DoubleTree by Hilton Madison Reviews (1)
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DoubleTree by Hilton Madison Rating
Description: Hotels
Address: 525 W Johnson St, Madison, Wisconsin, United States, 53703
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Tom [redacted] runs a sloppy hotel. I mistakenly was charged $500 for damaging the room. When contacted, they admitted it was a mistake, but did not promptly correct it. Tom [redacted] refused to take or return my calls. I needed to contact the Visa fraud bureau. My opinion is [redacted] is deficient at customer service, or rectifying his own mistake. Update: [redacted] threatened me with "defamation of character" unless I remove my post. Need I say more?