Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear The response is inaccurate. I don't have a storm door on the front door where they tried to move the refrigerator. I attached photos of the damage to my refrigerator. They said they are not able to repair the item, so I request the item be replaced. They should have taken the time to prevent my items being damaged. They told our family that they were insured against damage and replaced items that are damaged. This assurance convinced us to use this company and they have not lived up to their promises of fixing/ replacing damaged items.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear The response is inaccurate. I don't have a storm door on the front door where they tried to move the refrigerator. I attached photos of the damage to my refrigerator. They said they are not able to repair the item, so I request the item be replaced. They should have taken the time to prevent my items being damaged. They told our family that they were insured against damage and replaced items that are damaged. This assurance convinced us to use this company and they have not lived up to their promises of fixing/ replacing damaged items.
Regards,
[redacted]