Wolanski Construction

Revdex.com: I have reviewed the response made by the construction company, and find several allegations and statements that can be confirmed through documented e-mails.? It appears that we? will address this in court, and our lawyer will provide the documents.? This response has been? forwarded to our legal team.? Thank you ? Regards, [redacted]

RE: Complaint ID [redacted] Dear [redacted] :This letter is in response to the complaint filed against Woianski Construction.The original contract price to build the home was in the amount of $281,The homeowner's were not financially approved for this amount so the contract was updated, items were removed, and a new contract was signed in the amount of $272,(for the home only.) For your reference, I've attached a copy of the contract (attachment #1) signed by all parties to be referenced throughout.Specific responses to the customer complaint are as follows:Well- The homeowner's did not own the land prior to the loan closing as the loan for the land was in addition to the $272,and the funds would be disbursed at time of closingTherefore, the contractor did not have the right to the propertyAs a result, an allowance was put into the contract for the well in the amount of $10,000, which in most cases more than covers the cost The homeowner's chose the well drilling company (their friend) and had the well and equipment of their choice installedPlease see the attached invoice (attachment #2) in the amount of $20,This invoice has a "bill to" of the homeownerThe homeowner became unhappy at this point due to the fact that the overage in the amount of $10,would need to be pulled from their contingency fundsRather, they assumed the contractor would just pay this in exchange for "self-help." Please see the email dated 8/23/(attachment #6) in regards to the well where the bank states "I believe the reason the contractor might have told you about the costs and that they need to be kept at a certain limit was because of the amount of your loan that you qualified forIf he had stated that it would work out in the end, yes because you have a good contingency built into the loan.""Self-help" and "Free Labor"- Please see the attached addendum (attachment #3) that was signed by all parties, disapproving any self-help throughout the duration of the constructionPer the complaint, the homeowner's father was present on the property during the constructionIt was stated he was "present and working Monday thru Friday from 8:am to 4:pm when the rest of the crew was present."The contractor and subcontractors do not work a standard 8am- 4pm scheduleAlso, the homeowner's father was occasionally present on the property during construction, but typically set on a bucket while visiting with contractors and subcontractorsHe was never asked in any way to be present at the residenceThe contractor never stated "that the homeowners needed to stop work." Please refer to? the email dated 8/21/(attachment #4) where they bank addressed the issueThe email from the bank clearly states "after looking over the contracts and addendums signed, I noticed that the Contract Addendum specifically states that there is no self-help allowed in the contract, so you cannot get reimbursed in any way for any work that you are performing." Also dated 8/21/and attached (attachment #5) is a copy of the bank email stating "this is a big no with VA loansWe do not want to run into an issue of the loan not being able to get insured."Itemized Invoices- Please refer to the attached email from the bank dated 8/21/(attachment #4) Where the bank clearly states "we do not require or want to see any subcontractor invoices." On two separate occasions, to appease the homeowner who was refusing to sign the draws from the bank, the contractor provided invoices to the homeowner.Septic Invoimentioned the homeowner did not own the property prior to the loan closing and in no way did the contractor have rights to test the propertyTherefore, and allowance of $8,was built into the contract and signed by ail partiesPlease refer back to attachment #aforementionedThe subcontractor sent the final septic system installation invoice to the contractor in the amount of $8,and the contractor then requested a change order to be completed due to the $overageThe homeowner mentioned in her email dated 10/16/"please submit a cost breakdown invoice with company letterhead that completed the work according to inspectionThis invoice is unacceptable." As a result, she reached out the subcontractor directlyPlease see the attached email and invoice from the subcontractor (attachment #7) dated 10/17/which states "This is the invoice we sent to the contractorHe has not falsified this invoice as you saidWe typically do not give the homeowner a breakdown of the job as we are hired as a subcontractor." The email also states "No one stands around idle on our jobs and the costs involved are legitimateAccusing the contractor and then us, in turn, of being untruthful is just wrong." On numerous occasions, the homeowner harassed the subcontractors on the job requesting confidential financial information about the builder and requested information she was not entitled toThe subcontractors were very offended by this nature.Cheaper Items being installed- Please see the attached Description of Materials signed by all parties (attachments) which is a requirement ofVA loansThe homeowner repeatedly wanted to deviate from the proposed items with upgraded materials of choiceHowever, they didn't feel it was necessary to sign a change order and pay additional costs for said upgradesPlease see the attached email dated 08/30/(attachment #9) where the homeowner states "Previously you were going to make the wood beams, wrap, and postsHowever, we wanted something authentic so we decided to purchase it outrightWhat I am proposing is that this might be an opportunity to rectify some of the issues and retain respectPlease let me know what your thoughts are; and how we should proceed with the installation." Per the said email, the contractor agreed to install their purchased material in the same locations that were originally proposed with pineAll extra beam installations would need to be done after the home was owner occupiedThe homeowner felt this was unfair and that extra beams should be hung, per their request, as noted via the attached email, with no additional labor charges from the contractorThe contractor indicated on numerous instances that they were not willing to do extras free of charge.Countertops- Granite countertops were dearly listed on the Description of Materials, as required for all VA loans, and was signed by all parties prior to the loan closingThe homeowner chose to install concrete countertops from their material allowanceHowever, the individual who the homeowner had requested only wanted to do the work if it was a "cash job." The contractor would not warranty this workAs a result, the countertops were installed by the individual the homeowner paid directlyThe concrete countertops are cracked, have scratches (which are not character) and are not installed straightAs a result, the homeowner tried to accuse the contractor on numerous occasions for the damages.Skylight- During the framing, the homeowner requested the contractor install a skylight that was not originally proposedThe skylight was in the amount of $The homeowner is indicating