Act Apartments

From the desk of: Rodney T***, Owner Act Apartments 6-7-17To: Revdex.comIn response to complaint #by [redacted] Please note this complaint was received at my office on 6-1-and I am responding within the time frame notedRegarding the complaint:In my first conversation with Dr [redacted] I, in great detail explained who I was, gave extensive descriptions of the apartments that we had to offer, the type of tenants we try and attract, and that I was certain she would find our apartments more than satisfactory, as well as being surrounded by like minded and intelligent individualsI expressed to her that we had a excellent reputation and had been in this business for over years, and that she could view unbiased Google reviews from previous tenants that would re-assure herI also gave clear instructions on what documents I required from her and that I was quite busy managing a family estate matter that was taking all my time and ask her to stay in touch and be patientI cannot stress enough that this was made quite clear and she acknowledged my situation and was grateful I had taken time to get back to her inquiry so quicklyAfter the first conversation, I received a text stating that she had mailed her applicationThen another stating that she had forgotten to mail the deposit ck, and would be doing that asapI did not receive her application and deposit until the 23rd or 24th of May.I know this because I was out of town the previous weekend and did not return to my office until Monday afternoon the 22nd and it was not in with that mail deliveryThe earliest I could have received it was the 23rdI honestly don’t know if I did, but I do know for sure that is the earliest it could have possibly arrived at my home officeAlso of note, and I have proof of; one letter containing ONLY her application was post marked the 19thA second letter arrived after with aphoto copy of her application and her security deposit checkThis letter was post marked the 20th of MayNote, I require a application and security deposit in order to process and move forward with a leaseThis was made clear to Dr [redacted] , and her text verify’s this.Moving forward: Beginning the 23rd (tues) and (the earliest I could have received any documents from Dr [redacted] ) I was physically at the estate (home) of my deceased mother preparing for an estate sale the upcoming memorial weekendI had put virtually all “business” aside that week to manage the estate saleNote: this was discussed with Dr [redacted] I had stated to her in our first conversation that I was going to be tied up with this sale, and that I would get with her asap afterwardsDr [redacted] stated that she had tried calling me stating that she was in town and wanted to see the apartmentI do not recall this, but I’m not going to deny itI was overwhelmed with managing the estate sale and may have missed, or been unable to respond to this callThe next phone call I received on the 29th (Memorial day).NOTE: this is a holiday and I took time off from everything to relax and recover from a very hectic week and weekend of the estate saleNOTE: this phone call was only received a mere days after the earliest time I could have received ANY documents from Dr [redacted] days including in that days, are a weekend, and a holiday!

To be quite clear A Total of days at the MOST, had gone by since I had received her appropriate documents and the 29th when I received a phone message from Dr [redacted] that she was going to turn me into the Revdex.com and contact creditors, and other threats if I did not return her application and depositI responded asap to this phone message by calling Dr [redacted] I began by stating that I did not understand why she was upset and threatening me and that I wanted to try and resolve this.She was not open to any resolutionI explained to her that I would be sending her application and deposit (in full) back and that I did not want to do business with her.On June the 1stPrior to receiving the Revdex.com complaintI already had mailed Dr [redacted] ’s applications and security deposit etc (all items I received) I returned to her via certified mail with her signature requiredAs of this writing I have not received confirmation that she has received them, but I do have my receipt from the Post Office.The resolution she ask for was met without any need to involve the Revdex.com.All of her documents have been returned as well as her funds, which were never cashed, and all of this has been done at my expenseI charged her no fee’s for application approval, or return of her documentsHer claims are outrageous and uncalled for.My personal, and business reputation is flawless and unbiased Google reviews reflect this.I’ve been in the business for over years, commended by the communities that I do business in, and this is the first time I’ve ever had to respond to such non-sense.It is my opinion that Dr [redacted] ’s actions are irresponsible, irrational, and malicious.Her Documents have been returned as per my word, and without any influence of the Revdex.com.As far as her request of me stating that I will not use any of her info in a fraudulent manner.That is absurdI don’t use information in a fraudulent manner, periodHer’s or anyones.I view this matter closed.Thank you for your assistance.Sincerely, Rodney T***, Owner Act Apartments

