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Windsor Moving Company, Inc.

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Reviews Windsor Moving Company, Inc.

Windsor Moving Company, Inc. Reviews (2)

Windsor Movers showed up 2 hrs. late on the day of our move. It wasn't until I called them that I was told that their truck broke down. I am a senior citizen and moved only 2 miles away. I received an emailed estimate for the move from the owner, [redacted]. On the estimate there was a breakdown for various items - e.g. packing between $260 & $380, # of men, total hours, fuel, etc. On the bottom right of the estimate was the figure $1385 right next to the words in big red letters "TOTAL ESTIMATED COST OF SERVICES". When the move was complete I was told that the move came in under the estimate, but was then charged $1785.! (I actually expected to get a break on the price because they were so late in showing up). When I questioned the price, I was told to call [redacted], who then told me that the "TOTAL ESTIMATED COST OF SERVICES" wasn't really the total cost, as it didn't include packing charges! Talk about a bait and switch! Also I pointed out that a wooden coat rack was broken, and was told that it probably was that way to begin with. In the days that followed I also noticed that a metal coat rack was bent, and saw various dings on furniture that were not there to begin with. Would definitely NOT recommend Windsor Movers to anyone! Janice F.

Windsor Movers showed up 2 hrs. late on the day of our move. It wasn't until I called them that I was told that their truck broke down. I am a senior citizen and moved only 2 miles away. I received an emailed estimate for the move from the owner, [redacted]. On the estimate there was a breakdown for various items - e.g. packing between $260 & $380, # of men, total hours, fuel, etc. On the bottom right of the estimate was the figure $1385 right next to the words in big red letters "TOTAL ESTIMATED COST OF SERVICES". When the move was complete I was told that the move came in under the estimate, but was then charged $1785.! (I actually expected to get a break on the price because they were so late in showing up). When I questioned the price, I was told to call [redacted], who then told me that the "TOTAL ESTIMATED COST OF SERVICES" wasn't really the total cost, as it didn't include packing charges! Talk about a bait and switch! Also I pointed out that a wooden coat rack was broken, and was told that it probably was that way to begin with. In the days that followed I also noticed that a metal coat rack was bent, and saw various dings on furniture that were not there to begin with. Would definitely NOT recommend Windsor Movers to anyone! Janice F.

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