that the labor cost of $was charged when in fact the correct amount for the labor was $which is more than reasonable for skylight installationShe refused to sign the change order and pay the $to the contractor for the work until the bank intervenedShe once again thought labor should be free.Cancelled Deliveries (Carpet) - Carpet delivery and installation was cancelled, per the request of the homeownerPlease see the attached email (attachment #10) dated 10/17/where the homeowner states "Please cancel the carpet installation." This forced the completion timeline to be pushed by two weeks.Kitchen Ceiling/ Island Light- To be more clear and concise on the issue, the kitchen ceiling drywatf required a patch above the island due to the recessed lighting being installed at a later dateAlthough alt parties signed an addendum agreeing to no self-heip (refer to attachment #3) the homeowner entered the home with their countertop installer to fix flaws throughout the countertopsAs a result, the homeowner sent the attached email dated 11/19/stating "do not for any reason have anything on the countertop at all." As a result, the ceiling flaw was not repaired due to the inability to not have anything on the countertopThe homeowner then said this was taken out of context and the contractor completed the patch of the ceilingPlease see the attached pictures indicating the ceiling work.The said "island light" is not in fact a light but a beamPlease see the attached pictures for your referenceAddressed prior in the attached email dated 8/30/17, the contractor mentioned he would not hang any additional beams in the home, as they were not originally proposedThe contractor stated he cannot be responsible for jeopardizing the structural integrity of the home by hanging a heavy beam from the above floor systemAlso, the beam is located directly above the said island that the contractor was instructed not to touch, as state above.Hardwood Floor-The homeowner’s wanted to install a flooring that was not originally proposedThe contractor paid the remainder from their allowance towards the said flooring materialThe flooring required extra labor to finish, which was not originally proposed, and the homeowner's felt this should once again be completed free of chargeThis required the bank to confirm that this would not be completed and was not a requirement of the contractor.Appliances- Please see the attached email (attachment #12) dated 3/22/where the contractor assured the bank "the cost to build the house does not include appliances." This item was a homeowner responsibility as they were not approved for any additional funding.Downspout- The downspout was placed as originally proposed and listed on the Description of MaterialsThe homeowner's had a garage installed after the start of the home build but expected the builder to move the placement of the downspout, free of charge,Kitchen Island Receptacles- Are present in the homePlease see the attached pictures.Bathroom Mirrors- Decorative fixtures are not part of the contractThe homeowner was not approved for any higher loan amount.Ceiling Fan- Works perfectly and has been checked multiple times.Shower Door Gasket- Is present and functioning properlyPlease see the attached pictures.Fireplace- Was pressure tested by the subcontractor prior to the bank appraisal.Skylight Sticker- Final cleaning is the homeowner's responsibility.Outlet on chimney- All outlets were installed in the home where the homeowner's originally requested during the walk throughPlease see the attached pictures.Internet Cable- Is presentPlease see the attached pictures.The homeowner’s were present to the home on 11/21/The home was completed on 11/22/before the bank mandated deadline, the bank appraiser agreed to the completion, and all other bank requirements were metThe home was locked by the contractor until the loan was closed and payment was released (which is still outstanding.} Prior, the homeowner's were able to come and go from the home up until this point, providing their feedback as necessaryThe contractor completed their suggestions on all items that were part of the contractAll items that were not included, were refused.The homeowner was relentless with bullying the contractor to complete items that were not part of the contractShe continued to threaten the contractor while throwing her job at [redacted] ***? up as a means to get items that were not agreed upon; meanwhile, she should have been working at her paid position instead of harassing the contractorThe homeowner continued to remind the contractor that if he didn't complete something, it was his "reputation" therefore insinuating that she would take means such as this in retaliationThe contractor had to continually remind the homeowner that they could not provide "free labor" and complete items outside of the scope of the contract.The homeowner's installed cameras throughout the property as a means to "watch" what the contractors were doing throughout the course of the construction, The homeowner also sent numerous emails threatening criminal charges on numerous occasionsThe contractor still managed to complete the home to contract within the mandated schedule while passing all inspections with the state, local municipality, bank, etcThe homeowner continually refused to release the payments to the contractors.Pennsylvania makes it a crime to intercept or record a telephone call or conversation unless ail parties to the conversation consentThroughout the complaint and numerous emails it is mentioned that phone calls were recordedNever in any case did the contractor know of or consent to a recorded callAs a result, all communications went to email and the contractor refused to take calls from the homeownersThe homeowners continued to send text messages and call and the contractor did not respond.On 12/7/the homeowner's broke into the home, installing furnitureThis is a clear indication that the homeowner's have now occupied but are refusing to pay for their homeAll damages done to the property will not fall on the builder as the bank advised the homeowner to not occupy.On 12/9/the homeowner emailed the builder requesting three items to be completed and they would sign off on the homeThe three items were the kitchen ceiling repair, shower door seal, and running internet wires to the homeThe contractor confirmed he would once again check the shower door seal and that the wires being run to the home were in fact a responsibility of the internet providerThe homeowner agreed that they checked with the internet provider, and that this is the caseAlso, the contractor requested the homeowner's to meet him at the residence to discuss exactly what they were unhappy with on the ceilingThe homeowner's refused to be presentPlease see the attached email correspondenceAforementioned, the contractor addressed the ceiling flawPlease refer to the attached pictures.According to the state issued Certificate of Occupancy and bank appraisal that has been completed confirming the home is complete, we are considering this job complete to the contractIn order to avoid legal proceedings, payment is due immediatelyThe contractor has no alternative but to file a legal suit against the homeowner which in turn will also result in bank foreclosure on the home.If you should have any specific questions or concerns, please do not hesitate to contact us directly.Best Regards.? ?

