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Wilson Realty Group NC

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Wilson Realty Group NC Reviews (1)

Wilson Realty Group continues to practice harassing email, phone, and mail business practices despite our repeated attempts to cease their activities.We utilized Wilson Realty Group to sell our NC home in January of 2014 and moved to [redacted]. We received numerous forms of correspondence (mainly mail and email) to solicit referrals and maintain a relationship with us. We kindly asked on 2/4/14 to be removed from their distribution list. [redacted] (Wilson Realty Group employee) stated via email on 2/4 that we "have been removed from our system emails." We continued to received emails and mail, and I inquired again on July 3rd as to why marketing messages were still coming to us. [redacted] apologized on 7/3 via email and wrote "you have been removed form system generated emails." We continued to receive phone calls and emails from Wilson Realty Group, and I wrote [redacted] (owner) directly on 9/28 with hopes of ceasing the now harassment. On 9/28 via email, she apologized for the inconvenience and she "will make sure we discontinue all communication with you guys." Now, on 1/26, I received a voicemail directly from [redacted] herself asking for referrals. This is THE most unprofessional marketing exploits I've ever come across, and we simply ask for this harassment to stop. I have records of all our correspondence and I'm happy to share with any applicable party. Desired SettlementWe wish for Wilson Realty Group to STOP CONTACTING US. We will NEVER use their service in the future nor will we ever refer anybody to utilize their service as a result of their harassing business practices.Business Response Contact Name and Title: [redacted], OwnerContact Phone: [redacted]Contact Email: [redacted]We received notice of[redacted] complaint filed with the Revdex.com. Below is our response to Mr. [redacted] complaint.As a real estate company it is our practice to stay in touch with our past clients. Referrals and word of mouth are a large part of our business. It is not our intention to harass those we have worked with; only to pass along industry related information and follow-up with them. We handled the listing and sale of Mr. [redacted] home from November 21, 2013 to January 6, 2014. After the sale of their home, Mr. [redacted] requested removal from our system emails. At that time, all "system generated" emails were stopped. Mr.[redacted] later requested to be completely removed from our system and not contacted again. Mr. and Mrs. [redacted] contact information was removed from their record in our database system, however was mistakenly left in an auto-dialer system used to call our past clients. Since his last request, we have deleted Mr. and Mrs.[redacted] from all of our contact databases so this does not happen again. We take our clients' requests to heart and do not intend to impose any undue stress or aggravation on them. We sincerely apologize for our further contact with Mr. and Mrs.[redacted]. Again, this incident truly was a mistake and we are taking corrective measures to ensure it does not happen again. If there is any additional information we can provide at this time, please do not hesitate to ask.

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Description: Real Estate

Address: 7920 Acc Blvd STE 210, Raleigh, North Carolina, United States, 27617-8744

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