Woodward Properties

To whom it may concern,Please accept this letter in response to a complaint filed by [redacted] on 11/4/ID# [redacted] [redacted] 's letter of complaint to the Revdex.com came as a shock to usPlease be aware that [redacted] 's lease was made on 10/31/and he did not contact us concerning this complaint until 10/13/In fact, on 08/26/ [redacted] signed a one-year renewal effective 11/01/2015.- We were first made aware of [redacted] 's complaint when he contacted our company on 10/13/concerning the presence of insects in his apartmentThis was the first time [redacted] contacted our company concerning this complaintWe responded immediately and had a member of our staff exterminate the unit and Scheduled a licensed professional exterminator to analyze and treat his apartment on 10/21/as a precautionary measureDuring the visit on 10/21/the exterminator expressed that no evidence of bed bugs was observed in [redacted] 's ApartmentAs a further precautionary measure, [redacted] 's apartment was inspected again by a representative of [redacted] ***, our third party licensed exterminator on 10/27/at which time we were informed again that no evidence of bed bugs was presentIf [redacted] no longer wishes to live in his apartment we would be happy to let him out of his lease effective 12/01/We will reach out to [redacted] directly to explain our offer and hopefully this will resolve the issue.Connor WDirector of Operations

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because:I spoke with Kathy W [redacted] on Wednesday 9/20/and I told her I will accept her offer in writing on the companies letter headThe agreement between Woodward Properties and myself is I will move out on Friday October 20th if the rent for September and October is waived along with the late fees that were applied for not paying September's rent, also I will be issued a full refund of the last month's rent which was already paid along with my full deposit total of $if the apartment is left clean and nothing left behindI received the letter on Friday September however Kathy W [redacted] did not include everything that we agreed uponI am still willing to take the offer if I get another letter listing everything that we agreed on verballyKathy left out that I am not responsible for OctoberI need the letter to state that the rent for September and October will be waived along with a full refund of my deposit and last month's rent if the apartment is cleaned out by October 20thI am also requesting that a member of Woodward Properties be present with me on October 20th for the walk through Regards, [redacted]

To whom it may concern,Please accept this letter in response to a complaint filed by [redacted] on 11/4/ID# [redacted] [redacted] 's letter of complaint to the Revdex.com came as a shock to usPlease be aware that [redacted] 's lease was made on 10/31/and he did not contact us concerning this complaint until 10/13/In fact, on 08/26/ [redacted] signed a one-year renewal effective 11/01/2015.- We were first made aware of [redacted] 's complaint when he contacted our company on 10/13/concerning the presence of insects in his apartmentThis was the first time [redacted] contacted our company concerning this complaintWe responded immediately and had a member of our staff exterminate the unit and Scheduled a licensed professional exterminator to analyze and treat his apartment on 10/21/as a precautionary measureDuring the visit on 10/21/the exterminator expressed that no evidence of bed bugs was observed in [redacted] 's ApartmentAs a further precautionary measure, [redacted] 's apartment was inspected again by a representative of [redacted] ***, our third party licensed exterminator on 10/27/at which time we were informed again that no evidence of bed bugs was presentIf [redacted] no longer wishes to live in his apartment we would be happy to let him out of his lease effective 12/01/We will reach out to [redacted] directly to explain our offer and hopefully this will resolve the issue.Connor W.Director of Operations

Please accept this letter as our response to a complaint filed with the Revdex.com on 9/13/by *** *** *** (***)The first complaint that we received from *** *** was on 4/29/at which time *** *** contacted our office and requested that her apartment be exterminated for
possible bed bugs. The following day, 4/30/*** *** reached out to our office again by placing a work order through our online portal. In this work order *** *** explained that she went on vacation for a week and when she returned she began noticing bed bugs in her apartment. Woodward Properties enlisted the services of a professional exterminating company called *** that professionally treated *** ***'s apartment nine time at her request: 5/2/17, 5/10/17, 5/23/17, 6/14/17, 6/20/17, 6/30/17, 7/12/17, 8/9/17, and 8/15/When *** *** continued to complain that she was still having an issue, we then brought in a different exterminator called *** *** *** and they treated *** ***'s apartment twice: 9/5/and 9/19/We have tried very hard to accommodate *** *** and resolve her issue. In response to this complaint, we will reach out to *** *** again in hopes that we can find a equitable solution.Connor W***Director of OperationsWoodward Properties

I have been a tenant for a year and I want out of the lease they ne ver disclosed they had a bed bug problem I recently got infested and bitten a lot by bed bugs I am dave b*** 608a at B*** t*** aka suites for years they have had a problem with bed bugs and are too cheap to have the job done right so the living bugs travel from floor to floor up or down and hide in craCKS THE walls etc then my sleep numbe mattress was destroyed I had no idea what to look for and it appears from talking to other tenants there they all had bed bugs they have a addendum saying they are not responsible for damage renters insurance may not cover damagew of bedbugs so I was screwed I recommend nobody move in this place or any wooodward property since they are a*** greedy and don't care about you only money, they even broke the lease by increasing my rent two months in advance of the anniversary date but when I signed the lease despite the gripes I had I did not have a bed bug problem butg soon after they appeasred in my small apartment where there is little or no room to keep your thingsnow I am seeking an attorney to get out of the lease and recover compensation for the negligence of woodwardproperties for not controlling the bed bug issueI cant even get a decent mattress in this place because of the bed bug issue they don't spray and exterminate enoughso I have to use a air mattress to sleep ond***

