Windsor Dental Care

I have asked the Windsor Office Manager to contact Mr [redacted] to directly review the forms he provided, and clarify the miscommunication.Thank you

To Whom It May Concern; Please accept this email and attachments in response to complaint ID #*** filed by *** ***At no time where fees or services added to Mr***’s account other than the day they were rendered. Attached please find a copy of Mr***’s account ledger
confirming the Laser Therapy services were rendered and charged 08/28/Also attached is a copy of the Financial Agreement signed by Mr*** 08/confirming his agreement to the recommended treatment and estimated fees. You may send all future correspondence related to this matter to my attention and to this email address. Regards,Theresa THERESA V***Patient Quality Assurance Manager

Anyways, I talked to them and they said one of the bills was for insurance payments, which was the only thing that made senseTheir billing practices are still very iffy, as are their sales practices, as I was ripped off in generalBut at this point, they did give me the one answer that made sense, even though it took them days and weeks to finally say it was insurance related

I have asked the Windsor Office Manager to contact Mr. [redacted] to directly review the forms he provided, and clarify the miscommunication.Thank you.