Revdex.com: I have reviewed the response made by the construction company, and find several allegations and statements that can be confirmed through documented e-mailsIt appears that we will address this in court, and our lawyer will provide the documents This response has been forwarded to our legal team Thank you Regards, [redacted]

RE: Complaint ID ***Dear *** *** ***:This letter is in response to the complaint filed against Woianski Construction.The original contract price to build the home was in the amount of $281,The homeowner's were not financially approved for this amount so the contract was updated,
items were removed, and a new contract was signed in the amount of $272,(for the home only.) For your reference, I've attached a copy of the contract (attachment #1) signed by all parties to be referenced throughout.Specific responses to the customer complaint are as follows:Well- The homeowner's did not own the land prior to the loan closing as the loan for the land was in addition to the $272,and the funds would be disbursed at time of closingTherefore, the contractor did not have the right to the propertyAs a result, an allowance was put into the contract for the well in the amount of $10,000, which in most cases more than covers the cost The homeowner's chose the well drilling company (their friend) and had the well and equipment of their choice installedPlease see the attached invoice (attachment #2) in the amount of $20,This invoice has a "bill to" of the homeownerThe homeowner became unhappy at this point due to the fact that the overage in the amount of $10,would need to be pulled from their contingency fundsRather, they assumed the contractor would just pay this in exchange for "self-help." Please see the email dated 8/23/(attachment #6) in regards to the well where the bank states "I believe the reason the contractor might have told you about the costs and that they need to be kept at a certain limit was because of the amount of your loan that you qualified forIf he had stated that it would work out in the end, yes because you have a good contingency built into the loan.""Self-help" and "Free Labor"- Please see the attached addendum (attachment #3) that was signed by all parties, disapproving any self-help throughout the duration of the constructionPer the complaint, the homeowner's father was present on the property during the constructionIt was stated he was "present and working Monday thru Friday from 8:am to 4:pm when the rest of the crew was present."The contractor and subcontractors do not work a standard 8am- 4pm scheduleAlso, the homeowner's father was occasionally present on the property during construction, but typically set on a bucket while visiting with contractors and subcontractorsHe was never asked in any way to be present at the residenceThe contractor never stated "that the homeowners needed to stop work." Please refer to the email dated 8/21/(attachment #4) where they bank addressed the issueThe email from the bank clearly states "after looking over the contracts and addendums signed, I noticed that the Contract Addendum specifically states that there is no self-help allowed in the contract, so you cannot get reimbursed in any way for any work that you are performing." Also dated 8/21/and attached (attachment #5) is a copy of the bank email stating "this is a big no with VA loansWe do not want to run into an issue of the loan not being able to get insured."Itemized Invoices- Please refer to the attached email from the bank dated 8/21/(attachment #4) Where the bank clearly states "we do not require or want to see any subcontractor invoices." On two separate occasions, to appease the homeowner who was refusing to sign the draws from the bank, the contractor provided invoices to the homeowner.Septic Invoimentioned the homeowner did not own the property prior to the loan closing and in no way did the contractor have rights to test the propertyTherefore, and allowance of $8,was built into the contract and signed by ail partiesPlease refer back to attachment #aforementionedThe subcontractor sent the final septic system installation invoice to the contractor in the amount of $8,and the contractor then requested a change order to be completed due to the $overageThe homeowner mentioned in her email dated 10/16/"please submit a cost breakdown invoice with company letterhead that completed the work according to inspectionThis invoice is unacceptable." As a result, she reached out the subcontractor directlyPlease see the attached email and invoice from the subcontractor (attachment #7) dated 10/17/which states "This is the invoice we sent to the contractorHe has not falsified this invoice as you saidWe typically do not give the homeowner a breakdown of the job as we are hired as a subcontractor." The email also states "No one stands around idle on our jobs and the costs involved are legitimateAccusing the contractor and then us, in turn, of being untruthful is just wrong." On numerous occasions, the homeowner harassed the subcontractors on the job requesting confidential financial information about the builder and requested information she was not entitled toThe subcontractors were very offended by this nature.Cheaper Items being installed- Please see the attached Description of Materials signed by all parties (attachments) which is a requirement ofVA loansThe homeowner repeatedly wanted to deviate from the proposed items with upgraded materials of choiceHowever, they didn't feel it was necessary to sign a change order and pay additional costs for said upgradesPlease see the attached email dated 08/30/(attachment #9) where the homeowner states "Previously you were going to make the wood beams, wrap, and postsHowever, we wanted something authentic so we decided to purchase it outrightWhat I am proposing is that this might be an opportunity to rectify some of the issues and retain respectPlease let me know what your thoughts are; and how we should proceed with the installation." Per the said email, the contractor agreed to install their purchased material in the same locations that were originally proposed with pineAll extra beam installations would need to be done after the home was owner occupiedThe homeowner felt this was unfair and that extra beams should be hung, per their request, as noted via the attached email, with no additional labor charges from the contractorThe contractor indicated on numerous instances that they were not willing to do extras free of charge.Countertops- Granite countertops were dearly listed on the Description of Materials, as required for all VA loans, and was signed by all parties prior to the loan closingThe homeowner chose to install concrete countertops from their material allowanceHowever, the individual who the homeowner had requested only wanted to do the work if it was a "cash job." The contractor would not warranty this workAs a result, the countertops were installed by the individual the homeowner paid directlyThe concrete countertops are cracked, have scratches (which are not character) and are not installed straightAs a result, the homeowner tried to accuse the contractor on numerous occasions for the damages.Skylight- During the framing, the homeowner requested the contractor install a skylight that was not originally proposedThe skylight was in the amount of $The homeowner is indicating that the labor cost