Woodrow Fence & Decks Inc Reviews (2)
Woodrow Fence & Decks Inc Rating
Description: FENCES
Address: 16 Oak Lane, Staten Island, New York, United States, 10312
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Review: Removal of my fence that was not in contract and accessing my property when told to leave my property after stomping shrubs. When I sent a registered letter to the address on the invoice it was returned - no such number. It is an empty lot.Desired Settlement: Refund of deposit or replacement of chain link fence
Business
Response:
I was contracted by [redacted] on April *, 2015 to take down the existing fence and install a new vinyl fence. [redacted] signed my contact, agreeing to the terms, and gave a deposit in the amount of $200 (check). On May **, 2015, I came to [redacted] to begin work. The work was being done on [redacted]’s property in a workmanlike manor. I removed the existing fence as per her request, placed it neatly on the side of her house (refer to attached picture number 1), and installed 2 white vinyl poles and 1 section of white vinyl fence (refer to attached picture number 2). The shrubbery which [redacted] claims I “stomped” on can clearly be seen undamaged in the attached pictures (refer to attached picture number 3). I was working until she started yelling at me to get off her property. Without engaging in an argument, I packed up my belongings and materials, and left the job. Based on the amount of materials installed and hours of labor, the $200 was applied to the work rendered. However, if [redacted] wishes to adhere to the contract stipulations, I will gladly return to her residence and complete the remainder of the work.
I can't comment on their quality of work but I can comment on their reliability. I called them twice. The first time I did not receive a call back - very telling. The second time a man who said he was the owner returned my call and scheduled an appointment for an estimate. I waited - over an hour and never saw or heard from the man......EVER. They can and might do excellent work but I could never trust a company such as this. Imagine trying to get them to fix a problem after you have paid them?????