone throughThe customer service person that I spoke with on this occasion said that she would re-process the credit request and that it should
I am from New ZealandI made an order with DCW on the 8th of November Now its December 28th and I have not heard from DCWI tried ringing them many times and had no responseI got through to customer service and she told me that my order was packed and ready for shipping but I have not paid for shipping costI asked how much will cost me to ship it ti New Zealand and she said she will have to talk with her supperior and let me knowI left her my mobile number and she said she will call me backUp to now I have not received any call from her, I called many more times and had no replyPlease I want my money back or send me my orderIt so frustrating and if this company is a scam can someone do something about it or take this web site down as they are using God's name in vain
I ordered a clergy robe from this website on October 12, 2017, and it said that they ship within 1-daysOne and a half weeks after I ordered it (October 23), I called because it still hadn't arrivedHe assured me that they would send it that day, and it would arrive on Thursday (Oct26)It did not arrive! the following Monday (Oct30), he assured me they would ship it that day, and send me a tracking number, and that it would come on Wednesday (Nov 1)They didn't! I called the next day, Tuesday, and he said he would ship it that day! Then I received an email with a tracking number that did not work! I still have not received it (Today is Wednesday, Nov 1), I called again today, and he said he promises he shipped it yesterday, and he would call me right backHe still has not called me back, and I have called him times since with no answerI am so stressed because I was given the job to order this robe for the church for an ordination on Saturday! It was $of the church's
On March 8, 2016, I placed an order with this company Divinity Clergy Wear, after seeing the advertising on facebook
The order came, everything but the shoesHowever, my complaint is I called them to see if I could exchange a suit I ordered that is a little smaller than I needI called and emailed them on March 14, No responseEmailed again on 3/16/To see if I can get exchanged
I ordered two clergy shirts, one black one purple When I received my order there was one black and one green which they call pool I was not looking in a catalog so I knew nothing about the color pool I have tried at least times to call and left messages My wife has also called and emailed themNeither one of us have received a response According to their return policy you need a code in order to return any item We are still waiting
I ordered a robe and two collar shirts from this company lat year April It's now almost one year later and none of my ordered item received I've called and left message after message, no one replies to your or pick up the phone They are liars and thieves It's a pathetic shame for them to pose as ministerial clergy and treat the clergy this way DON'T WASTE YOUR MONEY AND TIME WITH THIS COMPANY IT'S A FRAUDULENT BUSINESS
I ordered mens suits from Divinty Clergy Wear on March 23rd I have received only suitsof the suits are incorrectFirst I ordered double breastedand button suitsI received double breasted suits I ordered double breasted suitsI received button suits that I never ordered....I have tried to get an answer from the company about the other suits...The only thing we are getting is the run aroundWe were told that compensation will be givingWill refund dollars
I would like to resolve this matter
Thank you
On June 20th after 5pm I ordered a clergy robe from this company, the next morning I did not receive email confirmation so I called to verify they received my order only to find out they did not have the robe I wanted even though they website stated it was available The lady I spoke with stated her name was Tasia We spoke on June 21, @ 10:55am, she told me the robe I wanted was not available and that she would cancel the order and process a refund She stated it would take business days for the refund to process I waited the days and called back on June 25th @ 11:am and she stated that she apologized, but her manager had not completed the refund but she would get it taken care of that day On June 26th @ 1:23pm I called again, she answered gave me the same information, still nothing The last time we spoke which was June 27th @ 10:26am she was apologetic and stated she would give the manager a message to call me This issue has not been resolved and I still have t
I have been a customer of Divinity Clergy Wear for some years now I have purchased clerical shirts and suits alike
On 17th Jul 2015, I purchased suits for $on sale, size LongThe sizes were wrongWhen I sought to return them for credit, my request was never processedAfter months, I gave the suits to charity - having not received authorization to return them
On March 2016, I $89.89, size RegularAgain, the size was wrong, and I received authorization to return the suitAfter paying the $postage to return it, I was credited only $
On March, 2016, I paid for another suit (size Long) and paid expedited shipping = ($+ $shipping=$119.89) in order to receive the suit by March
On March, 2016, I received a call from another Divinity customer in Dry Creek, Texas, who had my suit and all of my contact and account informationHe claimed that his inquiries were being similarly ignored
As of this date, March, 2016, my
I ordered a suit February 4, it's March 6, I have not received it yetI left about messages on their voice, and online know one has respondedUntil one February 18, they answered called me by name like they knew of me, we shipped itThen said it takes 5-business daysI said well I ordered on February 4, So I said okayWell I still haven't received it yet and now they will not answer their phone during their business hoursNow I ordered a suit in January it took three weeks to comeNow nothing and I have paid for shipping total for suit and shipping that has came off my card is $