of $was charged when in fact the correct amount for the labor was $which is more than reasonable for skylight installationShe refused to sign the change order and pay the $to the contractor for the work until the bank intervenedShe once again thought labor should be free.Cancelled Deliveries (Carpet) - Carpet delivery and installation was cancelled, per the request of the homeownerPlease see the attached email (attachment #10) dated 10/17/where the homeowner states "Please cancel the carpet installation." This forced the completion timeline to be pushed by two weeks.Kitchen Ceiling/ Island Light- To be more clear and concise on the issue, the kitchen ceiling drywatf required a patch above the island due to the recessed lighting being installed at a later dateAlthough alt parties signed an addendum agreeing to no self-heip (refer to attachment #3) the homeowner entered the home with their countertop installer to fix flaws throughout the countertopsAs a result, the homeowner sent the attached email dated 11/19/stating "do not for any reason have anything on the countertop at all." As a result, the ceiling flaw was not repaired due to the inability to not have anything on the countertopThe homeowner then said this was taken out of context and the contractor completed the patch of the ceilingPlease see the attached pictures indicating the ceiling work.The said "island light" is not in fact a light but a beamPlease see the attached pictures for your referenceAddressed prior in the attached email dated 8/30/17, the contractor mentioned he would not hang any additional beams in the home, as they were not originally proposedThe contractor stated he cannot be responsible for jeopardizing the structural integrity of the home by hanging a heavy beam from the above floor systemAlso, the beam is located directly above the said island that the contractor was instructed not to touch, as state above.Hardwood Floor-The homeowner’s wanted to install a flooring that was not originally proposedThe contractor paid the remainder from their allowance towards the said flooring materialThe flooring required extra labor to finish, which was not originally proposed, and the homeowner's felt this should once again be completed free of chargeThis required the bank to confirm that this would not be completed and was not a requirement of the contractor.Appliances- Please see the attached email (attachment #12) dated 3/22/where the contractor assured the bank "the cost to build the house does not include appliances." This item was a homeowner responsibility as they were not approved for any additional funding.Downspout- The downspout was placed as originally proposed and listed on the Description of MaterialsThe homeowner's had a garage installed after the start of the home build but expected the builder to move the placement of the downspout, free of charge,Kitchen Island Receptacles- Are present in the homePlease see the attached pictures.Bathroom Mirrors- Decorative fixtures are not part of the contractThe homeowner was not approved for any higher loan amount.Ceiling Fan- Works perfectly and has been checked multiple times.Shower Door Gasket- Is present and functioning properlyPlease see the attached pictures.Fireplace- Was pressure tested by the subcontractor prior to the bank appraisal.Skylight Sticker- Final cleaning is the homeowner's responsibility.Outlet on chimney- All outlets were installed in the home where the homeowner's originally requested during the walk throughPlease see the attached pictures.Internet Cable- Is presentPlease see the attached pictures.The homeowner’s were present to the home on 11/21/The home was completed on 11/22/before the bank mandated deadline, the bank appraiser agreed to the completion, and all other bank requirements were metThe home was locked by the contractor until the loan was closed and payment was released (which is still outstanding.} Prior, the homeowner's were able to come and go from the home up until this point, providing their feedback as necessaryThe contractor completed their suggestions on all items that were part of the contractAll items that were not included, were refused.The homeowner was relentless with bullying the contractor to complete items that were not part of the contractShe continued to threaten the contractor while throwing her job at *** *** up as a means to get items that were not agreed upon; meanwhile, she should have been working at her paid position instead of harassing the contractorThe homeowner continued to remind the contractor that if he didn't complete something, it was his "reputation" therefore insinuating that she would take means such as this in retaliationThe contractor had to continually remind the homeowner that they could not provide "free labor" and complete items outside of the scope of the contract.The homeowner's installed cameras throughout the property as a means to "watch" what the contractors were doing throughout the course of the construction, The homeowner also sent numerous emails threatening criminal charges on numerous occasionsThe contractor still managed to complete the home to contract within the mandated schedule while passing all inspections with the state, local municipality, bank, etcThe homeowner continually refused to release the payments to the contractors.Pennsylvania makes it a crime to intercept or record a telephone call or conversation unless ail parties to the conversation consentThroughout the complaint and numerous emails it is mentioned that phone calls were recordedNever in any case did the contractor know of or consent to a recorded callAs a result, all communications went to email and the contractor refused to take calls from the homeownersThe homeowners continued to send text messages and call and the contractor did not respond.On 12/7/the homeowner's broke into the home, installing furnitureThis is a clear indication that the homeowner's have now occupied but are refusing to pay for their homeAll damages done to the property will not fall on the builder as the bank advised the homeowner to not occupy.On 12/9/the homeowner emailed the builder requesting three items to be completed and they would sign off on the homeThe three items were the kitchen ceiling repair, shower door seal, and running internet wires to the homeThe contractor confirmed he would once again check the shower door seal and that the wires being run to the home were in fact a responsibility of the internet providerThe homeowner agreed that they checked with the internet provider, and that this is the caseAlso, the contractor requested the homeowner's to meet him at the residence to discuss exactly what they were unhappy with on the ceilingThe homeowner's refused to be presentPlease see the attached email correspondenceAforementioned, the contractor addressed the ceiling flawPlease refer to the attached pictures.According to the state issued Certificate of Occupancy and bank appraisal that has been completed confirming the home is complete, we are considering this job complete to the contractIn order to avoid legal proceedings, payment is due immediatelyThe contractor has no alternative but to file a legal suit against the homeowner which in turn will also result in bank foreclosure on the home.If you should have any specific questions or concerns, please do not hesitate to contact us directly.Best Regards

