Allis Awnings, Windows, Doors & More Reviews (1)
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Allis Awnings, Windows, Doors & More Rating
Description: Windows - Installation & Service, Awnings & Canopies, Screens - Door & Window, Shutters, Storm Windows & Doors, Windows, Windows - Repairing, Windows & Doors - Installation & Service, Windows - Vinyl, Contractors - General, Doors - Repair, Gutters & Downspouts, Patio, Porch & Deck Enclosures, Siding Contractors, Framing Contractors (NAICS: 238130)
Address: 2915 S. 13th St., Milwaukee, Wisconsin, United States, 53215
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Review: Installed a new side door and the metal trim was damaged. The installer did not tell anyone, not us the customer or his employer. I contacted [redacted] about this and he did order the part. [redacted] will not set a time that is convenient with me to replace this part. I don't have vacation time to use and [redacted] will not send his installer after 4 pm. If the installer would have been honest this may have already been solved.
[redacted] and I set a date to fix this for 11-25-15 at 9am. I used a day of vacation for this. About 11 am [redacted] called and his installer was finishing up a job and would not be able to come that day. At that point [redacted] was unable to work with me because He refused to fix this at 4 pm any day or a Saturday. Now I have not heard for [redacted] at all.Desired Settlement: Fix the door at a time that is convenient to me, since I already used a vacation day for the original install. After 4pm any day or a Saturday is fine.
Business
Response:
[redacted]'s door repair will take approximately 2 hours to complete. Being outside work the time needed would lead into darkness as I explained to him. [redacted] was hoping to work around his next day off to complete this repair, however, if needed we will work overtime on a Saturday to take care of the situation. [redacted] will be in contact with [redacted] today to attempt to get something scheduled.[redacted] President