Wolf Lock and Key

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution
is satisfactory to me Good afternoon,I had filed a formal complaint against Wolf Lock and Key through the Revdex.com, and I want to notify you that the company contacted my daughter directly and told her they were going to give a full refund of $for the service that we were charged forThey did provide a full refund of to me and it has cleared my bank account. I am satisfied with this resolution, as it was more than I was asking, however they did not follow protocol by resolving this issue through the Revdex.comIs there anything else I need to do? Please advise. *** ***###-###-####

I am writing to dispute a billing error in the amount of $on my account. On February 17, around clock afternoon, I
locked my keys in the car at parking lotI borrowed someone phone to called
locksmiths and they told me technician was on
his wayThey did not give me a quote on
the phone when I ask for itWhen he
got to the parking lot, he use pump wedge to open doors and it took less than a
minuteHe wrote me the invoices and have me to signI asked him if the
invoice amount was correct and he said yesOn the way home, I can hear wind in
my car and I realized my car door got damageAfter I got home, I looked up
Wolf lock website, I realized that I got over charge and also my car door
cannot fully sealI called ###-###-####, and it was a man answers the phoneI
told him: I want to speak to customer services, and he asked me “how can I help
you”I told him: I got over charge for services I had today and he told me I
already signed the invoice and I will be pay that an amountsHe was not very
nice on the phone so I end conversation