New York Pizza & Plus Reviews (2)
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New York Pizza & Plus Rating
Description: Pizza
Address: 2550 W El Camino Ave Ste 12, Sacramento, California, United States, 95833-3900
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www.newyorkpizzaandplus.com
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Review: Twice I have called this place with a coupon and both times they have told me that the coupon is no longer valid. Even though there is no expiration date on one of them and the other doesn't expire until 31 Dec 2014. The first coupon was in the Entertainment book and the second was printed from their website. Also the coupon said that for $5.99 you can add 12 hot wings and when I called they said it was now only 10 hot wings.Desired Settlement: I would like to know why they do not honor their coupons also I would like to know if they are aware that they are losing customers over this.
Review: On June 25, 2013 at approximately 7:40p.m. I purchased two extra large pizza's, one was a combination and the other was pesto. Prior to arriving to New York Pizza and Plus I called for directions and cost of my extra large pizza's. I was quoted $17.99 each. When I got there they menu board with extra large combination pizza for $17.99 and the pesto also for $17.99. When I showed them a coupon I remove from my entertainment book that was good for a complimentary pizza when a second pizza of equal or greater value is purchased. It was then when the lady brought out another piece of paper with just prices without a discription of the item on the paper. She said it was specialty pizzas I have ordered and it cost more than the price on the menu board in the store at $17.99 and quoted over the phone at $17.99. The total on my receipt was for $24.99. I am not even sure what she charged me before taxes. I am also complaining that I do not get an itemized receipt describing my purchases. I believe that because I used a coupon to purchase two pizzas, I had pay a higher price than if I had not used a coupon. Why am I not being charged for the price quoted over the phone and the same price that is on the menu board in the store.Desired Settlement: I am asking for them to change there business practices. I want itemized recepts and the difference in price that are on the menu board.