Revdex.com:
I have reviewed the response made by the construction company, and find several allegations and statements that can be confirmed through documented e-mails. It appears that we will address this in court, and our lawyer will provide the documents. This response has been forwarded to our legal team. Thank you
Regards,
*** ***

RE: Complaint ID ***Dear *** *** ***:This letter is in response to the complaint filed against Woianski Construction.The original contract price to build the home was in the amount of $281,The homeowner's were not financially approved for this amount so the contract was updated,
items were removed, and a new contract was signed in the amount of $272,(for the home only.) For your reference, I've attached a copy of the contract (attachment #1) signed by all parties to be referenced throughout.Specific responses to the customer complaint are as follows:Well- The homeowner's did not own the land prior to the loan closing as the loan for the land was in addition to the $272,and the funds would be disbursed at time of closingTherefore, the contractor did not have the right to the propertyAs a result, an allowance was put into the contract for the well in the amount of $10,000, which in most cases more than covers the cost The homeowner's chose the well drilling company (their friend) and had the well and equipment of their choice installedPlease see the attached invoice (attachment #2) in the amount of $20,This invoice has a "bill to" of the homeownerThe homeowner became unhappy at this point due to the fact that the overage in the amount of $10,would need to be pulled from their contingency fundsRather, they assumed the contractor would just pay this in exchange for "self-help." Please see the email dated 8/23/(attachment #6) in regards to the well where the bank states "I believe the reason the contractor might have told you about the costs and that they need to be kept at a certain limit was because of the amount of your loan that you qualified forIf he had stated that it would work out in the end, yes because you have a good contingency built into the loan.""Self-help" and "Free Labor"- Please see the attached addendum (attachment #3) that was signed by all parties, disapproving any self-help throughout the duration of the constructionPer the complaint, the homeowner's father was present on the property during the constructionIt was stated he was "present and working Monday thru Friday from 8:am to 4:pm when the rest of the crew was present."The contractor and subcontractors do not work a standard 8am- 4pm scheduleAlso, the homeowner's father was occasionally present on the property during construction, but typically set on a bucket while visiting with contractors and subcontractorsHe was never asked in any way to be present at the residenceThe contractor never stated "that the homeowners needed to stop work." Please refer to? the email dated 8/21/(attachment #4) where they bank addressed the issueThe email from the bank clearly states "after looking over the contracts and addendums signed, I noticed that the Contract Addendum specifically states that there is no self-help allowed in the contract, so you cannot get reimbursed in any way for any work that you are performing." Also dated 8/21/and attached (attachment #5) is a copy of the bank email stating "this is a big no with VA loansWe do not want to run into an issue of the loan not being able to get insured."Itemized Invoices- Please refer to the attached email from the bank dated 8/21/(attachment #4) Where the bank clearly states "we do not require or want to see any subcontractor invoices." On two separate occasions, to appease the homeowner who was refusing to sign the draws from the bank, the contractor provided invoices to the homeowner.Septic Invoimentioned the homeowner did not own the property prior to the loan closing and in no way did the contractor have rights to test the propertyTherefore, and allowance of $8,was built into the contract and signed by ail partiesPlease refer back to attachment #aforementionedThe subcontractor sent the final septic system installation invoice to the contractor in the amount of $8,and the contractor then requested a change order to be completed due to the $overageThe homeowner mentioned in her email dated 10/16/"please submit a cost breakdown invoice with company letterhead that completed the work according to inspectionThis invoice is unacceptable." As a result, she reached out the subcontractor directlyPlease see the attached email and invoice from the subcontractor (attachment #7) dated 10/17/which states "This is the invoice we sent to the contractorHe has not falsified this invoice as you saidWe typically do not give the homeowner a breakdown of the job as we are hired as a subcontractor." The email also states "No one stands around idle on our jobs and the costs involved are legitimateAccusing the contractor and then us, in turn, of being untruthful is just wrong." On numerous occasions, the homeowner harassed the subcontractors on the job requesting confidential financial information about the builder and requested information she was not entitled toThe subcontractors were very offended by this nature.Cheaper Items being installed- Please see the attached Description of Materials signed by all parties (attachments) which is a requirement ofVA loansThe homeowner repeatedly wanted to deviate from the proposed items with upgraded materials of choiceHowever, they didn't feel it was necessary to sign a change order and pay additional costs for said upgradesPlease see the attached email dated 08/30/(attachment #9) where the homeowner states "Previously you were going to make the wood beams, wrap, and postsHowever, we wanted something authentic so we decided to purchase it outrightWhat I am proposing is that this might be an opportunity to rectify some of the issues and retain respectPlease let me know what your thoughts are; and how we should proceed with the installation." Per the said email, the contractor agreed to install their purchased material in the same locations that were originally proposed with pineAll extra beam installations would need to be done after the home was owner occupiedThe homeowner felt this was unfair and that extra beams should be hung, per their request, as noted via the attached email, with no additional labor charges from the contractorThe contractor indicated on numerous instances that they were not willing to do extras free of charge.Countertops- Granite countertops were dearly listed on the Description of Materials, as required for all VA loans, and was signed by all parties prior to the loan closingThe homeowner chose to install concrete countertops from their material allowanceHowever, the individual who the homeowner had requested only wanted to do the work if it was a "cash job." The contractor would not warranty this workAs a result, the countertops were installed by the individual the homeowner paid directlyThe concrete countertops are cracked, have scratches (which are not character) and are not installed straightAs a result, the homeowner tried to accuse the contractor on numerous occasions for the damages.Skylight- During the framing, the homeowner requested the contractor install a skylight that was not originally proposedThe skylight was in the amount of $The homeowner is indicating that the labor cost