Hello Ms***,I am so incredibly sorry that this response is coming to you so late from your complaintThere was some mix up with the contact for Harrah's ResortI want to apologize for your stay in Februarywould be happy to assist in getting you refund for what looks like dollarsI
will need to get you a check and mail it to youif you can please let me know your mailing address and I will work on getting this processedI hope that we can make this up to you in the futureI am currently out of the office but would be happy to assist in booking you a future stay to come back to Harrahs SoCal to experience the service and outlets like you should have on this previous stayPlease do not hesitate to contact me. Thank you,*** ***Hotel Manager
Hello Ms***,I am so incredibly sorry that this response is coming to you so late from your complaintThere was some mix up with the contact for Harrah's ResortI want to apologize for your stay in Februarywould be happy to assist in getting you refund for what looks like dollarsI
will need to get you a check and mail it to youif you can please let me know your mailing address and I will work on getting this processedI hope that we can make this up to you in the futureI am currently out of the office but would be happy to assist in booking you a future stay to come back to Harrahs SoCal to experience the service and outlets like you should have on this previous stayPlease do not hesitate to contact me. Thank you,*** ***Hotel Manager