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WJC Computer and Television Repair

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Reviews WJC Computer and Television Repair

WJC Computer and Television Repair Reviews (6)

Revdex.com spoke with***They do not have checks and per policy they do not mail out cashthe store manager is not in today and will mostly not be in the rest of the weekIf the customer can just come in and ask to speak with [redacted] she can get the refund ready if he would like to call the store and let her know when she is ready she can have it ready for him when he gets there

Revdex.com called and spoke with the [redacted] and [redacted] in regards to these issues. When the item first came in the customer did not provide a game. The tech could only play it with a movie and found no issue of overheating. The...

customer picked the item up but let the business know later that the issue was still going on; he was asked to bring a controller and a game this time. The business had to catch up on other work and other customers before looking at this issue again. The customer did not want to wait and took the unit back he did not ask about a refund. The business has a 100% satisfactory guarantee. The customer is more than welcome to bring the item back for service or to receive a refund.

I will accept the offer but ; only If they will allow someone else to pick the money up for me. I still prefer to not set foot back in that business. Thank you.  Regards , [redacted]

Revdex.com spoke with[redacted]. They do not have checks and per policy they do not mail out cash. the store manager is not in today and will mostly not be in the rest of the week. If the customer can just come in and ask to speak with [redacted] she can get the refund ready if he would like to call the store and let her know when she is ready she can have it ready for him when he gets there.

Revdex.com:
 I refuse to return to the business ever again ; If they want to refund the money , I will accept , they have my address to mail a payment. Otherwise , I refuse to communicate with the business anymore .

Review: I took my [redacted] 3 to this shop to be fixed and dropped it off around Aug 15, 2014, Waited weeks to finally get fixed. Picked up on Aug 28, 2014 and paid 45 dollars for labor when picked up. I didn't hook game up till about a week later and played the game system for about an hour and half when game system over heated and shut down just as it was doing before it was supposedly repaired. The next day I returned the system back to the shop and advised it was still overheating and shutting down. This was a Wednesday when I dropped off system with a female clerk. She said she would give it to them to try to fix again. I returned on Friday to check on system and male subject advised he needed a game to play on the system to get it to over heat before he can fix it. I returned on Saturday and dropped of a game so he could play the system to get it to over heat. I waited and returned a week later on Sept. 26, 2014 and was told he has been really busy and doesn't have time to play the system and he was gone and wasn't going to be back in till Monday. At this time ; I requested my system be returned , and all they would tell me is sorry but he has been busy rebuilding computer towers. I didn't want to try and start an argument so I left.Desired Settlement: Since they didn't fix it; and apparently don't have time to play system to find problem, I believe the money should be refunded. $45.00

Business

Response:

Revdex.com called and spoke with the [redacted] and [redacted] in regards to these issues. When the item first came in the customer did not provide a game. The tech could only play it with a movie and found no issue of overheating. The customer picked the item up but let the business know later that the issue was still going on; he was asked to bring a controller and a game this time. The business had to catch up on other work and other customers before looking at this issue again. The customer did not want to wait and took the unit back he did not ask about a refund. The business has a 100% satisfactory guarantee. The customer is more than welcome to bring the item back for service or to receive a refund.

Consumer

Response:

I refuse to return to the business ever again ; If they want to refund the money , I will accept , they have my address to mail a payment. Otherwise , I refuse to communicate with the business anymore .

Business

Response:

Revdex.com spoke with[redacted]. They do not have checks and per policy they do not mail out cash. the store manager is not in today and will mostly not be in the rest of the week. If the customer can just come in and ask to speak with [redacted] she can get the refund ready if he would like to call the store and let her know when she is ready she can have it ready for him when he gets there.

Consumer

Response:

I will accept the offer but ; only If they will allow someone else to pick the money up for me. I still prefer to not set foot back in that business. Thank you. Regards , [redacted]

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Description: Computer Printers Sales & Service, Home Electronics, Appliances - Major - Dealers, Audio-Visual Equipment - Dealers, Television & Radio - Dealers, Television & Radio - Service & Repair, Household Appliance Stores (NAICS: 443141)

Address: 110 E Washington St, Ste B, Orange, Virginia, United States, 22960-1302

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Web:

www.wjccomputerandtvrepair.com

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Shady, yet now dead: once upon a time this website was reported to be associated with WJC Computer and Television Repair, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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