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Wolf's Camping Resort

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Wolf's Camping Resort Reviews (1)

Review: I rented a storage unit for a couple years. Number 44. I paid a deposit when I first acquired the unit. On November 11th 2014 I cleaned the unit out totally. I went directly down to the campground to tell them that I had emptied the unit. When I got down to the campground they had the door boarded shut but there was an employee out front pushing a baby stroller by the name of Kate and I told her the unit was emptied and she said she would make sure that she told the office lady about it. I then decided I would send a letter telling them on paper that the unit was emptied out. I waited 60 days and heard nothing in return about the deposit they owed me or the fact that I had paid for the whole month of November and had it emptied on the 11th so I should also have recieved money back from that. So I called and talked to a lady named Shirley who told me she would take care of it and that someone would call me back by the end of that day. Well I recieved no phone call but thought that maybe someone had decided to send me a check so I waited yet another month. This time we went in to the campground store and confronted Kate about it. She even told me she remembered me from the very day we emptied it out telling her that it was emptied. I expressed my concern about how the office is being run by people not returning calls or getting to the bottom of the problem. She assured me she would talk to the accountant and that they would most definitely get to the bottom of it and get our money back. That was the end of April and I have still recieved no phone calls or my refund.Desired Settlement: I would be happy to recieve my deposit back and the rest of the month that we paid for and did not use the storage unit for.

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Description: CAMPGROUNDS & RV PARKS

Address: 308 Timberwolf Run, Knox, Pennsylvania, United States, 16232

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