Alpha Shred

Alpha Shred [redacted] MI Revdex.com Detroit & East Michigan Dear Sir or Madam: Re: Case [redacted] We apologize for any inconvenience causedWe have issued the additional refund for $and ask that Mr [redacted] please allows 5-business days for this credit to be reflected on his account Thank you for taking the time in reading this responseIf you have any additional questions, please contact Customer Support on ###-###-#### Best Regards, Alpha Shred Customer Support

[A default letter is provided here which indicates your rejection of the business's offer.
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this offer appear below:
I was also charged $because the computer system considered the first call as an automatic cancellation When I cancel by automation, I am unable to retrieve any refund My concern is that I did not cancel by automation intentionally The phone system just logged it as such, when I actually called to speak to a person I would like to be reimbursed for the charge of $
Regards,
*** ***

Alpha Shred
*** *** *** **
*** ** ***
Revdex.com
Detroit & East Michigan
Dear Sir or Madam:
Re: Case ***
Mr*** ordered our Alpha
Shred 06/15/15.On 6/30/15, MrGallagher
cancelled his account and as of then, no further shipments have been sent, and
no further charges have occurredMr*** then contacted customer service
to request a refund, and agreed to keep the product for $- at which time
a refund for $was issued
As requested, we
have issued a refund for the remaining balance of $We apologize for any
inconvenience caused, and do hope that Mr*** is satisfied with his free
product, and do not request it's return
Thank you for taking
the time in reading this responseIf you have any additional questions, please
contact Customer Support on ###-###-####
Best Regards,
Alpha Shred
Customer Support

[A default letter is provided here which indicates your rejection of the business's offer.
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this offer appear below I read the response form the company yet they did not refund the remaining $I have my bank statements to support this claim.
Regards,
*** ***

Revdex.com
Detroit & East Michigan
Dear Sir or Madam:
Re: Case
Mr.*** ordered our Alpha
Shred 1/15/Mr.*** contacted
customer service and cancelled his subscription on 03/02/and asked to return
the productAs requested, his account remains closed and no further charges have
occurred since this request, and an RMA# was provided for the product return
As of the date of
this letter, we have not received Mr*** returned product; however, we
have issued a full refund of $96.90, and hope that Mr*** is satisfied
Thank you for taking
the time in reading this responseIf you have any additional questions, please
contact Customer Support on ###-###-####
Best Regards,
Alpha Shred
Customer Support

Alpha Shred
[redacted]
[redacted] MI 48084
Revdex.com
Detroit & East Michigan
 
Dear Sir or Madam:
 
Re: Case [redacted]
               ...

                Mr. [redacted] ordered our Alpha Shred
 05/27/15. Upon placing his order, Mr.
[redacted] opted for a third party shipping service "InsureShip" which
protects any lost or undeliverable items, and allows reshipments at request -
this is the $1.99 charge Mr. [redacted] is referring to.
                On 6/17/15, Mr. Wong
cancelled his account and as of then, no further shipments have been sent, and
no further charges have occurred. Mr. [redacted] then contacted customer service to
request a refund, and agreed to keep the product for $25.00 - at which time a
refund for $61.90 was issued.
                As requested, we
have issued a refund for the $1.99 InsureShip charge, in addition to the remaining
balance of $25.00. We hope Mr. [redacted] is satisfied with his free product, and do
not request it's return.
                Thank you for taking
the time in reading this response. If you have any additional questions, please
contact Customer Support on ###-###-####.
Best Regards,
Alpha Shred
Customer Support

Alpha Shred
[redacted]
Revdex.com
Detroit & East Michigan
 
Dear Sir or Madam:
 
               ...

                Mr. [redacted] ordered our Alpha
Shred  06/20/15. On 07/14/15, Mr. Vincent
cancelled his account and as of then, no further shipments have been sent, and
no further charges have occurred. Mr. [redacted] then contacted customer service
to request a refund, and agreed to keep the product for $50.00 - at which time
a refund for $36.90 was issued.
                As requested, we
have issued a refund for the additional $50. We hope Mr. [redacted] is satisfied
with his free product, and do not request it's return.
                Thank you for taking
the time in reading this response. If you have any additional questions, please
contact Customer Support on ###-###-####.
Best Regards,
Alpha Shred
Customer Support

Alpha Shred
[redacted]
[redacted] MI 48084
Revdex.com
Detroit & East Michigan
 
Dear Sir or Madam:
 
Re: Case [redacted]
                               We apologize for any inconvenience caused. We have issued the additional refund for $96.90 and ask that Mr. [redacted] please allows 5-7 business days for this credit to be reflected on his account.
                Thank you for taking
the time in reading this response. If you have any additional questions, please
contact Customer Support on ###-###-####.
Best Regards,
Alpha Shred
Customer Support