On 4/15/15 [redacted] purchased the vehicle with a 6month or 7500 mile warranty. In January he had complained his transmission was acting up, being he was a perfect customer, never late and what not; we replaced his transmission with no money from him, even though his warranty lapsed. Things have since...
been perfect, no complaint payments made every month on time. Mid march I recieve a phone call saying another garage failed his cars inspection due to rot and rust. I advised him to bring to us we will look at it. He had no means nor would he pay for a tow, so we did. Upon looking at his car we saw the damage and told him we would fix it for him. He wasnt happy with that, he wanted his 5,000 back. Finally I offer him his down payment back (1,000) and still he refused. As far as Im concerned car was not in that condition when inspected 2 years ago, and Ive offered more than enough to try to help with the situation. As far as telling him to bring to me for inspection, we deal with 3 different state inspection garages, I would have recommeneded him to any of them.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]..
On 4/15/15 [redacted] purchased the vehicle with a 6month or 7500 mile warranty. In January he had complained his transmission was acting up, being he was a perfect customer, never late and what not; we replaced his transmission with no money from him, even though his warranty lapsed. Things have since...
been perfect, no complaint payments made every month on time. Mid march I recieve a phone call saying another garage failed his cars inspection due to rot and rust. I advised him to bring to us we will look at it. He had no means nor would he pay for a tow, so we did. Upon looking at his car we saw the damage and told him we would fix it for him. He wasnt happy with that, he wanted his 5,000 back. Finally I offer him his down payment back (1,000) and still he refused. As far as Im concerned car was not in that condition when inspected 2 years ago, and Ive offered more than enough to try to help with the situation. As far as telling him to bring to me for inspection, we deal with 3 different state inspection garages, I would have recommeneded him to any of them.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]..
Regards,
[redacted]