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Wisconsin Auto Title Loans, Inc.

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Reviews Wisconsin Auto Title Loans, Inc.

Wisconsin Auto Title Loans, Inc. Reviews (2)

Review: My complaint against this company is about two employees and a check written to them over 13days ago, and their responses to the situation. One whom goes by the name of [redacted] and the other by the name of [redacted]. Wisconsin auto title loan the two ladies, were contacted 11 days prior to Sunday this past Sunday. That would be the 28th of September 2015. The first contact was by me to [redacted], to ask what would be the 11 day payoff for my title loan. [redacted] gave me the amount of $1,523 and some change and I proceeded to give this information to Universal lenders who was paying the title loan. The second call was made to [redacted] who informed Universal lenders with permission that the amount to be sent to pay off in 11 days would in fact be $1,502 and some change. Universal lenders then had me come in and sign some papers and approving them to pay this amount to the Wisconsin auto title loan. However, I contacted [redacted] on several occasions and her response was the check has not arrived we have been having mail issues and there's nothing that we can do. I still waited the 11 days actually 13 and I've been contacted them again because they had not contacted me Sony and proceeded to say this was not her responsibility, and that the check has not arrived and I had incurred further interest. I do not feel that it is fair that I have to pay further interest for a mail issue they have not me. That is an issue they should take up with post office. [redacted] then said no that this was not her job they would not help with the fees and that this was all on me. I contacted Universal Lenders as well to complain and they stated it is also not their responsiblity that if the Wisconsin Auto title loan place is having mail issues that is their responsibility. I now have two people charging me for one car, both have a lien, and noone here is responsible... there is no way they would not have recieved such check from Milwaukee's north side to south side in more than the 11 days. And if it is a mail issue how is this not their issue not mine? Please help please I have tried everything and nothing no supervisors nothing. I am going to be in a horrible situation if this does not resolve and I am disbaled on disability with a disabled son and 2 daughters to also care for. I nees help and fast. Please. Thank you for your time hope I made this understandable enough. NancyDesired Settlement: I would like you to make a resonable desicion on the fact that from milwaukee to milwaukee mail does not take 11 days so they may owe me a little back from the 1502... the mail issue be their issue and any interest incurred past the date you all decide it should have arrived... again just from one side of town to another... its now 13 days and they claim nothing, no checks returned to Universal Lenders so had they fixed their mail issue we wouldnt be here, but they rather steal basically a single disabled womans money, shame on them... please help please if nothing else that ince Universal Lenders gets them the $1502 or the mailman whoever that thats it I dont owe them a penny n release my title.

Business

Response:

Wisconsin Auto Title Loans, Inc. (the"Company") is in receipt of a letter from your office regarding the above referenced matter. As you are aware, privacy regulations prohibit the Company from disclosing confidentinal consumer information to unauthorized third parties. As such, the Company is unable to confirm or deny whether or not the individual identified in your correspondence is a customer of the Company. In the event that you have a signed authorization from the individual, please forward a copy to the address listed above so that this matter can be discussed in greater detail.Notwithstanding the foregoing, please note that the Company values any opportunity to address consumer dissatisfaction. To the extent that the individual identified in your correspondence is a customer of the Company, this matter will be forwarded to a local Company representative for review. If appropriate, contact will be made with the individual to discuss any issues identified in your letter.Thank you for your assistance in bringing this matter to our attention. The Company invests heavily in maintaining consumer relations and considers consumer satisfaction a high priority.Sincerely,Wisconsin Auto Title Loans

Consumer

Response:

Review: they do not use the proper interest rate when billing or when payments are payed.

I have been paying my loan on time since March in the amount of $213.00 with the agreement that after every payment the interest will go down. My payment has not gone down as of today Aug 12,14 I am still paying $213.00 so I am filling this complaint against Wisconsin Auto Title Loans,Inc.

address. [redacted] phone.[redacted].in hope that someone can help me with this problem. [redacted]Desired Settlement: what I payed over on the interest rate.

Business

Response:

Wisconsin Auto Title Loans, Inc. (the "Company") is in receipt of a letter from your office regarding the a.bove-referenced matter. As you are aware, privacy regulations prohibit the Company from

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Address: 2825 S 108th St, Milwaukee, Wisconsin, United States, 53227-3223

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