We had a very negative experience with Dutchmen Plumbing & Heating LtdWe had the owner/operator to come over to attend to problemsA malfunctioning dishwasher, kitchen tap and leaking hot water tank valveUnfortunately, the dishwasher was not properly fixed and then we had to ask him multiple times to come backWhen I contacted him, the evening before, to confirm the appointment, he informed us that he was too busy to come on the agreed day even though he was aware that we had gone to considerable effort to make sure someone could be at our house to let him in (my husband and I both work)When he did eventually come back, he did not complete the work as requested and even caused a further issueWe had asked him to swap the upstairs dishwasher, that was not working well, with the downstairs oneHe only did half of the work and left one dishwasher sitting in our garage! We now have a leak where he removed the downstairs dishwasher as well as a gaping hole where the appliance should have been installedAs well, he gave me a firm quote, via text, for the job of swapping the dishwashersWhen the final bill was presented, he had added a hefty additional charge for 'travel time' to our house because it was more than a minute drive from his last jobThis travel charge had never been disclosed in any of our conversations regarding pricingI contacted the owner/operator with our concerns and he did not replyI would strongly recommend that, due to poor workmanship and hidden fees, you stay away from Dutchmen Plumbing & Heating Ltd
We had a very negative experience with Dutchmen Plumbing & Heating LtdWe had the owner/operator to come over to attend to problemsA malfunctioning dishwasher, kitchen tap and leaking hot water tank valveUnfortunately, the dishwasher was not properly fixed and then we had to ask him multiple times to come backWhen I contacted him, the evening before, to confirm the appointment, he informed us that he was too busy to come on the agreed day even though he was aware that we had gone to considerable effort to make sure someone could be at our house to let him in (my husband and I both work)When he did eventually come back, he did not complete the work as requested and even caused a further issueWe had asked him to swap the upstairs dishwasher, that was not working well, with the downstairs oneHe only did half of the work and left one dishwasher sitting in our garage! We now have a leak where he removed the downstairs dishwasher as well as a gaping hole where the appliance should have been installedAs well, he gave me a firm quote, via text, for the job of swapping the dishwashersWhen the final bill was presented, he had added a hefty additional charge for 'travel time' to our house because it was more than a minute drive from his last jobThis travel charge had never been disclosed in any of our conversations regarding pricingI contacted the owner/operator with our concerns and he did not replyI would strongly recommend that, due to poor workmanship and hidden fees, you stay away from Dutchmen Plumbing & Heating Ltd