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Wyomont Exterior Design, Inc

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Reviews Wyomont Exterior Design, Inc

Wyomont Exterior Design, Inc Reviews (3)

Review: [redacted] OF WYOMONT EXTERIOR DESIGN HAS SIGNED A CONTRACT WITH ALSIDE WARRANTY SIDING COMPANY TO REPLACE THE SIDING ON [redacted]'S HOUSE. HE SIGNED THIS CONTRACT OVER A YEAR AGO AND THE JOB HAS NOT YET BEEN DONE. HE CONTINUES TO PUT THIS JOB OFF. BOTH ME AND [redacted] COMPANY HAVE CONTACTED HIM ON MANY OCCASIONS AND HE CONTINUALLY COMES UP WITH REASONS OR EXCUSES FOR NOT GETTING THE JOB DONE, AND OUR HOUSE CONTINUES TO FADE AND CHIP. HE TELLS US, AS THE CUSTOMER, HE WILL GET TO US WHEN HE GETS TO US. WE EVEN HAVE HAD SCHEDULED DATES HE WAS TO BE HERE AND HE WOULD NOT SHOW UP OR EVEN CALL. WE AGAIN WOULD HAVE TO TRY AND GET AHOLD OF HIM.Desired Settlement: ALL WE WANT IS THE JOB TO GET COMPLETED. OUR HOUSE IS CONTINUALLY GETTING WORSE WITH FADING AND CHIPPING AND IT DOES NOT LOOK GOOD. WE EITHER WANT HIM TO DO THE JOB OR LET [redacted] COMPANY GET SOMEONE ELSE TO DO THE JOB AND GET THIS RESOLVED.WE JUST WANT THE JOB COMPLETED AS SOON AS POSSIBLE. IF HE CAN'T OR WONT DO IT HE NEEDS TO LET ALSIDE GET SOMEONE WHO WILL. WE AS PROPERTY OWNERS HAVE BEEN VERY PATIENT WAITING OVER A YEAR.

Review: On June 30, 2014 I entered into a contract with [redacted] of Wyomont to replace house siding and 2 window screens. The siding job was completed to my satisfaction. At that time, he also took possession of the 2 damaged window frames with screens. I paid him in full at that time in the amount of $2130. It has now been 9 months and he has not returned my repaired screens after numerous attempts. At the last attempt to contact Mr. [redacted], he hung up on my phone call.Desired Settlement: I want my windows back back with the screens repaired and then installed.

Review: I have discovered some questionable workmanship on the roof Wyomont installed on my home in July of 2014. Wyomont has not responded to my questions after repeated phone calls and voice mails. I have received several evaluations by independent contractors regarding the roofing and have concerns. In late October I attempted to discuss these concerns with Wyomont but the owner/operator ([redacted]) dismissed these evaluations as opinions given by other contractors to create trouble against him. Wyomont has not adequately addressed these concerns or made any attempt to resolve them. My concerns include the following items:

1. Additional cleanup will be required to remove nails left loose on the gable vent. The nails were provided by the manufacturer in pre-formed grooves but were not used for installation and have since started dropping from my roof.

2. The west gable vent termination is missing a factory end or weather tight seal and will require a retrofit repair to complete the installation.

3. The gable vent termination ends on the N-S front gable are missing factory ends or weather tight seals and will require a retrofit repairs to complete the installation.

4. Overlap/underlap shingles were installed only under the ridge vent at only the east gable end. Three other ridge vent ends will need a retrofit repair to complete the installation.

5. Poor alignment of shingles on front roof face which resulted in less than minimum overlap of shingles on the upper rows (the white factory minimum overlap line is showing). A retrofit repair will be required to ensure a watertight overlap of the shingles.

6. Several exposed roofing nails were below the nail line near the gable vent on the back roof face. At a minimum, these nails will need to be coated to complete the installation.

7. New drip edge was not installed as shown in the estimate. The existing drip edge on the roof was in poor condition at the time of the roofing job and replacement was necessary. The cost of re is expected a retrofit repair will be labor intensive and costly.

On the estimate Wyomont defined the scope of work and used the estimate as the final invoice. Some portions of the scope were not completed but payment was collected. These incomplete items include replacement of Style D Roof Edplacement was included in the estimate and total cost I paid to Wyomont. Its condition is now in question as a cause for poor gutter performance. Itge (drip edge) and replacement of the roof top heater vent covers

For installation of rain gutters Wyomont referred me to [redacted]. Rain gutters were installed on my home by [redacted] in early December of 2014 and a leak from the interface between the roof and gutters exists and persists after [redacted] made efforts to seal their installation. The opinion given by the installers is this, if there is any leaking it is due to the roofing and the drip edge that Wyomont did not replace. On December 27, 2014 I left a message for Wyomont and requested that my call be returned by December 31, 2014. [redacted] returned this phone call shortly after I left the message. [redacted] indicated he wanted to inspect the roofing and gutter installation. However, in the week following the call he failed to make arrangements with me and his past performance indicates he will not do so in the future. [redacted] also wanted to hear the assessment from the owner and installer for [redacted]. It is my understanding the owners of [redacted] have contacted Wyomont to discuss the deficiencies.

Repairs to correct the poor interface between the drip edge and rain gutters will require extensive work and may require replacing large portions of the shingles installed on the roof possibly nearing the cost of replacing the whole roof again because drip edge is typically the first material installed under the starter row of shingles.

I sent [redacted] a letter via certified mail to discuss these issues. A signature for receipt of the letter was obtained from the USPS on January 5, 2012. I followed up with a phone call on January 12 and left a voice mail requesting a return phone call but no correspondence has been received.Desired Settlement: Due to poor customer service and refusal to return a majority of my phone calls I doubt Wyomont will provide future warranty work if any problems arise. Future work will require the involvement of a third party contractor and I will incur the associated costs of repair. To pay these future costs I am requesting a full refund of the roofing work Wyomont completed. This total is $6327.50.

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Description: Siding Contractors, Siding Materials, Windows

Address: 202 16th St W, Billings, Montana, United States, 59102-5155

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www.wyomontexteriordesign.com

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