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Window Shop/Kitchenmakers

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Window Shop/Kitchenmakers Reviews (1)

I paid to have windows made and installed at the cost of over a thousand dollars this summer. The windows were made but never installed. I have been going back and forth about the installation Since September but they are not calling me. I was told Ramsy would call, one of the installers, however he has not. window's were to be installed August 26, 2013in my rental property they never came or called that day and myself and the tenants waited all day. The office called another day to say they had set up another day. I could not reach the tenants and left a message on the offices answering machine. They came anyway and left the windows outside behind a shed. When I called about this, I was told the store was closed that day. Apparently the answering machine is not checked when closed.The property expenses are itemized on my tax forms and Cannot claim- not installed and no paperwork or guarantee. No litigation has been started yet.Product_Or_Service: 3 windowsDesired SettlementI would like to see if the Revdex.com could contact this business and resolve the problem. Thank You Business Response Case #236515: [redacted] Ann [redacted]We have made several attempts to install Mrs. [redacted]'s windows without success. On the first occasion she was not at home for whatever reason and the windows was left there for our installer to return for the installation.Subsequently, she set up a second appointment and we sent the installer but Ms. [redacted] called and canceled by leaving a message at our store before we opened for business. Our installer was already on his way so he was unable to install the windows at that time also.Ms. [redacted] determined that it can only be done on a Monday evening when her tenant is home after work at 3:00 p.m. We tried to explain to her that we are unable to do installation at 3:00 p.m. and to work out a more suitable arrangement with her tenant to have access to their apartment.We will be happy to return whenever she is able to work out a suitable arrangement with her tenant for a normal work day and to call to set up the appointment. Our installation time is between 8:30 a.m. through 3:30 p.m. this job will require a 4 hour time slot for us to be in and out, if there are no unseen issues. It is difficult to start installation at 3:00 when the job entails outside work and visibility is limited. It's not a problem asking out installer to work late to satisfy a customer providing the conditions will allow him to complete the installation proper. Regards,KITCHENMAKERS BCCS WINDOOR GROUP LLC[redacted]Final Consumer Response

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Description: Kitchen Remodeling, Windows - Installation & Service

Address: 167 Boston Turnpike, Shrewsbury, Massachusetts, United States, 01545

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kitchnmakers.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Window Shop/Kitchenmakers, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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