I contacted Eaglebank for a Refi as they offered competitive ratesDuring the process the appraisal came in low and I proceeded to dispute it through the loan officer working with himHe was very rude and nastyHe did not provide me with fiduciary customer client relationshipI decided not to proceed because of the banks stance regarding the appraisal and the loan officer’s behavior The loan officer preceded to text me insulting messages from his cell phone claiming I’m trying to stick them with my appraisal bill and I should stop “bouncing aroun lenders like ping pong”Prior to my appraisal I provided Eaglebank with my credit card and month later I lost the card and had no idea Eaglebank did not charge the cardMy company is not professional and probably racist
I contacted Eaglebank for a Refi as they offered competitive ratesDuring the process the appraisal came in low and I proceeded to dispute it through the loan officer working with himHe was very rude and nastyHe did not provide me with fiduciary customer client relationshipI decided not to proceed because of the banks stance regarding the appraisal and the loan officer’s behavior The loan officer preceded to text me insulting messages from his cell phone claiming I’m trying to stick them with my appraisal bill and I should stop “bouncing aroun lenders like ping pong”Prior to my appraisal I provided Eaglebank with my credit card and month later I lost the card and had no idea Eaglebank did not charge the cardMy company is not professional and probably racist