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Hi,I apologize for the confusing information that may have been provided by the dental provider contacted by this member. BEST Life and Health Insurance Company is an insurer offering dental plans, both for group employers and individuals through various states (31 states in total) found on...
www.healthcare.gov. Based on the complaint, it appears this member visited www.bestlife.com and did a search for a Preferred Provider within the Dentemax or Connection Dental (PPO USA) network, which are two national networks that BEST Life makes available to our insured members. By seeking services from a Preferred Provider, out of pocket costs can be reduced for our members for covered dental services.The provider contacted may have confused the insurance company, BEST Life and Health Insurance, with their own offices network affiliation with Dentemax or Connection Dental. The member can contact us directly at ###-###-#### with any further questions.Sincerely,[redacted]anagerClaims & Customer Service