Yardarm Apartments

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedI have received my refund in full
Sincerely,
*** ***

At this time, I have been contacted directly by Solidoodle regarding complaint ID ***, however my complaint has NOT been resolved because:
[I received a response from Solidoodle Here is the text of the email ***
** ** *** *** *** ** *** *** ** *** ***
*** *** ** *** *** ** * *** *** *** *** ** ** *** ** *** *** *** *** *** *** *** *** *** *** ** *** ** *** *** *** * ***
*** *** My school district will not cut a check to this business given the uncertain situation and I am personally uncomfortable with this procedure as well We have communicated this to Solidoodle and have asked for an alternative method by which payment can be accepted It is unreasonable to accept ONLY checks as payment, especially given their lack of responsiveness to date.]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hi: This email is regarding Revdex.com complaint #***This customer canceled their order on 9/**/and requested a refund for the orderThis customer was informed that it can take up to business days for the refund to be issuedWe have not met this estimation, however, we acknowledge that
this customer is on our list of customers to receive a full refund for his canceled orderWe are working diligently to get this customer their refund as soon as possibleWe are expecting to be able to issues this customer's refund within the next 2-weeksWe apologize for any inconvenience this may have caused the customerWe will contact the customer and the Revdex.com, once this refund has been issued Best, ***

Revdex.com:At this time, I have not been contacted by Solidoodle regarding complaint ID ***I have also tried to contact them via their online intake form, through the phone number provided online, and through their emailNo correspondenceNor response.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by Solidoodle regarding complaint ID ***.Sincerely,*** ***

This email is regarding Revdex.com complaint #***It has been hard to answer our customers in a timely manner as we are short staffed and experiencing a higher than volume of calls and emails.This customer received a working printer which they used for the duration of their warranty, so they are not entitled to a refund or exchangeHowever, they did contact us about a wire in the printer that was damaged that we currently do not have in stockWe are expecting to have this part back in stock in the next two weeks, and we will ship this customer the part that they need as soon as that shipment arrivesWe apologize for the inconveniencePlease let us know if your require any further information Best, Daniel

We have sent the customer a Return Merchandise Authorization form and have promised a refund once the Press printer is returned

on behalf of customer *** *** *** returned his printer for a refundWe were going to issue a full refund, but had not yet done soAs of June ***, *** ***'s refund has been processed via our payment processorPlease let me know if you require any further information or documentation to resolve this complaint Best, ***

Hi,   This email is regarding Revdex.com complaint # [redacted]. We apologize for the delay and any inconvenience this may have caused [redacted]. We are please to inform you that [redacted] order has been shipped out to him as of 12/**/15. His tracking is as follows:   Tracking #:...

[redacted]   Please let us know if you require any further information to have this complaint resolved.   Kindest regards,

> Hi:> > This email is regarding Revdex.com complaint #[redacted]. This customer received a defective printer, and requested an exchange. We were unable to...

ship the exchange printer in a timely manner, so the customer requested to cancel the order and receive a refund. We were going to issues a refund, but had not yet done so. We are expecting to issue this customer a refund within the next 2-3 weeks. We apologize for the inconvenience this has caused. Please let us know if you require any further information.> > Best,> Daniel

This email is regarding complaint # [redacted]. We have decided to refund [redacted] shipping charges for the order as compensation for the issues experienced during our process. We are expecting to issue [redacted] refund by the week ending July [redacted], 2105. We apologize to [redacted] for any inconvenience this may have caused him. Please let us know if you require any further information or documentation to have this complaint resolved. Best,Daniel

Revdex.com:At this time, I have not been contacted by Solidoodle regarding complaint ID [redacted]. They responded an email I sent to them, but they never acknowledged Revdex.com presented an issue to them. They promised to refund my money in 15 working days, but that never happened. I tried...

to contact again by different channels, but I havent received any answer since then.Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.I would still like to keep the complaint active until I actually receive my refund though. Solidoodle has been notorious for not reply to customer complaints based on personal experience and from other reviews I read.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Solidoodle regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

This email is regarding complaint #[redacted]. We have issued a refund for the amount of $652.15 to [redacted] as of July **, 2015. Please let us know if you require any further information to get this complaint resolved.   Best, Daniel

The customer's printer has been repaired and is being shipped to him today.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.I would just like to say that I would never recommend this company to anyone however.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Solidoodle regarding complaint ID [redacted].and I have not
response since one or two months ago. Simply disappeared.Sincerely,
[redacted]

This email is regarding Revdex.com complaint # [redacted]. This customer initiated a charge back, the charge back has been resolved and closed. [redacted] states that it may take up to 30 days, depending on the card holder, for the customer to see the refund reflected back into their account. There is no more action that we can take to resolve this complaint.   Best, Daniel