To be quite clear…A Total of 6 days at the MOST, had gone by since I had received her appropriate documents and the 29th when I received a phone message from Dr. [redacted] that she was going to turn me into the Revdex.com and contact creditors, and other threats if I did not return her application and deposit. I responded asap to this phone message by calling Dr. [redacted] I began by stating that I did not understand why she was upset and threatening me and that I wanted to try and resolve this.She was not open to any resolution. I explained to her that I would be sending her application and deposit (in full) back and that I did not want to do business with her.On June the 1st. Prior to receiving the Revdex.com complaint. I already had mailed Dr. [redacted]’s applications and security deposit etc…(all items I received) I returned to her via certified mail with her signature required. As of this writing I have not received confirmation that she has received them, but I do have my receipt from the Post Office.The resolution she ask for was met without any need to involve the Revdex.com.All of her documents have been returned as well as her funds, which were never cashed, and all of this has been done at my expense. I charged her no fee’s for application approval, or return of her documents. Her claims are outrageous and uncalled for.My personal, and business reputation is flawless and unbiased Google reviews reflect this.I’ve been in the business for over 20 years, commended by the communities that I do business in, and this is the first time I’ve ever had to respond to such non-sense.It is my opinion that Dr. [redacted]’s actions are irresponsible, irrational, and malicious.Her Documents have been returned as per my word, and without any influence of the Revdex.com.As far as her request of me stating that I will not use any of her info in a fraudulent manner.That is absurd. I don’t use information in a fraudulent manner, period. Her’s or anyones.I view this matter closed.Thank you for your assistance.Sincerely, Rodney T[redacted], Owner Act Apartments

From the desk of: Rodney T[redacted], Owner Act Apartments                      6-7-17To: Revdex.comIn response to complaint #12181076 by [redacted]Please note this complaint was received at my office on 6-1-17 and I am responding within the time...

frame noted. Regarding the complaint:In my first conversation with Dr. [redacted] I, in great detail explained who I was, gave extensive descriptions of the apartments that we had to offer, the type of tenants we try and attract, and that I was certain she would find our apartments more than satisfactory, as well as being surrounded by like minded and intelligent individuals. I expressed to her that we had a excellent reputation and had been in this business for over 20 years, and that she could view unbiased Google reviews from previous tenants that would re-assure her. I also gave clear instructions on what documents I required from her and that I was quite busy managing a family estate matter that was taking all my time and ask her to stay in touch and be patient. I cannot stress enough that this was made quite clear and she acknowledged my situation and was grateful I had taken time to get back to her inquiry so quickly. After the first conversation, I received a text stating that she had mailed her application. Then another stating that she had forgotten to mail the deposit ck, and would be doing that asap. I did not receive her application and deposit until the 23rd or 24th of May.I know this because I was out of town the previous weekend and did not return to my office until Monday afternoon the 22nd and it was not in with that mail delivery. The earliest I could have received it was the 23rd. I honestly don’t know if I did, but I do know for sure that is the earliest it could have possibly arrived at my home office. Also of note, and I have proof of; one letter containing ONLY her application was post marked the 19th. A second letter arrived after with aphoto copy of her application and her security deposit check. This letter was post marked the 20th of May. Note, I require a application and security deposit in order to process and move forward with a lease. This was made clear to Dr. [redacted], and her text verify’s this.Moving forward:  Beginning the 23rd (tues) and (the earliest I could have received any documents from Dr. [redacted]) I was physically at the estate (home) of my deceased mother preparing for an estate sale the upcoming memorial weekend. I had put virtually all “business” aside that week to manage the estate sale. Note: this was discussed with Dr. [redacted]…I had stated to her in our first conversation that I was going to be tied up with this sale, and that I would get with her asap afterwards. Dr. [redacted] stated that she had tried calling me stating that she was in town and wanted to see the apartment. I do not recall this, but I’m not going to deny it. I was overwhelmed with managing the estate sale and may have missed, or been unable to respond to this call. The next phone call I received on the 29th (Memorial day).NOTE: this is a holiday and I took time off from everything to relax and recover from a very hectic week and weekend of the estate sale. NOTE: this phone call was only received a mere 6 days after the earliest time I could have received ANY documents from Dr. [redacted].6 days…including in that 6 days, are a weekend, and a holiday!