of $was charged when in fact the correct amount for the labor was $which is more than reasonable for skylight installationShe refused to sign the change order and pay the $to the contractor for the work until the bank intervenedShe once again thought labor should be free.Cancelled Deliveries (Carpet) - Carpet delivery and installation was cancelled, per the request of the homeownerPlease see the attached email (attachment #10) dated 10/17/where the homeowner states "Please cancel the carpet installation." This forced the completion timeline to be pushed by two weeks.Kitchen Ceiling/ Island Light- To be more clear and concise on the issue, the kitchen ceiling drywatf required a patch above the island due to the recessed lighting being installed at a later dateAlthough alt parties signed an addendum agreeing to no self-heip (refer to attachment #3) the homeowner entered the home with their countertop installer to fix flaws throughout the countertopsAs a result, the homeowner sent the attached email dated 11/19/stating "do not for any reason have anything on the countertop at all." As a result, the ceiling flaw was not repaired due to the inability to not have anything on the countertopThe homeowner then said this was taken out of context and the contractor completed the patch of the ceilingPlease see the attached pictures indicating the ceiling work.The said "island light" is not in fact a light but a beamPlease see the attached pictures for your referenceAddressed prior in the attached email dated 8/30/17, the contractor mentioned he would not hang any additional beams in the home, as they were not originally proposedThe contractor stated he cannot be responsible for jeopardizing the structural integrity of the home by hanging a heavy beam from the above floor systemAlso, the beam is located directly above the said island that the contractor was instructed not to touch, as state above.Hardwood Floor-The homeowner’s wanted to install a flooring that was not originally proposedThe contractor paid the remainder from their allowance towards the said flooring materialThe flooring required extra labor to finish, which was not originally proposed, and the homeowner's felt this should once again be completed free of chargeThis required the bank to confirm that this would not be completed and was not a requirement of the contractor.Appliances- Please see the attached email (attachment #12) dated 3/22/where the contractor assured the bank "the cost to build the house does not include appliances." This item was a homeowner responsibility as they were not approved for any additional funding.Downspout- The downspout was placed as originally proposed and listed on the Description of MaterialsThe homeowner's had a garage installed after the start of the home build but expected the builder to move the placement of the downspout, free of charge,Kitchen Island Receptacles- Are present in the homePlease see the attached pictures.Bathroom Mirrors- Decorative fixtures are not part of the contractThe homeowner was not approved for any higher loan amount.Ceiling Fan- Works perfectly and has been checked multiple times.Shower Door Gasket- Is present and functioning properlyPlease see the attached pictures.Fireplace- Was pressure tested by the subcontractor prior to the bank appraisal.Skylight Sticker- Final cleaning is the homeowner's responsibility.Outlet on chimney- All outlets were installed in the home where the homeowner's originally requested during the walk throughPlease see the attached pictures.Internet Cable- Is presentPlease see the attached pictures.The homeowner’s were present to the home on 11/21/The home was completed on 11/22/before the bank mandated deadline, the bank appraiser agreed to the completion, and all other bank requirements were metThe home was locked by the contractor until the loan was closed and payment was released (which is still outstanding.} Prior, the homeowner's were able to come and go from the home up until this point, providing their feedback as necessaryThe contractor completed their suggestions on all items that were part of the contractAll items that were not included, were refused.The homeowner was relentless with bullying the contractor to complete items that were not part of the contractShe continued to threaten the contractor while throwing her job at *** ***? up as a means to get items that were not agreed upon; meanwhile, she should have been working at her paid position instead of harassing the contractorThe homeowner continued to remind the contractor that if he didn't complete something, it was his "reputation" therefore insinuating that she would take means such as this in retaliationThe contractor had to continually remind the homeowner that they could not provide "free labor" and complete items outside of the scope of the contract.The homeowner's installed cameras throughout the property as a means to "watch" what the contractors were doing throughout the course of the construction, The homeowner also sent numerous emails threatening criminal charges on numerous occasionsThe contractor still managed to complete the home to contract within the mandated schedule while passing all inspections with the state, local municipality, bank, etcThe homeowner continually refused to release the payments to the contractors.Pennsylvania makes it a crime to intercept or record a telephone call or conversation unless ail parties to the conversation consentThroughout the complaint and numerous emails it is mentioned that phone calls were recordedNever in any case did the contractor know of or consent to a recorded callAs a result, all communications went to email and the contractor refused to take calls from the homeownersThe homeowners continued to send text messages and call and the contractor did not respond.On 12/7/the homeowner's broke into the home, installing furnitureThis is a clear indication that the homeowner's have now occupied but are refusing to pay for their homeAll damages done to the property will not fall on the builder as the bank advised the homeowner to not occupy.On 12/9/the homeowner emailed the builder requesting three items to be completed and they would sign off on the homeThe three items were the kitchen ceiling repair, shower door seal, and running internet wires to the homeThe contractor confirmed he would once again check the shower door seal and that the wires being run to the home were in fact a responsibility of the internet providerThe homeowner agreed that they checked with the internet provider, and that this is the caseAlso, the contractor requested the homeowner's to meet him at the residence to discuss exactly what they were unhappy with on the ceilingThe homeowner's refused to be presentPlease see the attached email correspondenceAforementioned, the contractor addressed the ceiling flawPlease refer to the attached pictures.According to the state issued Certificate of Occupancy and bank appraisal that has been completed confirming the home is complete, we are considering this job complete to the contractIn order to avoid legal proceedings, payment is due immediatelyThe contractor has no alternative but to file a legal suit against the homeowner which in turn will also result in bank foreclosure on the home.If you should have any specific questions or concerns, please do not hesitate to contact us directly.Best Regards.? ?