To whom it may concern,Please accept this letter in response to a complaint filed by [redacted] on 11/4/2015 ID# [redacted]. [redacted]'s letter of complaint to the Revdex.com came as a shock to us. Please be aware that [redacted]'s lease was made on 10/31/2014 and he did not contact us...

concerning this complaint until 10/13/2015. In fact, on 08/26/2015 [redacted] signed a one-year renewal effective 11/01/2015.- We were first made aware of [redacted]'s complaint when he contacted our company on 10/13/2015 concerning the presence of insects in his apartment. This was the first time [redacted] contacted our company concerning this complaint. We responded immediately and had a member of our staff exterminate the unit and Scheduled a licensed professional exterminator to analyze and treat his apartment on 10/21/2015 as a precautionary measure. During the visit on 10/21/2015 the exterminator expressed that no evidence of bed bugs was observed in [redacted]'s Apartment. As a further precautionary measure, [redacted]'s apartment was inspected again by a representative of [redacted], our third party licensed exterminator on 10/27/2015 at which time we were informed again that no evidence of bed bugs was present. If [redacted] no longer wishes to live in his apartment we would be happy to let him out of his lease effective 12/01/2015. We will reach out to [redacted] directly to explain our offer and hopefully this will resolve the issue.Connor W.Director of Operations

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:I spoke with Kathy W[redacted] on Wednesday 9/20/17 and I told her I will accept her offer in writing on the companies letter head. The agreement between Woodward Properties and myself is I will move out on Friday October 20th if the rent for September and October is waived along with the late fees that were applied for not paying September's rent, also I will be issued a full refund of the last month's rent which was already paid along with my full deposit total of $1610 if the apartment is left clean and nothing left behind. I received the letter on Friday September 22 however Kathy W[redacted] did not include everything that we agreed upon. I am still willing to take the offer if I get another letter listing everything that we agreed on verbally. Kathy left out that I am not responsible for October. I need the letter to state that the rent for September and October will be waived along with a full refund of my deposit and last month's rent if the apartment is cleaned out by October 20th. I am also requesting that a member of Woodward Properties be present with me on October 20th for the walk through.
Regards,
[redacted]

To whom it may concern,Please accept this letter in response to a complaint filed by [redacted] on 11/4/2015 ID# [redacted]. [redacted]'s letter of complaint to the Revdex.com came as a shock to us. Please be aware that [redacted]'s lease was made on 10/31/2014 and he did not...

contact us concerning this complaint until 10/13/2015. In fact, on 08/26/2015 [redacted] signed a one-year renewal effective 11/01/2015.- We were first made aware of [redacted]'s complaint when he contacted our company on 10/13/2015 concerning the presence of insects in his apartment. This was the first time [redacted] contacted our company concerning this complaint. We responded immediately and had a member of our staff exterminate the unit and Scheduled a licensed professional exterminator to analyze and treat his apartment on 10/21/2015 as a precautionary measure. During the visit on 10/21/2015 the exterminator expressed that no evidence of bed bugs was observed in [redacted]'s Apartment. As a further precautionary measure, [redacted]'s apartment was inspected again by a representative of [redacted], our third party licensed exterminator on 10/27/2015 at which time we were informed again that no evidence of bed bugs was present. If [redacted] no longer wishes to live in his apartment we would be happy to let him out of his lease effective 12/01/2015. We will reach out to [redacted] directly to explain our offer and hopefully this will resolve the issue.Connor W.
Director of Operations

Hi Dave, sorry to hear about your hell with WP BS. I had a similar issue only I moved out the day after I started to move in. Know of any class action suites against this place?

I have been a tenant for a year and I want out of the lease they ne ver disclosed they had a bed bug problem I recently got infested and bitten a lot by bed bugs I am dave b[redacted] 608a at B[redacted] t[redacted] aka suites for years they have had a problem with bed bugs and are too cheap to have the job done right so the living bugs travel from floor to floor up or down and hide in craCKS THE walls etc then my sleep numbe mattress was destroyed I had no idea what to look for and it appears from talking to other tenants there they all had bed bugs they have a addendum saying they are not responsible for damage renters insurance may not cover damagew of bedbugs so I was screwed I recommend nobody move in this place or any wooodward property since they are a[redacted] greedy and don't care about you only money, they even broke the lease by increasing my rent two months in advance of the anniversary date but when I signed the lease despite the gripes I had I did not have a bed bug problem butg soon after they appeasred in my small apartment where there is little or no room to keep your things. now I am seeking an attorney to get out of the lease and recover compensation for the negligence of woodwardproperties for not controlling the bed bug issue. I cant even get a decent mattress in this place because of the bed bug issue they don't spray and exterminate enough. so I have to use a air mattress to sleep on. d[redacted]