WP Fix It

HelloYou selected the 50% monetary refund and it was processed on request If you are not pleased with this outcome please email [redacted] and we discuss further compensation Sorry again for any troubles here

HelloYou selected the 50% monetary refund and it was processed on request.? If you are not pleased with this outcome please email? [redacted] ? and we discuss further compensation.? Sorry again for any troubles here

HelloSo sorry for any troubles here.? Per our refund policy if you decide to cancel work on a ticket before the agent has exhausted all efforts you are entitled to 100% store credit or 50% monetary refund.? You selected the 50% monetary refund and it was processed on request.? If you are not pleased with this outcome please email? [redacted] ? and we discuss further compensation.? Sorry again for any troubles here

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The problem I still have is that the tech could not have fixed it. He knew fairly quickly the problem was on the host's end. But the tech knew if he said he couldn't fix it then he wouldn't get paid.The tech did not do extensive workBesides our chat discussion, he spent minutes trying to upload a database different times, and on the third time he was hesitant because he thought it was a waste of his timeHe requested twice that I have the host fix the problem because it would be faster(actually it wasn't possible for him to fix)Also, I paid for screen sharing service that was not provided to me, everAfter hours on the phone with the host, your tech was unavailable to test the fix because of a lunch breakThe host closed the ticket and I had to start over againAgain I repeat, the tech should have stated that he couldn't fix the issue on his end and canceled the job after minSo poor customer service? Yes, I do believe paying 50% for no fix and for an service that I never received shows a lack of understanding and poor customer service(At the time of the incident) Your homepage says 100% money back guarantee, which appears to be quite deceptive.WP Fix It's *** team said I would receive a full refund (this is in response to my review I posted).So, I have been told by a company representative in a public forum that I would receive a full refund, but I have not.
Regards,
*** ***

HelloYou selected the 50% monetary refund and it was processed on request.? If you are not pleased with this outcome please email? ***? and we discuss further compensation.? Sorry again for any troubles here

HelloSo sorry for any troubles here.? Per our refund policy if you decide to cancel work on a ticket before the agent has exhausted all efforts you are entitled to 100% store credit or 50% monetary refund.? You selected the 50% monetary refund and it was processed on request.? If you
are not pleased with this outcome please email? [redacted]? and we discuss further compensation.? Sorry again for any troubles here

HelloYou selected the 50% monetary refund and it was processed on request.  If you are not pleased with this outcome please email [redacted] and we discuss further compensation.  Sorry again for any troubles here.

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below.The problem I still have is that the tech could not have fixed it.? He knew fairly quickly the problem was on the host's end.? But the tech knew if he said he couldn't fix it then he wouldn't get paid.The tech did not do extensive workBesides our chat discussion, he spent minutes trying to upload a database different times, and on the third time he was hesitant because he thought it was a waste of his timeHe requested twice that I have the? host fix the problem because it would be faster(actually it wasn't possible for him to fix)Also, I paid for screen sharing service that was not provided to me, everAfter hours on the phone with the host, your tech was unavailable to test the fix because of a lunch breakThe host closed the ticket and I had to start over againAgain I repeat, the tech should have stated that he couldn't fix the issue on his end and canceled the job after minSo poor customer service? Yes, I do believe paying 50% for no fix and for an service that I never received shows a lack of understanding and poor customer service(At the time of the incident) Your homepage says 100% money back guarantee, which appears to be quite deceptive.WP Fix It's *** team said I would receive a full refund (this is in response to my review I posted).So, I have been told by a company representative in a public forum that I would receive a full refund, but I have not.? ?
Regards,
*** ***

HelloSo sorry for any troubles here.  Per our refund policy if you decide to cancel work on a ticket before the agent has exhausted all efforts you are entitled to 100% store credit or 50% monetary refund.  You selected the 50% monetary refund and it was processed on request.  If you...

are not pleased with this outcome please email [redacted] and we discuss further compensation.  Sorry again for any troubles here.