Revdex.com:
I have reviewed the response made by the construction company, and find several false allegations and statements that can be confirmed through documented e-mails. It appears that we will address this in court, and our lawyer will provide the documents.  This response has been forwarded to our legal team.  Thank you.
 
Regards,
[redacted]

RE: Complaint ID [redacted]
Dear [redacted]
This letter is in response to the complaint filed againsi Wolanski Construction. The customer received adetailed proposal dated 10/10/14 in the amount of $1870. The customer then decided the scope of theproject had...

changed and the required work that needed done was different than originally proposed.The contractors were delayed at the start of the project because the customer/homeowner were doingelectrical work on their own and were not finished in order for the contractors to start their job. It wasagreed this Job was being “fit in” and they too had other contractors laying hardwood, etc. Twocontractors would be working around each other’s schedules, which is nothing out of the norm for ourcompany.The customer would call and text repeatedly demanding for the contractors to be there at a particulartime because their other contractor’s schedule had changed or the homeowner was not ready for ourcontractors. The customer would call after business hours and demand a return phone call the callswere not returned until normal business hours, which is our company policy.
An email was sent from Wolanski Construction to the customer on 11/26/14 with an attached invoice inthe amount of $3,800 (payment in due In 10 days.) A return email was received from the customer on11/26/14 statIng “everything looks great.”
The customer called and sent via email a request for an itemized invoice. The customer sent an email on12/4/14 stating “the itemized invoice has not been received. Once the documentation is received andreviewed, a payment of the agreed upon amount wIll be made.” Wolanski Construction does notnegotiate an “agreed upon amount.” A proposal was provided, the scope of the job had changed addingand removing Items that needed completed, and an invoice was provided in an amount less than theoriginal proposal.
Please see the attached itemized invoice which was provided to the customer on 12/4/14. Thecustomer paid Wolanski Construction on 12/6/14 in the amount of $3,500 stating this was the “agreedupon amount.”
The customer continues to send emails to Wolanski Construction wanting an additional itemized Invoicein a specilic format stating the subcontractor information, days, hours worked, etc. Wolanski Construction
continues to direct the customer to the Itemized invoice that was sent to them on 12/4/14
in their format which Is provided to all customers.
The customer is now stating the renovations were “left incomplete when the contractor decided he wasdone.” We refer back to the text messages and emalls we have record of that state “everything looksgreat. You did a great job.”
Specific responses to the customer complaint:
Lack of an Itemized Invoice- A proposal was provided at the start of the project indicating the work youhad requested along with the cost. The original scope changed throughout the project. WolanskiConstruction was no longer responsible for some items originally proposed and also additional itemswere added to our list. Per your request, an itemized Invoice was provided to you which split out thematerials, subcontractor costs, and labor related costs. This is the exact format Wolanski Constructionprovides to all customers. Although we recognize all contractors handle their proposals and invoicesdifferently, this Is the format that works for us.
Did not get phone calls back & response to your statement that “they also sent me an emailconfirming they had been screening my phone calls and purposely not answering.”- The husband andwife were both a customer in this instance. The calls may have been returned to one party and if theywere not relayed to the other, Wolanski Construction is not at fault. Also, Wolanski Construction doesnot accept calls after business hours. I apologize for this inconvenience. For future contact withcontractors, please leave a message and they will be sure to return your call at their earliestconvenience.
The renovations were left incomplete when the contractor decided he was “done” with ourrenovation- Please refer back to the text messages and emails that were sent stating “everything looksgreat, You did a great job.”
Payment is due immediately- There seems to be a miscommunication here. Wolanski Constructionrequires payment within 10 days. Accounts past 30 days are subject to late charges.
Unprofessional emalls- It is unfortunate how an email can be misinterpreted. It is at the best interest ofboth parties to act in a professional manner.
Other contractors now providing quotes- A proposal was provided prior to the start of this project. Ifyou were not satisfied with the proposal and wanted it to be specific to the project, with no changesthroughout, you should have considered this from the start of the project. Change orders would havebeen needed to be signed throughout and additional requests would not be honored without a signedagreement. Multiple text messages and voicemails were left requesting additional work to be done.
Other contractors do not know the condition of the home prior to the project completion. It is yourobligation as a customer to choose whomever you would like to do the work, as you made the decisionfrom the start.
Unethical Behavior-It too is the responsibility of the homeowner/ customer to act in a professionalfashion. It is unfortunate the lack of professionalism throughout.
According to the email confirmations we are in receipt of stating the work “looks great” and thepayment we have received, we are considering this job final. Although payment was not provided infull, Wolanski Construction considers this job complete. If you should have any specific questions orconcerns, please do not hesitate to contact us directly.
