Initial Business Response /* (1000, 5, 2016/05/31) */
Contact Name and Title: [redacted], partner
Contact Phone: (XXX) XXX-XXXX
Contact Email: [redacted]@efthimioucpa.com
We understand why the client feels the way she does. When we decided to reinvoice her for the [redacted] we were looking at the...
situation from a different point of view than hers. At this time, however, it'd be pointless to give our side of the issue. So we would simply like to apologize to our client, and we will send her a letter stating that we will not be pursuing payment for the [redacted]
Initial Consumer Rebuttal /* (2000, 7, 2016/06/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept the apology. I appreciate the acknowledgment of my point of view and not pursuing payment for 2015 re-invoice of the [redacted]
.
Initial Business Response /* (1000, 5, 2016/05/31) */
Contact Name and Title: [redacted], partner
Contact Phone: (XXX) XXX-XXXX
Contact Email: [redacted]@efthimioucpa.com
We understand why the client feels the way she does. When we decided to reinvoice her for the [redacted] we were looking at the...
situation from a different point of view than hers. At this time, however, it'd be pointless to give our side of the issue. So we would simply like to apologize to our client, and we will send her a letter stating that we will not be pursuing payment for the [redacted]
Initial Consumer Rebuttal /* (2000, 7, 2016/06/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept the apology. I appreciate the acknowledgment of my point of view and not pursuing payment for 2015 re-invoice of the [redacted]
.