I just spoke with Mrs [redacted] to inform her that Rob will be satisfying their concerns The roof repair was completed November with a year warranty Rob was there several weeks ago to remove the leaves and debris off the roof and around the drains Due to the non-slope of the roof, the water does not run to the drains On Monday, November 21, 2016, Rob inspected the roof once again and all laps that are above water are laying flat and sealed properly However, the ponding water is pulling the seam cover tape and causing it to bubble Due to the high winds we could not make any repairs this week, but within the next days -- weather permitting -- Rob will push the water off, dry off and clean off the roof, and lay new stripping down over the bubbled laps Hopefully this repair will satisfy their concerns Thank you, Cheryl KSheetz, ManagerBob Sheetz Roofing & Siding Co., LLC
Hello [redacted] ***,I was totally unaware of any issues from [redacted] until this emailI know we are somewhat behind in our repair work because of all the inclement weather during the past several weeksHowever, since now I am aware of a potential leak issue I will personally have Rob treat this issue with priority scheduling [redacted] should hear from Rob within the next hours and resolve any problems as soon as the weather permitsWe certainly want to maintain our excellent rating with the Revdex.com and especially our former and future customersBeing a family owned and operated business is most valuable to us and our communityI will notify the Revdex.com when any and all repairs are completed.Thank you,Sherry S6/25/15Since this email was sent Rob informed me on June 18th Rob met with [redacted] and he was thrilled.Thank you,Sherry S
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Rob showed up within 48 hours and made all the repairs. He also fixed a potential problem on a rubber roof over my deck that he did not do. Thanks for the quick response and professional service. Regards, [redacted] ***
I just spoke with Mrs. [redacted] to inform her that Rob will be satisfying their concerns. The roof repair was completed November 2014 with a 2 year warranty. Rob was there several weeks ago to remove the leaves and debris off the roof and around the drains. Due to the non-slope of the...
roof, the water does not run to the drains. On Monday, November 21, 2016, Rob inspected the roof once again and all laps that are above water are laying flat and sealed properly. However, the ponding water is pulling the seam cover tape and causing it to bubble. Due to the high winds we could not make any repairs this week, but within the next 10 days -- weather permitting -- Rob will push the water off, dry off and clean off the roof, and lay new stripping down over the bubbled laps. Hopefully this repair will satisfy their concerns. Thank you, Cheryl K. Sheetz, ManagerBob Sheetz Roofing & Siding Co., LLC
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Rob showed up within 48 hours and made all the repairs. He also fixed a potential problem on a rubber roof over my deck that he did not do. Thanks for the quick response and professional service.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Rob contacted [redacted] as soon as we received the complaint the beginning of January 2016 and resolved the gutter issue promptly. When Rob left the residence after the adjustment was completed [redacted] was completely satisfied. We apologized for any inconvenience this may have...
caused. As always our primary goal is to satisfy all home owners with quality materials and workmanship. Regards, Cheryl S[redacted]Manager
Hello [redacted],I was totally unaware of any issues from [redacted] until this email. I know we are somewhat behind in our repair work because of all the inclement weather during the past several weeks. However, since now I am aware of a potential leak issue I will personally have Rob treat this...
issue with priority scheduling. [redacted] should hear from Rob within the next 48 hours and resolve any problems as soon as the weather permits. We certainly want to maintain our excellent rating with the Revdex.com and especially our former and future customers. Being a family owned and operated business is most valuable to us and our community. I will notify the Revdex.com when any and all repairs are completed.Thank you,Sherry S6/25/15Since this email was sent Rob informed me on June 18th Rob met with [redacted] and he was thrilled.Thank you,Sherry S
I just spoke with Mrs [redacted] to inform her that Rob will be satisfying their concerns The roof repair was completed November with a year warranty Rob was there several weeks ago to remove the leaves and debris off the roof and around the drains Due to the non-slope of the roof, the water does not run to the drains On Monday, November 21, 2016, Rob inspected the roof once again and all laps that are above water are laying flat and sealed properly However, the ponding water is pulling the seam cover tape and causing it to bubble Due to the high winds we could not make any repairs this week, but within the next days -- weather permitting -- Rob will push the water off, dry off and clean off the roof, and lay new stripping down over the bubbled laps Hopefully this repair will satisfy their concerns Thank you, Cheryl KSheetz, ManagerBob Sheetz Roofing & Siding Co., LLC
Hello [redacted] ***,I was totally unaware of any issues from [redacted] until this emailI know we are somewhat behind in our repair work because of all the inclement weather during the past several weeksHowever, since now I am aware of a potential leak issue I will personally have Rob treat this issue with priority scheduling [redacted] should hear from Rob within the next hours and resolve any problems as soon as the weather permitsWe certainly want to maintain our excellent rating with the Revdex.com and especially our former and future customersBeing a family owned and operated business is most valuable to us and our communityI will notify the Revdex.com when any and all repairs are completed.Thank you,Sherry S6/25/15Since this email was sent Rob informed me on June 18th Rob met with [redacted] and he was thrilled.Thank you,Sherry S
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Rob showed up within 48 hours and made all the repairs. He also fixed a potential problem on a rubber roof over my deck that he did not do. Thanks for the quick response and professional service. Regards, [redacted] ***
I just spoke with Mrs. [redacted] to inform her that Rob will be satisfying their concerns. The roof repair was completed November 2014 with a 2 year warranty. Rob was there several weeks ago to remove the leaves and debris off the roof and around the drains. Due to the non-slope of the...
roof, the water does not run to the drains. On Monday, November 21, 2016, Rob inspected the roof once again and all laps that are above water are laying flat and sealed properly. However, the ponding water is pulling the seam cover tape and causing it to bubble. Due to the high winds we could not make any repairs this week, but within the next 10 days -- weather permitting -- Rob will push the water off, dry off and clean off the roof, and lay new stripping down over the bubbled laps. Hopefully this repair will satisfy their concerns. Thank you, Cheryl K. Sheetz, ManagerBob Sheetz Roofing & Siding Co., LLC
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Rob showed up within 48 hours and made all the repairs. He also fixed a potential problem on a rubber roof over my deck that he did not do. Thanks for the quick response and professional service.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Rob contacted [redacted] as soon as we received the complaint the beginning of January 2016 and resolved the gutter issue promptly. When Rob left the residence after the adjustment was completed [redacted] was completely satisfied. We apologized for any inconvenience this may have...
caused. As always our primary goal is to satisfy all home owners with quality materials and workmanship. Regards, Cheryl S[redacted]Manager
Hello [redacted],I was totally unaware of any issues from [redacted] until this email. I know we are somewhat behind in our repair work because of all the inclement weather during the past several weeks. However, since now I am aware of a potential leak issue I will personally have Rob treat this...
issue with priority scheduling. [redacted] should hear from Rob within the next 48 hours and resolve any problems as soon as the weather permits. We certainly want to maintain our excellent rating with the Revdex.com and especially our former and future customers. Being a family owned and operated business is most valuable to us and our community. I will notify the Revdex.com when any and all repairs are completed.Thank you,Sherry S6/25/15Since this email was sent Rob informed me on June 18th Rob met with [redacted] and he was thrilled.Thank you,Sherry S