Best Regards,Wolanski Construction

Review: We had asked them for an updated quote for the construction services we were asking for, seeing as we had changed what was to be completed when we had started the renovation and did not get phone calls back from Wolanski Construction. They also sent me an email confirming that they had been screening my phone calls and purposely not answering. The renovations were left incomplete when the contractor decided he was "done" with our renovation. We continued to ask for an itemized invoice, which was what we had agreed upon prior to the start of our renovation and have yet to receive an itemized invoice. They are demanding payment "IMMEDIATELY," according to the unprofessional emails we have received from them and they are stating that itemizing an invoice is impossible and they are refusing to do so. I have invited other contractors into our home and showed them photos of the renovations describing in detail what was done and have received quotes from them coming in at $1,000 less. I have also asked these other contractors if they complete itemized invoices and have asked for samples of invoices and they are indeed able to itemize them down to the days and hours that they were there. Wolanski Construction should not be able to operate this business in such a manner and I have several emails from the business that corroborate their indecent and unethical behaviors.Desired Settlement: I would like to receive my itemized invoice and believe it is my right as a customer to receive this. I would also like a review of the unprofessional emails that were sent to me and my husband from the business and have the appropriate actions be taken to ensure this business cannot operate in this manner with any other customers ever again.

Business

Response:

RE: Complaint ID [redacted]Dear [redacted]This letter is in response to the complaint filed againsi Wolanski Construction. The customer received adetailed proposal dated 10/10/14 in the amount of $1870. The customer then decided the scope of theproject had changed and the required work that needed done was different than originally proposed.The contractors were delayed at the start of the project because the customer/homeowner were doingelectrical work on their own and were not finished in order for the contractors to start their job. It wasagreed this Job was being “fit in” and they too had other contractors laying hardwood, etc. Twocontractors would be working around each other’s schedules, which is nothing out of the norm for ourcompany.The customer would call and text repeatedly demanding for the contractors to be there at a particulartime because their other contractor’s schedule had changed or the homeowner was not ready for ourcontractors. The customer would call after business hours and demand a return phone call the callswere not returned until normal business hours, which is our company policy.An email was sent from Wolanski Construction to the customer on 11/26/14 with an attached invoice inthe amount of $3,800 (payment in due In 10 days.) A return email was received from the customer on11/26/14 statIng “everything looks great.”The customer called and sent via email a request for an itemized invoice. The customer sent an email on12/4/14 stating “the itemized invoice has not been received. Once the documentation is received andreviewed, a payment of the agreed upon amount wIll be made.” Wolanski Construction does notnegotiate an “agreed upon amount.” A proposal was provided, the scope of the job had changed addingand removing Items that needed completed, and an invoice was provided in an amount less than theoriginal proposal.Please see the attached itemized invoice which was provided to the customer on 12/4/14. Thecustomer paid Wolanski Construction on 12/6/14 in the amount of $3,500 stating this was the “agreedupon amount.”The customer continues to send emails to Wolanski Construction wanting an additional itemized Invoicein a specilic format stating the subcontractor information, days, hours worked, etc. Wolanski Construction continues to direct the customer to the Itemized invoice that was sent to them on 12/4/14in their format which Is provided to all customers.The customer is now stating the renovations were “left incomplete when the contractor decided he wasdone.” We refer back to the text messages and emalls we have record of that state “everything looksgreat. You did a great job.”Specific responses to the customer complaint:Lack of an Itemized Invoice- A proposal was provided at the start of the project indicating the work youhad requested along with the cost. The original scope changed throughout the project. WolanskiConstruction was no longer responsible for some items originally proposed and also additional itemswere added to our list. Per your request, an itemized Invoice was provided to you which split out thematerials, subcontractor costs, and labor related costs. This is the exact format Wolanski Constructionprovides to all customers. Although we recognize all contractors handle their proposals and invoicesdifferently, this Is the format that works for us.Did not get phone calls back & response to your statement that “they also sent me an emailconfirming they had been screening my phone calls and purposely not answering.”- The husband andwife were both a customer in this instance. The calls may have been returned to one party and if theywere not relayed to the other, Wolanski Construction is not at fault. Also, Wolanski Construction doesnot accept calls after business hours. I apologize for this inconvenience. For future contact withcontractors, please leave a message and they will be sure to return your call at their earliestconvenience.The renovations were left incomplete when the contractor decided he was “done” with ourrenovation- Please refer back to the text messages and emails that were sent stating “everything looksgreat, You did a great job.”Payment is due immediately- There seems to be a miscommunication here. Wolanski Constructionrequires payment within 10 days. Accounts past 30 days are subject to late charges.Unprofessional emalls- It is unfortunate how an email can be misinterpreted. It is at the best interest ofboth parties to act in a professional manner.Other contractors now providing quotes- A proposal was provided prior to the start of this project. Ifyou were not satisfied with the proposal and wanted it to be specific to the project, with no changesthroughout, you should have considered this from the start of the project. Change orders would havebeen needed to be signed throughout and additional requests would not be honored without a signedagreement. Multiple text messages and voicemails were left requesting additional work to be done.Other contractors do not know the condition of the home prior to the project completion. It is yourobligation as a customer to choose whomever you would like to do the work, as you made the decisionfrom the start.Unethical Behavior-It too is the responsibility of the homeowner/ customer to act in a professionalfashion. It is unfortunate the lack of professionalism throughout.According to the email confirmations we are in receipt of stating the work “looks great” and thepayment we have received, we are considering this job final. Although payment was not provided infull, Wolanski Construction considers this job complete. If you should have any specific questions orconcerns, please do not hesitate to contact us directly.Best Regards,Wolanski Construction