I ordered clergy stole with embroidered crosses in white/black on Jun 2016; funds were removed from my checking account in the amount of $US for the item plus shipping and handlingI have not received my item in 7-business days as orderedI have called over ten times leaving messages on their answering machine, I have sent over emails to them, and have written them a letterI have not received a response from customer service concerning my queries regarding my order
I ordered two clergy shirts from this company They were both sent timely After trying them on, I discovered that one fit fine and the other was about sizes too small Both were labeled with the size I ordered but were obviously NOT the size labeled I immediately contacted the company asking that the one that was too small be replaced with the correct one or that I be credited for the incorrect shirt and allowed to send back After nearly one month I have not heard anything from the company No reply, no email, no phone call, nothing The shirt is still hanging on my closet ready to be returned Their website says "Effective February 17, ALL SALES ARE FINAL - THERE ARE NO REFUNDSYOU MAY EXCHANGE FOR STORE CREDIT ONLYTHANK YOU " and "there is a 20% re-stocking fee and then the remaining balance will available as store credit onlySorry no exceptions" Why should I have to pay for something that isn't my fault? They sent the wrong shirt; they should replace it o
This company is ripping people off They’re sizes for robes are not conventional sizes or up to standard with the clothing industry I had to send the robe back twice that I ordered from them Each time I talked to someone there about my size I wear a men’s size Each time I received a robe about 3-times my size What makes matters worse, they didnt have a size tag on the robe at all When I complain to them they seemIt to care Then if you’re not satisfied with any of their products, you don’t get a refund They only give store credit I’m sending the robe back for the last time and I’ll never do business with Divinity Clergy Wear again Pastor Brown
I placed my order Sunday 24, while purchasing on Divinity Clergy WearWebsite did not offered any options for Shipping and I did not see anything saying that this shirts were custom madeIt was Monday so I decided to check on status of my order, it had “Awaiting fulfillment” I proceeded to call Divinity Clergy Wear *** no respond I left my name, cell#Tuesday no returned call from Divinity, I emailed Divinity and let them know I had called and wanted to know what was going on with my orderI called again but it took me to voice mail and could not leave message because box fullWednesday, I get email from someone *** name Jordan R*** telling me about shirts not ready because they are custom cut and will take 7-business days and then you will get an email letting you knowAll I want is my money back in business day in my account and to have this company investigated by Revdex.comWould like to see this company shut down and reimburse those who have been victims of such ridiculous people who dare to do such things as this(2) Banded Collar Clergy Shirts for $– Total $USD Shipping $USD Grand Total: $USD
I purchased a black suit from Divinity Clergywear.comThe website is deceivingThe quality of the merchandise is of a much lower quality than advertised on their websiteWhen it arrived, I noticed that other than being very wrinkled and in poor condition, it was not black first of allIt was a nebulous shade of off-blackThen the pants are a different shade of off-black to the jacket
Reaching customer service was a nightmareI ended up returning the defective suit at my own expense and now that they have acknowledged receiving it, they are refusing to exchange or issue a refund for the defective merchandise and they are refusing to refund shipping even though they expressly said that they would refund the cost of shipping
As it stands now, they have the defective suit and they have my money
I bought a pack of suits and a shirt and tie set for my husband for a Father's Day present on June 3rd I paid with my credit card I and my husband have bee calling emailing this company many many times they kept having excuses as to why I haven't received my orderOn July th I spoke with a lady named Jordan and she said oh just wait a couple more days everyone has been gone on conferences, so I waited until 7/19/still no suits my husband and I have called and left numerous messages So on 7/19/we call spoke with sounded like the same lady but this time her name was Kayla and we asked for a refund she said ok they would refund my money Today still no refund 7/27/so I back spoke with sounds like the same lady who said they had no record about wanting a refund So I said I want my money refunded today 7/27/and she said ok, but I am tired of getting the run around from these people I think I have bee patient and fair enough I just want my money back
I ordered a suit on May 24th received wrong suit and not on time after paying express shipping
I then return the suit and I was told that I would not be charged for the shipping and the charge was never return to my credit card now it's been three months after calling them times after repeated lies still no suit so I have to call my credit card company to get my money backIt's July 17th
I placed an order with Divinity Clergy Wear on April 9th, Today is May 4th, 2016, and I have not received my merchandise yet I called them several times before they responded after several days The person I spoke with said it takes an average of -days for items to be delivered, and that I would receive my order by the end of the week That was a week ago!!! It has now been a total of days!!! I've submitted two on-line messages with their web site, and have gotten no response I am totally irritated and will be contacting my credit card company for a refund